Forum Replies Created

Viewing 30 posts - 3,601 through 3,630 (of 82,624 total)
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  • in reply to: Mobile Logo wird nicht angezeigt #1328804

    Hi,

    Your non-transparent and transparent SVG logos had the same classes so transparent one was overriding non-transparent logos styles. I edited your non-transparent SVG file and changed “st0” into “st0-1” and re-uploaded it.

    Please review your website :)

    Best regards,
    Yigit

    in reply to: Roadmap/plans for full support WCAG 2.1 AA #1328798

    Hi,

    Thanks! We will keep the thread open and wait to hear from you :)

    Best regards,
    Yigit

    in reply to: Roadmap/plans for full support WCAG 2.1 AA #1328767

    Hi Nico,

    Please see private content field :)

    Best regards,
    Yigit

    in reply to: woocommerc shop page #1328766

    Merhabalar,

    Evet aktif olmus. Bir sonraki guncelleme yayinlandiginda bildirimi gelecektir :)

    Best regards,
    Yigit

    in reply to: Play icon on video MP4 : change color #1328698

    Hi,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    .mejs-overlay-button {
        background-color: rgba(0,0,0,0.5);
        border-radius: 100px;
    }
    

    0,0,0 is the RGB value of the color and 0.5 is opacity level.

    Best regards,
    Yigit

    in reply to: MailChimp 4 WordPress Plugin not working #1328697

    Hey,

    Thanks for contacting us!

    Login credentials did not work for me. Could you please check them once again? :)

    Best regards,
    Yigit

    in reply to: Duplicates in related post element #1328695

    Hey,

    Thanks for contacting us!

    Could you please update the theme to the latest version – https://kriesi.at/documentation/enfold/theme-update/ and check if that helps? If it does not, please try switching to Enfold parent theme temporarily so we can see if it is related to the changes made on child theme :)

    Best regards,
    Yigit

    in reply to: Woofunnels & Autonami #1328693

    Hi Annemarie and Netzie,

    We do not have any experience with the plugin but from what I understood, you can switch to Block Editor to import their templates. You would simply need to switch from ALB to block editor on the pages where you would like to use their templates, if I am not missing any point. Have you tried that already?

    I checked their documentation to see if I could find any entries regarding implementation but I could not so I am not sure how difficult it would be. Honestly, this is also the first time this was requested so I am afraid it is something we cannot prioritize at the moment 🙁

    Best regards,
    Yigit

    in reply to: Roadmap/plans for full support WCAG 2.1 AA #1328692

    Hi VDLP,

    Thanks for contacting us and sorry for the late reply!

    We are working on improving accessibility more actively lately as we have also seen the greater demand for it. Though, we cannot promise a full support at the moment as it is very challenging to implement all the requirements into ALB.

    We continue improving it, the next update will include a fix for the issue mentioned here – https://kriesi.at/support/topic/error-in-socket-menu-aria-aria-accessability-issue/. With that fix, Enfold 2017 demo scores 96/100 on Lighthouse. We will continue experimenting with Lighthouse and fix the recommendations.

    We might get there eventually by applying the changes step by step but we would not want to make any false promises :)

    Best regards,
    Yigit

    in reply to: Victor Manuel #1328685

    Hi Victor,

    Thanks for contacting us!

    You are currently using a very old version of the theme which is probably not compatible with your WordPress and PHP versions. Updating the theme would fix the issue.

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.7.1.

    Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Best regards,
    Yigit

    in reply to: Theme license expired #1328680

    Hi Sheila,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: Query on Menu highlight behaviour. #1328660

    Hi Chris,

    Could you please create temporary admin logins and post them here privately so we can look into it? Please share some posts that are wrong highlighted as well.

    Best regards,
    Yigit

    in reply to: Theme license expired #1328658

    Hey Sheila,

    Thanks for contacting us!

    We have implemented the requirement for a valid ThemeForest support period in order to be able to post on the support forum. This has been a requirement for ThemeForest authors for a long time, but we wanted to wait as long as possible to implement it. Here’s a statement from @kriesi, as to why this was implemented:

    The main reason is basically that it is long overdue since ThemeForest requires it from its authors, and I was asked to finally comply with this rule

    You will still receive theme updates however if you would like to post on the forums, you would need to renew your support period on ThemeForest – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    Best regards,
    Yigit

    in reply to: social icons do not appear on the top bar #1328654

    Hey,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it?

