Page 20 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 571 through 600 (of 82,600 total)

← 1 2 3 … 19 20 21 … 2,752 2,753 2,754 →

Author

Posts
April 13, 2023 at 5:00 pm in reply to: Display Posts from Website A on the blog posts-element of Website B. #1404368

Yigit
Keymaster

Hi Julian,

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

April 13, 2023 at 4:59 pm in reply to: Gravity Forms “Add Form” not appearing on classic editor when Enfold installed #1404367

Yigit
Keymaster

Hi,

I just sent you the email.

We don’t have an exact date however we’re planning to release the new version in a week or two.

Best regards,
Yigit

April 13, 2023 at 4:48 pm in reply to: Bought support for another 6 months #1404365

Yigit
Keymaster

Hi,

Please share your purchase code in the private content field so we can reset your forum account.

The user dvsub is not registered with the email address you used in this form to contact us.

Best regards,
Yigit

April 13, 2023 at 12:29 pm in reply to: Gravity Forms “Add Form” not appearing on classic editor when Enfold installed #1404347

Yigit
Keymaster

Hi Justin,

It looks like the button is only added when the Classic Editor (https://wordpress.org/plugins/classic-editor/) plugin is active.

Our devs fixed this issue. I can email the beta version to you if you’d like to test it. Would you like me to email it to your address you used to registered on our forums?

Best regards,
Yigit

April 12, 2023 at 1:14 pm in reply to: Form – Validate password field #1404216

Yigit
Keymaster

Hey,

Thanks for the update.

In your case, a more advanced form plugin, such as Contact Form 7 (https://wordpress.org/plugins/contact-form-7/) would be more reliable.

Regards,
Yigit

April 6, 2023 at 10:09 pm in reply to: Alternative main menu on “special pages” #1403752

Yigit
Keymaster

Hi,

The plugin should still work as expected but there is a code snippet on the documentation as well. We tested the code solution and it is working :)

