Hey,

Thanks for contacting us!

Login credentials did not work for me so I could not check but if you have modified header.php or footer.php files on a child theme, that must be it.
Please copy fresh version of the file from Enfold 4.8.9 parent theme, re-apply your modifications and update the file on your child theme.

If you need assistance, please post FTP and WP admin logins here privately :)

Regards,
Yigit

Hi,

Since there is no filter at the moment, only solution is modifying the file, just as Ismael has modified it for you – https://kriesi.at/support/topic/post-metadata-module-not-taking-portfolio-categories-properly/#post-1336985 :)

Regards,
Yigit

Hi,

I removed your code from Appearance > Customize > Additional CSS. Please review your website :)

Best regards,
Yigit

Hi,

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Regards,
Yigit

Hey,

Thanks for contacting us!

I checked your page however I am not sure if I can see the issue. You are currently using glassy transparent option. If you would like header to be fully transparent, please edit your page and choose to display transparent header instead.

If that is not what you meant, could you please post a screenshot and show the issue? You can upload your screenshots on imgur.com and post the links here :)

Best regards,
Yigit

Hi,

It seems to be related to “hide-if-js” class but I have no idea where it comes from. I hope you can find out by de-activating plugins.

We will keep the thread open and wait to hear from you :)

Best regards,
Yigit

Hey Charles,

Thanks for contacting us!

Yes, when you purchase a license via ThemeForest ( https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 ), you will receive life time updates and 6 months of support. Renewing support is optional. You will receive theme updates for free nevertheless.

Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

Hi,

It is hidden by inline CSS on your account. I think there is a plugin conflict but I did not try de-activating all active plugins. I attached a screenshot in private content field.

Please try de-activating all active plugins and activate them one by one to find the culprit. You can add following code to bottom of Functions.php file as a temporary solution

add_action('admin_head', 'ava_custom_admin_css_admin');
function ava_custom_admin_css_admin() {
  echo '<style>
    #avia_builder.hide-if-js {
      display: block !important;
    }
  </style>';
}

Best regards,
Yigit

Hi,

I tried installing Envato Market plugin – https://www.envato.com/lp/market-plugin/ once again and there it shows the update notification. I shared the link in private content field below :)

Best regards,
Yigit

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

Envato has updated their API and we have implemented those changes in Enfold 4.5. Any Enfold version older than 4.5 requires a manual update first for Personal Token – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token to work.

Please manually update the theme this time and then you should receive future auto updates in WordPress dashboard :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hey Kyle,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

Hey Sophie,

Thanks for contacting us!

Could you please post temporary FTP logins here privately as well? You would like to import Photography Portfolio demo, is that correct?

Best regards,
Yigit

Hi Josephine,

Thanks for contacting us!

Please see – https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons- :)

Regards,
Yigit