Hey Martin,

Thanks for contacting us!

We sell Enfold exclusively on ThemeForest/Envato and they do not offer developer/agency license.

You could purchase a license using your own account and then forward purchase code to your client so they would be able to register to our support forums and contact us whenever they have a question or an issue.

You can also generate a Personal Token – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options so they would receive theme updates in WordPress dashboard and update the theme with a few clicks.

They would not have access to theme files though. If they would prefer to have access to theme files, you could create a new ThemeForest account for them, purchase the theme using that account and then hand it over to them when you are done creating the website.

I hope that helps! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hi,

I have logged into your account, went to https://kriesi.at/support/forum/enfold#new-post, re-entered your existing purchase code and validated.

You can now start new threads in https://kriesi.at/support/forum/enfold#new-post :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hi,

I still cannot reproduce the issue but looking at the screen recording you shared, I believe following code might help

#custom_html-3 a {
    display: inline-block!important;
}

Could you please try it and let us know if that works?

Best regards,
Yigit

Hi,

Could you please try flushing browser cache and refreshing your page a few times? I checked it on Firefox and Chrome and it works fine on my end.

Best regards,
Yigit

Hi KP,

You had following code in Enfold theme options > General Styling > Quick CSS field

#footer {
display: none;
}

I removed it. Please review your website :)

Best regards,
Yigit

Hey Eric,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab

#top div.woocommerce-message {
  background-color: orange;
  color: white;
}

Best regards,
Yigit

Hey,

Thanks for contacting us!

It seems like modified header.php or footer.php file is the issue. You can refer to this post – https://kriesi.at/support/topic/missing-footer-after-updating-to-enfold-4-8-6-3-please-read-this-first/

If you would like us to update the file for you, please create FTP logins and post them here privately. WP logins did not work for me so please check them as well :)

Best regards,
Yigit

Hi Kim,

I checked your website and dropdown icon looks right on my end. I attached a screenshot in private content field below.

Could you please clear browser cache and refresh your page a few times?

Best regards,
Yigit

Hey Reinout,

Thanks for contacting us!

You can register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Best regards,
Yigit

Hi,

I temporarily de-activated all active plugins and that helped. I re-activated them and it still works correctly. If you experience the issue after a while, please try de-activating all active plugins and activate them one by one to find the culprit.

Code snippet for displaying breadcrumbs using shortcode was updated. You can find updated code here – https://kriesi.at/documentation/enfold/breadcrumbs/#insert-breadcrumbs-as-shortcodes.

Our forums are closed during the holidays. We wish you Merry Christmas and Happy New Year! :)

Edit: I forgot to mention, there was an extra closing curly bracket on 165th line in Style.css file of your child theme. I removed it. Please correct it in your development site as well. You can check your CSS code for errors using this website – http://csslint.net/ :)

Best regards,
Yigit

• This reply was modified 4 years, 2 months ago by Yigit.

Hi,

We are sorry for the late reply!

Fullwidth Button in DJs tab was breaking the layout. I edited your element and moved it inside 1/1 Column element and that helped. We will try to reproduce the issue and if we can, we will forward it to our devs.

Please review your website :)

We wish you a Merry Christmas and Happy New Year!

Best regards,
Yigit

Hi Santiago,

Could you please try de-activating all active plugins and check if that helps? If it does not, please try temporarily switching to parent theme. The solution Ismael suggested should have fixed all 3 issues you mentioned.

If none of the above help, please create temporary admin logins and post them here privately.

Our forums are closed during the holidays but we will be back right after it. We wish you Merry Christmas and Happy New Year! 🎄

Best regards,
Yigit

Hi Sven,

Please do the following:
– Enable debugging mode for ALB by referring to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode.
– Create a new page and Social Buttons element and adjust it as needed.
– Copy the shortcode of Social Buttons element from debug field which is right below Advanced Layout Builder
– Add following code to bottom of Functions.php file of your child theme and paste the shortcode of your Social Buttons element where it says [YOUR SHORTCODE GOES HERE] in the code

add_action('ava_before_footer', 'new_ava_before_footer');
function new_ava_before_footer(){
	if( is_single() ){
		echo do_shortcode("[YOUR SHORTCODE GOES HERE]");
	}
}

Best regards,
Yigit