    Best regards,
    Yigit

    in reply to: woocommerc shop page #1328653

    Merhabalar,

    Lutfen blog sayfanizi duzenleyip sidebari aktif sonrasinda assagidaki kodu Enfold theme options > General Styling > Quick CSS alanina ekleyin

    .blog .sidebar { display: none !important; }
    .blog .container .av-content-small.units { width: 100%; border: none;}

    Best regards,
    Yigit

    in reply to: Your current, expired license key #1328560

    Hi,

    I checked your blog page but as I showed in my screenshot, I cannot see any issue. Font size is 16px.

    Best regards,
    Yigit

    Hi Steven,

    Glad you figured it out and thanks for sharing your solution.

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: Your current, expired license key #1328527

    Hi,

    1- I checked your pages however font size is 16px on those pages on my end. I attached a screenshot in private content field below. Please clear cache and refresh your page a few times.

    2- You can login on ThemeForest and then go to – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 to renew your support.

    Best regards,
    Yigit

    in reply to: Extending Enfold Support #1328525

    Hi,

    You are welcome!

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    Hi Jane,

    Thanks for contacting us!

    Unfortunately there is nothing we can do as we only sell the theme. Please see private content field below for more information.

    Regards,
    Yigit

    in reply to: Learn Dash – Focus Mode #1328493

    Hi George,

    Sorry for my delayed reply.

    We were looking into compatibility through a users test site but we no longer have access to LearnDash plugin therefore we could not proceed. I will contact plugin authors and will request a copy. Everything else other than Focus Mode should be working fine though.

    Best regards,
    Yigit

    in reply to: dev license for a test site #1328490

    Hey Steffen,

    To be honest, I am not sure if Envato API would flag your account but I think it would be better to de-activate the license on dev site when it is active on live site :)

    Regards,
    Yigit

    in reply to: Your current, expired license key #1328487

    Hey Eric,

    Replied to your thread here – https://kriesi.at/support/topic/your-current-expired-license-key/. This is duplicated so I am closing this one :)

    Best regards,
    Yigit

    in reply to: Your current, expired license key #1328486

    Hi Eric,

    Thanks for contacting us!

    We have implemented the requirement for a valid ThemeForest support period in order to be able to post on the support forum. This has been a requirement for ThemeForest authors for a long time, but we wanted to wait as long as possible to implement it. Here’s a statement from @kriesi, as to why this was implemented:

    The main reason is basically that it is long overdue since ThemeForest requires it from its authors, and I was asked to finally comply with this rule

    You will still receive theme updates and read the threads on the forums however if you would like to start new threads, you would need to renew your support period. As mentioned, this is a requirement by Envato/ThemeForest and as ThemeForest exclusive authors, we have to abide to their rules.

    Thanks for your understanding.

    Regards,
    Yigit

    in reply to: Extending Enfold Support #1328484

    Hi Nicole,

    You can refer to following image to find your purchase code

    Best regards,
    Yigit

    in reply to: Extending Enfold Support #1328482

    Hi Nicole,

    Could you please post your purchase code here privately so we can try validating your forum account? Please note that we are going to need to reset your forum password.

    Regarding your question, please go to WPML > Languages > Language switcher options and choose “Link to home of language for missing translations” option :)

    Best regards,
    Yigit

    in reply to: Avia Layout Builder problems #1328333

    Hi,

    You have two helper-main-menu.php files, one directly inside your child theme and other one is inside /includes/ folder.

    What changes have you made on the file?

    Best regards,
    Yigit

    in reply to: header/menu – social icon hover remove #1328257

    Hi Szami,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: Center text box on mobile view #1328251

    Hey,

    Thanks for contacting us!

    Please edit your cell and give it a custom class in Advanced > Developer Settings tab (“your-custom-class” in example below) and then add following code to Quick CSS in Enfold theme options > General Styling

    @media only screen and (max-width: 480px) {
    #top .your-custom-class .flex_cell_inner {
        display: flex;
    }
    #top .your-custom-class .flex_column:nth-child(1) {
        display: none;
    }}

    Best regards,
    Yigit

    in reply to: woocommerc shop page #1328247

    Merhabalar,

    2- Personal Token ile temayi WordPress panelinden guncelleyebilirsiniz. 4.8.7.1 Enfold’un en son versiyonu. Enfold’un yeni versiyonu geldiginde bildirimi dusecektir. Check private token butonuna tiklayip onaylandigindan emin olabilirsiniz – https://imgur.com/a/JRgv69u

    3- Sayfanizin linkini ve nasil goruntulemek istediginizi gosteren bir ekran goruntusu atabilir misiniz yardimci olmaya calisayim. Ekran goruntulerini imgur.com’a yukleyip linkleri burada paylasabilirsiniz.

    Best regards,
    Yigit

Viewing 30 posts - 3,601 through 3,630 (of 82,624 total)