Page 20 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
April 6, 2023 at 10:02 am in reply to: Form – Validate password field #1403683

Yigit
Keymaster

Hey,

You can add a Custom HTML field (https://i.imgur.com/u28z1Zb.png) and use HTML to add your password field (https://developer.mozilla.org/en-US/docs/Web/HTML/Element/input/password).

You can also try using Contact Form 7 plugin and this add-on https://wordpress.org/plugins/cf7-add-password-field/

Best regards,
Yigit

April 6, 2023 at 9:55 am in reply to: Google fonts local storage according to GDPR #1403681

Yigit
Keymaster

Hey Jürgen,

Please refer to this post: https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/ :)

Best regards,
Yigit

April 6, 2023 at 9:54 am in reply to: How to Collapse Category Introduction Content on Product Category Page #1403680

Yigit
Keymaster

Hey,

Please post a link to your page and a screenshot showing the changes you’d like to make.

We’re going to add fold/unfold option to some elements. We can forward this to our developers as a feature request.

Best regards,
Yigit

April 5, 2023 at 12:24 pm in reply to: How to make the background of my breadcrumbs transparent? #1403602

Yigit
Keymaster

Hey Kerstin,

Please send us a link to your website and a screenshot showing the change you’d like to make.

Cheers!
Yigit

April 5, 2023 at 12:24 pm in reply to: Pre Sales Question – Enfold #1403601

Yigit
Keymaster

Hi,

Thanks for the update. Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

April 5, 2023 at 12:23 pm in reply to: Enfold theme upgrade and license #1403600

Yigit
Keymaster

Hey,

The latest version of Enfold is 5.5. Updating Enfold would bring up PHP 8 and WordPress 6.1 compatibility.

If the previous developer entered an API key in Enfold theme options > Theme Update, you can try installing the Envato Market plugin (https://www.envato.com/lp/market-plugin/) and inserting the API key in plugin settings to see if you’ll receive the auto-update.

If you don’t, I’m afraid you’d need to purchase a new license (https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990) and update the theme manually: https://kriesi.at/documentation/enfold/theme-update/.

We’d recommend you update the theme on a staging site first to make sure nothing breaks.

Best regards,
Yigit

April 4, 2023 at 12:59 pm in reply to: Reply to #1403388 #1403512

Yigit
Keymaster

Hey Kerstin,

You are welcome!

You should be able to reply to your pre-sale question thread when you click the link in your email. Please let us know if you cannot.

Best regards,
Yigit

April 4, 2023 at 9:46 am in reply to: Missing isotope.js file #1403491

Yigit
Keymaster

Hi,

Glad you figured it out!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

April 3, 2023 at 5:05 pm in reply to: Change Shop #3 #1403427

Yigit
Keymaster

Hi,

You are welcome, Oriano. Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

April 3, 2023 at 5:04 pm in reply to: How to change easily text size for button #1403426

Yigit
Keymaster

Hi Vanessa!

You are welcome!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

April 3, 2023 at 5:03 pm in reply to: Shrinking of header – Amount – An Info #1403425

Yigit
Keymaster

Hey @mica_konrad,

This option was added to the Enfold theme options > Header > Header Behavior (https://i.imgur.com/ieg8bL8.png) in Enfold 5.5. You no longer need to use custom code for it.

Cheers!
Yigit

April 3, 2023 at 3:27 pm in reply to: Change Shop #3 #1403417
Yigit
Keymaster
Hey Oriano,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#top.single-product .price {
  display: block;
  margin-top: 30px;
}
```
Best regards,
Yigit
April 3, 2023 at 3:23 pm in reply to: sort the displayed articles by popularity #1403415

Yigit
Keymaster

Hi,

Enfold Combo Widget is one of Enfold’s widgets. You can add it to your widget areas in Appearance > Widgets.

If you’d like to add it to your page, you can add a new widget area (https://i.imgur.com/zdPz3Vd.png), please Enfold Combo Widget inside it, edit the page where you’d like to display your widget, and add Widget Area element to your page to display it.

Best regards,
Yigit

April 3, 2023 at 3:14 pm in reply to: Text centered at Masonry Gallery #1403413

Yigit
Keymaster

Hi Martin,

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

April 3, 2023 at 3:13 pm in reply to: How to change easily text size for button #1403412

Yigit
Keymaster

Hey Vanessa,

You can find these options in the Styling tab of the button https://i.imgur.com/SEc7S4c.png and Enfold theme options > Advanced Styling > Buttons https://i.imgur.com/EtLYPLl.png

Best regards,
Yigit

April 3, 2023 at 3:00 pm in reply to: How to Add Portfolio Pages to a menu #1403410

Yigit
Keymaster

Hey Kerstin,

Please go to Appearance > Menus, click Screen Options on the top right corner, and check Portfolio Categories to add portfolio categories to your menu https://i.imgur.com/8gBubFS.png

You can also add your portfolio items as Custom Links.

Best regards,
Yigit

April 3, 2023 at 2:50 pm in reply to: Missing isotope.js file #1403408

Yigit
Keymaster

Hey,

The isotope.min.js is now inside that folder and there shouldn’t be any reference to the isotope.js file. Are there any modifications on these sites?

If the jom-dev site is a staging site, could you send us temporary WP admin and FTP logins so we can look into it?

Best regards,
Yigit

April 3, 2023 at 2:39 pm in reply to: Text centered at Masonry Gallery #1403406
Yigit
Keymaster
Hi,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab as well
```
#top .av-masonry-date {
  text-align: center;
  display: block;
}
```
Best regards,
Yigit
April 3, 2023 at 2:30 pm in reply to: Downgrade Enfold #1403403

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

April 3, 2023 at 2:20 pm in reply to: get a line under the header #1403399
Yigit
Keymaster
Hi,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#header_main {
  border-top: none;
  border-bottom-width: 5px;
}
```
Best regards,
Yigit
April 3, 2023 at 2:17 pm in reply to: Downgrade Enfold #1403398

