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Hi,
You are welcome! Let us know if you have any other questions and enjoy the rest of your day! :)
Best regards,
YigitHi,
Yes and I believe that is caused by a plugin conflict. Could you please try de-activating all active plugins and check if that is the case? :)
Best regards,
YigitHey Molly,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
@media only screen and (max-width: 480px) { .responsive #top #main .products .product:nth-child(2n) { margin-left: 2%; } .responsive #top #main .products .product { width: 48%; } }Best regards,
YigitHey,
Thanks for contacting us!
I see two warning on the top of your website. One seems to be related to Before and After plugin and the other one seems to be related to your server settings.
Could you please contact your hosting provider and tell them that you are seeing following message on your siteWarning: preg_match(): Allocation of JIT memory failed, PCRE JIT will be disabled. This is likely caused by security restrictions. Either grant PHP permission to allocate executable memory, or set pcre.jit=0 in /home/customer/www/YOURDOMAIN.com/public_html/wp-includes/load.php on line 43Best regards,
YigitHey Angela,
Thanks for contacting us!
You are currently using an older version of the theme version 4.4 which is not compatible with your WordPress version. Updating the theme would fix the issue.
Envato has updated their API and we have implemented those changes in Enfold 4.5 so any version older than requires a manual update first. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)
Best regards,
YigitHey Lukas,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
#top .inner_product_header_cell .price { text-align: center; display: block; }Best regards,
YigitHey Andy,
Thanks for contacting us!
You are currently using an older version of the theme which is not compatible with your WordPress version. Updating the theme would fix the issue.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)
Best regards,
YigitHey,
Thanks for contacting us!
Please add following code to bottom of Functions.php file of your child theme ( https://kriesi.at/documentation/enfold/child-theme/ )
add_filter('avf_gutenberg_admin_bar_edit_page_info', 'avf_remove_gutenberg_admin_bar_edit_page_info'); function avf_remove_gutenberg_admin_bar_edit_page_info(){ return false; }Best regards,
YigitHey Anja,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/optimization/#troubleshoot :)
Best regards,
YigitHey Ben,
Thanks for contacting us!
Is it possible that you are using Enfold 4.5.1 as the latest version of Enfold is currently 4.8.3? :)
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version and you should be able to enable Custom Elements in Enfold theme options :)
Best regards,
YigitHey,
Thanks for contacting us!
Could you please create temporary admin logins for one of the sites and post it here privately so we can look into it?
Best regards,
YigitHey,
Thanks for contacting us!
Portfolio Grid does not support Load More button, Masonry element does. Have you tried using it? Here is an example from a demo site – https://kriesi.at/themes/enfold-2017/elements/masonry/ :)
Best regards,
YigitHey Roger,
Thanks for contacting us!
You can go to Contact > Contact Forms, edit your contact form and change “[_site_admin_email]” in “to” field with your private mail :)
Best regards,
YigitHey,
Sorry for the confusion. It is only visible on Enfold sub forum :)
Glad this was resolved! We will be waiting for your thread.
Regards,
YigitHey Em,
Thanks for contacting us!
You could actually go to Enfold theme options > Header > Extra Elements and insert your text as “small info text”, go to Enfold theme options > Header > Header Behaviour and check “Unstick topbar” and then add following code to bottom of Quick CSS field in Enfold theme options > General Styling > Quick CSS
#top .phone-info { text-align: center; width: 100%; font-size: 14px; }Then finally go to Enfold theme options > Advanced Styling > edit “Small bar above Main Menu” and set background and set text colors :)
Best regards,
YigitHi,
What exactly do you see when you go to this link – https://kriesi.at/support/forum/enfold#new-post? That is a direct link to the section to start new threads.
Best regards,
YigitHey,
Thanks for contacting us!
You have modified /includes/helper-main-menu.php file on your child theme. Could you please update the file with a fresh copy from Enfold 4.8.3 and apply the changes you made on it once again? You may need to update footer.php file as well.
Best regards,
YigitHi,
Could you please try another browser or incognito mode and check if that helps? You should be able to start new threads as long as you are logged in.
Best regards,
YigitHey Tobias,
Thanks for contacting us!
Could you please update Enfold to the latest version 4.8.3 – https://kriesi.at/documentation/enfold/theme-update/ and check if that helps? It should be linked by default – https://kriesi.at/themes/enfold-2017/portfolio/portfolio-4-columns-centered-ajax/ :)
Best regards,
YigitHey Wouter,
Thanks for contacting us!
Could you please go to Enfold theme options > Advanced Styling > Widget Links and choose “footer” only? :)
Best regards,
YigitHi,
It seems like you have already figured out mobile menu position below 1200px.
I think menu issue might be related to a plugin. Could you please try de-activating all active plugins and check if that helps?
Best regards,
YigitHi,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
@media only screen and (max-width: 1400px) { home #av_section_1 .flex_column_table { margin-top: 0 !important; }}That would stop the section on homepage from overlapping on smaller screens. It seems like you have figured out menu overlapping issue by switching to mobile menu sooner.
If you have any other issues, could you please point them out? :)
Regards,
YigitHi,
As I mentioned, we are not interested and we would not like to receive such emails – https://imgur.com/a/X9vX45S
Thank you :)
Best regards,
YigitHi,
Login credentials did not work for me. Could you please check them once again?
Best regards,
YigitHi Henrik,
Glad you were able to update the theme! If you need any assistance, please let us know :)
Best regards,
YigitHey,
Since you are using WP 5.7.2, you can upload the latest version of the theme in Appearance > Themes > Add New and that would overwrite the old version.
If you would like us to update the theme for you, please have a backup and post FTP logins here privately as well :)
Cheers!
YigitHi Abdulrehman,
Thanks for your message.
However, we are not interested. Also, we keep receiving this messages from Lahore city. We would appreciate if you guys could stop spamming us. Thank you :)
Regards,
Yigit