Best regards,
Yigit

April 6, 2023 at 10:24 am in reply to: Hide pagination on specific pages #1403692
Yigit
Keymaster
Hi,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#top.postid-577 .av-masonry-pagination {
  display: none;
}
```
Regards,
Yigit
April 6, 2023 at 10:21 am in reply to: Problem with Enfold 5.4 and Woocommerce? #1403691

Yigit
Keymaster

Hi,

Thanks for the update.

We are glad that you found out about the issue. Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

April 6, 2023 at 10:20 am in reply to: Unable to install Enfold #1403690

Yigit
Keymaster

Hi Rainer,

Currently, the maximum file upload size on your server is 10MB. Please contact your hosting provider and ask them to increase it to 64M.

After that, you should be able to upload the theme in WordPress dashboard.

Alternatively, you can install the theme via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. If you’d like us to help you with that, please post FTP logins here privately as well.

Regards,
Yigit

April 6, 2023 at 10:15 am in reply to: Menu font size #1403689

Yigit
Keymaster

Hi,

Did you add custom CSS code? If you did, please check it for errors using this site http://csslint.net/.

If this doesn’t help, please create temporary admin logins and post them here privately so we can look into it.

Regards,
Yigit

April 6, 2023 at 10:11 am in reply to: How to use captures with track attribute in videos with enfold? #1403687

Yigit
Keymaster

Hi,

Glad you figured it out and thanks for sharing your solution :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

April 6, 2023 at 10:10 am in reply to: “powered by Enfold WordPress Theme” #1403686

Yigit
Keymaster

Hi,

As @guenni007 mentioned, Enfold’s contact form doesn’t have an upload field for security concerns. If you need this feature, please consider using more advanced form plugins such as Contact Form 7 (https://wordpress.org/plugins/contact-form-7/).

@guenni007 thanks for your help as always :)

Cheers!
Yigit

April 6, 2023 at 10:07 am in reply to: demos #1403685

Yigit
Keymaster

Hi Bernd,

You can edit your page, go to Layout section and choose a transparent header in Header visibility and transparency field: https://i.imgur.com/AP5SXOb.png.

Please also see: https://kriesi.at/documentation/enfold/header/#header-styles

Best regards,
Yigit

April 6, 2023 at 10:03 am in reply to: Alternative main menu on “special pages” #1403684

Yigit
Keymaster

Hey,

Please refer to this post: https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages and let us know if you need assistance.

Best regards,
Yigit

April 6, 2023 at 10:02 am in reply to: Form – Validate password field #1403683

Yigit
Keymaster

Hey,

You can add a Custom HTML field (https://i.imgur.com/u28z1Zb.png) and use HTML to add your password field (https://developer.mozilla.org/en-US/docs/Web/HTML/Element/input/password).

You can also try using Contact Form 7 plugin and this add-on https://wordpress.org/plugins/cf7-add-password-field/

Best regards,
Yigit

April 6, 2023 at 9:55 am in reply to: Google fonts local storage according to GDPR #1403681

Yigit
Keymaster

Hey Jürgen,

Please refer to this post: https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/ :)

Best regards,
Yigit

April 6, 2023 at 9:54 am in reply to: How to Collapse Category Introduction Content on Product Category Page #1403680

Yigit
Keymaster

Hey,

Please post a link to your page and a screenshot showing the changes you’d like to make.

We’re going to add fold/unfold option to some elements. We can forward this to our developers as a feature request.

Best regards,
Yigit

April 5, 2023 at 12:24 pm in reply to: How to make the background of my breadcrumbs transparent? #1403602

Yigit
Keymaster

Hey Kerstin,

Please send us a link to your website and a screenshot showing the change you’d like to make.

Cheers!
Yigit

April 5, 2023 at 12:24 pm in reply to: Pre Sales Question – Enfold #1403601

Yigit
Keymaster

Hi,

Thanks for the update. Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

April 5, 2023 at 12:23 pm in reply to: Enfold theme upgrade and license #1403600

Yigit
Keymaster

Hey,

The latest version of Enfold is 5.5. Updating Enfold would bring up PHP 8 and WordPress 6.1 compatibility.

If the previous developer entered an API key in Enfold theme options > Theme Update, you can try installing the Envato Market plugin (https://www.envato.com/lp/market-plugin/) and inserting the API key in plugin settings to see if you’ll receive the auto-update.

If you don’t, I’m afraid you’d need to purchase a new license (https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990) and update the theme manually: https://kriesi.at/documentation/enfold/theme-update/.

We’d recommend you update the theme on a staging site first to make sure nothing breaks.

Best regards,
Yigit

April 4, 2023 at 12:59 pm in reply to: Reply to #1403388 #1403512

Yigit
Keymaster

Hey Kerstin,

You are welcome!

You should be able to reply to your pre-sale question thread when you click the link in your email. Please let us know if you cannot.

Best regards,
Yigit

April 4, 2023 at 9:46 am in reply to: Missing isotope.js file #1403491

Yigit
Keymaster

Hi,

Glad you figured it out!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

April 3, 2023 at 5:05 pm in reply to: Change Shop #3 #1403427

Yigit
Keymaster

Hi,

You are welcome, Oriano. Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

April 3, 2023 at 5:04 pm in reply to: How to change easily text size for button #1403426

Yigit
Keymaster

Hi Vanessa!

You are welcome!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

April 3, 2023 at 5:03 pm in reply to: Shrinking of header – Amount – An Info #1403425

Yigit
Keymaster

Hey @mica_konrad,

This option was added to the Enfold theme options > Header > Header Behavior (https://i.imgur.com/ieg8bL8.png) in Enfold 5.5. You no longer need to use custom code for it.

Cheers!
Yigit

April 3, 2023 at 3:27 pm in reply to: Change Shop #3 #1403417
Yigit
Keymaster
Hey Oriano,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#top.single-product .price {
  display: block;
  margin-top: 30px;
}
```
Best regards,
Yigit
April 3, 2023 at 3:23 pm in reply to: sort the displayed articles by popularity #1403415

Yigit
Keymaster

Hi,

Enfold Combo Widget is one of Enfold’s widgets. You can add it to your widget areas in Appearance > Widgets.

If you’d like to add it to your page, you can add a new widget area (https://i.imgur.com/zdPz3Vd.png), please Enfold Combo Widget inside it, edit the page where you’d like to display your widget, and add Widget Area element to your page to display it.

Best regards,
Yigit

April 3, 2023 at 3:14 pm in reply to: Text centered at Masonry Gallery #1403413

Yigit
Keymaster

Hi Martin,

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

April 3, 2023 at 3:13 pm in reply to: How to change easily text size for button #1403412

Yigit
Keymaster

Hey Vanessa,

You can find these options in the Styling tab of the button https://i.imgur.com/SEc7S4c.png and Enfold theme options > Advanced Styling > Buttons https://i.imgur.com/EtLYPLl.png

Best regards,
Yigit

April 3, 2023 at 3:00 pm in reply to: How to Add Portfolio Pages to a menu #1403410

Yigit
Keymaster

Hey Kerstin,

Please go to Appearance > Menus, click Screen Options on the top right corner, and check Portfolio Categories to add portfolio categories to your menu https://i.imgur.com/8gBubFS.png

You can also add your portfolio items as Custom Links.

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 571 through 600 (of 82,600 total)

← 1 2 3 … 19 20 21 … 2,752 2,753 2,754 →