Yigit
Keymaster

Hey,

Please see the private content field.

Best regards,
Yigit

March 30, 2023 at 3:15 pm in reply to: Enfold #1403022

Yigit
Keymaster

Hi,

You are welcome, Edgar! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

March 30, 2023 at 3:10 pm in reply to: Special Character Translation plugin link not working #1403020

Yigit
Keymaster

Hi,

You are welcome, Patrick. The link is updated on documentation site as well :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

March 30, 2023 at 2:42 pm in reply to: Please contribute and translate Enfold #1403017

Yigit
Keymaster

Hi Luigi,

Thank you for your contribution as always!

Best regards,
Yigit

March 29, 2023 at 4:09 pm in reply to: Line under main menu #1402935

Yigit
Keymaster

Hi,

It looks like you selected a Transparent header with border option.

Please edit your page, go to Layour > Header visibility and transparency, and select Transparent header option (https://i.imgur.com/yOr0YLt.png).

Regards,
Yigit

March 29, 2023 at 3:48 pm in reply to: How to make top bar bigger without affecting the header #1402933

Yigit
Keymaster

Hi,

Thanks for the update.

I see that you already started a new thread so I’m going to close this one.

Best regards,
Yigit

March 29, 2023 at 3:47 pm in reply to: Line under main menu #1402932

Yigit
Keymaster

Hey,

Your website doesn’t load on my end at the moment. Please make sure your website is up. If you updated your link, please send us the updated link.

Best regards,
Yigit

March 29, 2023 at 3:29 pm in reply to: Contact field: change Bottom Border #1402929
Yigit
Keymaster
Hey Monika,

I added the following code to the style.css file of your child theme in Appearance > Editor
```
#top div .av-dark-form .input-text, #top div .av-dark-form input[type="text"], #top div .av-dark-form input[type="input"], #top div .av-dark-form input[type="password"], #top div .av-dark-form input[type="email"], #top div .av-dark-form input[type="number"], #top div .av-dark-form input[type="url"], #top div .av-dark-form input[type="tel"], #top div .av-dark-form input[type="search"], #top div .av-dark-form textarea, #top div .av-dark-form select, div div .av-dark-form .button {
	border-width: 4px !important;
}
```
Please review your website :)

Best regards,
Yigit
March 29, 2023 at 3:25 pm in reply to: Contact field: change Bottom Border #1402926
Yigit
Keymaster
Hi Monika,

Please edit the following code and change the “border-width” to “4px !important;”
```
#top div .av-dark-form .input-text, #top div .av-dark-form input[type="text"], #top div .av-dark-form input[type="input"], #top div .av-dark-form input[type="password"], #top div .av-dark-form input[type="email"], #top div .av-dark-form input[type="number"], #top div .av-dark-form input[type="url"], #top div .av-dark-form input[type="tel"], #top div .av-dark-form input[type="search"], #top div .av-dark-form textarea, #top div .av-dark-form select, div div .av-dark-form .button {
  color: #222;
  border-color: #222;
  border-width: 2px !important;
  background-color: transparent;
}
```
If this doesn’t work, please create temporary admin logins and post them here privately so we can look into it.

Best regards,
Yigit
March 29, 2023 at 3:22 pm in reply to: Enfold #1402923

Yigit
Keymaster

Hi!

Please generate a Personal Token (https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token) and install the Envato Market plugin (https://www.envato.com/lp/market-plugin/), and try inserting your Personal Token in Enfold theme options.

If that doesn’t work, you’d need to manually update the theme (https://kriesi.at/documentation/enfold/theme-update/).

Since you’re currently using a very old version of the theme, we’d recommend you to create a staging copy of your site and update the theme there to be on the safe side.

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 571 through 600 (of 82,586 total)

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