Forum Replies Created
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August 2, 2023 at 5:56 pm in reply to: Advanced Layout Editor keeps loading on 1 specific page #1415273
Hi Maarten,
No, I didn’t. Updating the theme must have fixed the issue. However, you probably didn’t see it due to caching issue.
I’m glad it is working fine now. Let us know if you have any other questions or issues!
Best regards,
YigitHi Buddy,
Thanks, installed new code and cleared caches but not working yet. Give me an email address and I will send small image of the one we want to remove.
You can upload your screenshots on imgur.com or Dropbox and share the links with us.
Also how can I add telephone number to right of logo and Mark Post Law, LLC then spaces and telephone number.
Please refer to this post: https://kriesi.at/documentation/enfold/logo/#toggle-id-1
Best regards,
YigitAugust 2, 2023 at 1:37 pm in reply to: slider revolution full width problem on smaller devices #1415249Hey ndszamoca,
I replied to your thread at https://kriesi.at/support/topic/smaller-screen-sizes-slider-revolution-has-a-blank-sidebar-like-thing/. Let us continue there.
Best regards,
YigitAugust 2, 2023 at 1:37 pm in reply to: Smaller screen sizes slider revolution has a blank sidebar like thing #1415248Hi Szami,
I’m sorry for the late response.
Please create temporary admin logins and share them with us in the private content field so we can look into it.
Best regards,
YigitHey,
You would need a separate license for each domain. You can read more about licenses at https://themeforest.net/licenses/standard.
I hope this helps. Let us know if you have any other questions.
Regards,
YigitHey,
Always happy to help, Rob!
Let us know if you have any other questions :)
Best regards,
YigitHey Rob,
You are welcome!
I updated the widget in the Sidebar Pages widget area as well.
I’m not 100% sure but I think the following line in the /optima-express/widget/iHomefinderAgentBioWidget.php file might be causing the issue
echo esc_js($afterWidget);
If you have a staging site where you can replicate the issue and provide them with login credentials, I think that should be enough :)
Regards,
YigitHi,
The IDX: Agent Bio widget is the culprit that’s breaking the HTML.
As a workaround, I copied the HTML of the IDX: Agent Bio widget, inserted a Custom HTML widget instead of it, and pasted the HTML into the Custom HTML widget.
Please review your website.
Best regards,
YigitAugust 1, 2023 at 2:35 pm in reply to: Advanced Layout Editor keeps loading on 1 specific page #1415150Hey,
You are currently using an older version of Enfold.
Please update Enfold to the latest version 5.6.5 (https://kriesi.at/documentation/enfold/theme-update/) and check if that fixes the issue.
If that doesn’t, please create temporary admin logins and share them with us in the private content field.
Best regards,
YigitAugust 1, 2023 at 2:33 pm in reply to: (get_page_by_title() function has been deprecated scince 6.2.0) #1415149Hey,
This issue was already addressed. Please update Enfold to the latest version 5.6.5: https://kriesi.at/documentation/enfold/theme-update/.
Let us know if updating the theme doesn’t resolve the error.
Best regards,
YigitHey Rob,
Please create temporary admin logins and share them with us privately so we can look into this issue. As Nikko mentioned, something seems to break the HTML.
Regards,
YigitHey Azzam,
Dropdowns are working on my end on the page you created with ALB. Please see the screenshot in the private content field. Please make sure to clear any server-side, plugin-based, and browser caches.
Another page seems to be created with Elementor.
Also, there is a blue line at the top of home page and few links as well which are half visible
It looks like this is the footer you created with Elementor.
We don’t recommend using Enfold’s Advanced Layout Builder with Elementor at the same time.
Please try deactivating Elementor and check if that resolves the error. You can use the Health Check & Troubleshooting (https://wordpress.org/plugins/health-check/) plugin to do that safely.
Regards,
YigitHey Thomas,
Great! Since there aren’t any Enfold-specific issues at the moment, we will note this to recommend to Enfold users with large sites.
Regards,
YigitHey Buddy,
You can add the following code to the bottom of the Quick CSS field in Enfold theme options > General Styling to remove the Client Champion image from your page:
.page-id-1492 #media_image-8 { display: none; }
Please send a screenshot and show the other changes you’d like to make so we can help you hide them as well.
Regards,
YigitHi,
You are welcome!
Let us know if you have any other questions :)
Best regards,
YigitHi,
Thanks for your patience.
Please check out the troubleshooting steps at https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-. It sounds like you may need to use SMTP. You can try using the WP Mail SMTP and check the mail logs to find out why you’re not receiving emails.
Form submissions are not saved in the WordPress dashboard. Please feel free to request this feature at https://github.com/KriesiMedia/Enfold-Feature-Requests.
Best regards,
YigitHi,
Thanks for the logins.
I edited the Portfolio Grid element on your page, went to Styling > Grid Settings, and selected the No Scaling option (https://i.imgur.com/kTVNlST.png).
Please review your website.
Best regards,
YigitJuly 31, 2023 at 3:14 pm in reply to: How to display “Enfold Main Menu” and “Enfold Secondary Menu” in burger menu #1415047Hi,
We’re happy that @guenni007 could help. Let us know if you have any other questions.
@guenni007 Thanks for your help as always :)Best regards,
YigitHi,
Please create temporary admin logins and share them with us in the private content field so we can investigate further.
Best regards,
YigitHey,
Our developers fixed this issue and it will be included in the upcoming update.
If you’d like to apply the fix, please replace the /enfold/framework/php/function-set-avia-frontend.php file with this one https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_6_5/framework/php/function-set-avia-frontend.php in Appearance > Theme Editor or via FTP.
Regards,
YigitJuly 31, 2023 at 2:53 pm in reply to: Smaller screen sizes slider revolution has a blank sidebar like thing #1415044Hey Szami,
It looks like adding the following code to the Quick CSS field in Enfold theme options > General Styling tab would fix this issue:
rs-module-wrap, rs-module { width: 100% !important; }
Are you able to reproduce this issue when you use the Slider Revolution element in Advanced Layout Builder under the Plugin Additions tab?
Regards,
YigitHi,
Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab:
.avia_textblock .wpforms-container .wpforms-submit-container { position: unset; }
Let us know if this doesn’t help.
Regards,
YigitHey @miashia,
After making changes to your site, please make sure to clear any server-side, plugin-based, and browser caches.
If this doesn’t help, please check the login credentials once again because they didn’t work for me.
Regards,
YigitHi,
Thanks for the update!
Let us know if you have any other questions.
Best regards,
YigitHey Thomas,
Thanks for your recommendation!
Did you test the WP Scalability Pro plugin on any of your Enfold sites? If you did, did you experience any issues?
Regards,
YigitJuly 28, 2023 at 1:44 pm in reply to: Blog Post Element: selecting blog posts by multiple categories with AND failes #1414754Hey Anne,
Please create temporary admin logins and post them here privately so we can look into it.
Regards,
YigitHey,
Profile 01, Profile 02, and Profile 03 are 260×185 pixels and the rest of the images are 900×600 pixels. Please make sure the ratio of the images is the same.
Regards,
YigitHi,
You are welcome!
Let us know if you have any other questions and enjoy your weekend.
Best regards,
Yigit -
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