Forum Replies Created
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September 29, 2021 at 9:57 pm in reply to: Footer Navigation is missing after the update of today #1322877
Hi @Wulius,
I could not login to your first site. I temporarily switched to parent theme on your second site and footer menu showed up. The second and the third sites both have modified header.php file on child theme so I think it could be related. Could you please try to copy new header.php file from Enfold 4.8.6.3 and update your modifications you made on it on your child theme, Wolfgang?
@blueballroom Thanks for reporting, Max. Have you modified any theme files on your child theme?Best regards,
YigitHi,
You are welcome!
Let us know if you have any other questions and enjoy the rest of your day :)Best regards,
YigitSeptember 29, 2021 at 7:06 pm in reply to: Footer Navigation is missing after the update of today #1322865Hi @Wulius,
Could you please create temporary admin logins and share them privately? I could not reproduce the issue on my local installation. It would be glad if we could login and take a look :)
Best regards,
YigitSeptember 29, 2021 at 6:56 pm in reply to: Footer Navigation is missing after the update of today #1322860Hi,
Thanks for contacting us!
Could you please create temporary admin logins and post them here privately so we can look into it? :)
Regards,
YigitHey Julie,
Thanks for contacting us!
You can download the latest version of the theme from ThemeForest/Envato.
If you have received an email notification, you should be able to reset your password using that email – https://account.envato.com/reset_passwordPlease refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.6.3.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)
Best regards,
YigitHey Andrea,
Thanks for contacting us!
You would need to use your purchase code to register ( https://kriesi.at/support/register/ ) to our forums. You can refer to the screenshot below to find your purchase code

Regards,
YigitHi,
You are welcome!
You are right, theme zip file and all demos are included :)
Best regards,
YigitHi Viral,
Yes, after activating the theme, you can simply go to Enfold theme options > Demo Import and import any demo you like with a single click within a few minutes :)
Best regards,
YigitHi,
You are welcome. We are always happy to help :)
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitMerhabalar,
Rica ederim!
Tavsiyeni yazilimcilarimizla paylasicam :)
Best regards,
YigitSeptember 27, 2021 at 5:28 pm in reply to: Background video appears darker than it is original. Enfold Band theme demo #1322532Hi,
You are welcome, Hans. Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitHi,
We have replied to your thread here – https://kriesi.at/support/topic/medical-theme-fullwidth-homepage-mobile/. This thread seems to be duplicated. Let us continue there :)
Best regards,
YigitHi,
Please edit your mobile slider and give it a custom ID (“custom-slider” in example below) and then add following code to bottom of Quick CSS field in Enfold theme options > General Styling tab
#top #custom-slider .avia-slideshow-button { font-size: 24px; }Regards,
YigitHey,
Thanks for contacting us!
I just tested on my local installation and it does seem to be working fine on my end – https://imgur.com/a/a1ifODs
Which version of Enfold are you using?
Best regards,
YigitSeptember 27, 2021 at 3:46 pm in reply to: Background video appears darker than it is original. Enfold Band theme demo #1322516Hey Hans,
Thanks for contacting us!
Please edit your slide and go to Advanced > Overlay tab and disable overlay – https://imgur.com/a/c8O0Epo :)
Best regards,
YigitSeptember 27, 2021 at 3:36 pm in reply to: Hotspot tooltip inconsistently displaying on iPhones #1322513Hey,
Thanks for contacting us!
Could you please edit your Image with Hotspots element and choose to show tooltips on mouse hover in Advanced > Show Tooltips and check if that helps? Your first element seems to be working fine :)
Best regards,
YigitHi Balqees,
Thanks for sharing.
1- I tried to reproduce the issue on my local installation however it seems to be working fine on my end. Please see screenshots here – https://imgur.com/a/EjbqLQt
2- This is also not the case on my local installation. As you can see in screenshots, there are letter E in my test element. Which version of Enfold and WordPress are you using? Have you tried de-activating all active plugins and checked if that helps?
Best regards,
YigitHi,
Could you please try adding following code to footer widget area using Custom HTML widget? :)
[av_upcoming_events categories='' items='5' paginate='no' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' alb_description='' id='' custom_class='' template_class='' element_template='' one_element_template='' show_locked_options_fakeArg='' av_uid='' sc_version='1.0']Best regards,
YigitSeptember 27, 2021 at 3:01 pm in reply to: Aviva layout builder won't open, stuck with spinning icon #1322508Hi Steve,
I tried FTP, FTP with Implicit SSL and FTP with TLS/SSL however it is still not working for me. I attached screenshots in private content field below.
I asked my teammates to check this thread.
Edit: It seems like you have already switched to another template. Sorry I could not reply earlier. If you need further assistance, please let us know.
Best regards,
Yigit-
This reply was modified 4 years, 5 months ago by
Yigit.
Hey Joachim,
Thanks for contacting us!
Please consider to hire a freelance developer on Codeable :)
Best regards,
YigitHey,
Thanks for contacting us!
When using Polylang, you will have to create a custom shortcode to display different content for each language in the cookie consent message container. Please check the following threads for more info.
// https://kriesi.at/support/topic/polylang-in-socket/#post-1269102
// https://kriesi.at/support/topic/cookie-consent-message-erscheint-immer-wieder/#post-992984Best regards,
YigitMerhabalar Ugur,
Assagidaki kodu Enfold theme options > General Styling > Quick CSS alanina eklemeyi dener misin?
#top .fullsize .template-blog .post .entry-content-wrapper > *, #top .fullsize .template-blog .post .entry-content-wrapper, .av-content-full > .comment-entry, .av-content-full > .related_posts { max-width: 100%; }Eger ise yaramazsa gonderinin linkini paylasabilir misin? :)
Best regards,
YigitSeptember 27, 2021 at 2:20 pm in reply to: avia-footer-scripts issue when the WP uploads folder default location changes #1322498Hi Enfoldio,
Thanks for the update and glad it seems to be working :)
Would you like us to keep the thread open longer or is everything fine with dynamic_avia folder?
Best regards,
YigitHey Tim,
I am not sure how difficult this would be to implement but in general, we recommend using a form plugin for more advanced and complex forms. That being said, I have forwarded your request to our devs and shared this thread as reference :)
Best regards,
YigitHi @steviger,
Please see – https://codex.wordpress.org/Conditional_Tags#A_PAGE_Page for a workaround to check child pages
Best regards,
YigitHi,
Glad Rikard could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi @Antonia,
Has changing the settings on your server helped with the issue?
Best regards,
YigitHi Magnus,
Thanks for contacting us!
I went to Enfold theme options > Advanced Styling and edited “All Headings (H1-H6)” and set font family to Lexend.
Please review your website :)
Regards,
YigitHi Stephanie,
Envato manages purchase and download processes. Could you please contact Envato support – https://help.market.envato.com/hc/en-us/requests/new and ask if that would be possible? :)
Regards,
Yigit -
This reply was modified 4 years, 5 months ago by
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