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Viewing 30 posts - 1 through 30 (of 82,615 total)
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  • in reply to: Last update released is still 7.1.3 #1492170

    Hey,

    Enfold was on sale during Black Friday/Cyber Monday week. The update notification was sent when we set the price back to the regular one.

    We haven’t released Enfold 7.1.4 yet.

    Best regards,
    Yigit

    in reply to: Please contribute and translate Enfold #1491889

    Hey @ezwebdesign,

    Thanks for the update! We merged it into the master.

    Regards,
    Yigit

    in reply to: Difference between a Template and a Custom Element #1491846

    Hey A,

    Upon further investigation, I found that you forgot to enable the Additional Translate Icon option in Enfold theme options > Custom Elements > WPML Specific Options ( see https://imgur.com/a/U7MYDJ0 ). I also missed checking this option at first.

    I enabled this option and tried translating the Custom Element, and it worked as expected. I shared a screen recording in the private content field.

    Please let us know if you have any other questions.

    Regards,
    Yigit

    in reply to: A better way to contribute translations #1491842

    Hi Paul,

    I noted it internally for further consideration.

    For now, could you please include all changes in the same Pull Request on GitHub? Otherwise, it creates conflicts that we resolve manually.

    Thanks again for your contribution and feedback!

    Regards,
    Yigit

    in reply to: Cant reply to your support thread #1491799

    Hi Collin,

    We updated your email address and sent a password reset link.

    Let us know if you have any further questions.

    Regards,
    Yigit

    in reply to: Wrong language in ‘Product Meta Info’ #1491798

    Hi,

    We’re planning to release the next version in the first week of December.

    Regards,
    Yigit

    in reply to: Wrong language in ‘Product Meta Info’ #1491794

    Hey Daniel,

    Great! Thanks for the update.

    The translation for these strings was missing in Enfold. We’ll add it in the upcoming version.

    Please let us know if you have any further questions.

    Regards,
    Yigit

    in reply to: Wrong language in ‘Product Meta Info’ #1491755

    Hi,

    I tried this once again with the German language, but it still works for me. I shared a link to the screen recording in the private content field.

    Please make sure you are editing the same German version language file as the one you set in the WordPress settings ( see https://imgur.com/a/zqgjJeX ).

    If that doesn’t work, please replicate the issue on a site and send us temporary admin login credentials so we can investigate further.

    Regards,
    Yigit

    in reply to: Wrong language in ‘Product Meta Info’ #1491744

    Hi Daniel,

    I translated the “Category” and “Categories” strings in Enfold using the Loco Translate plugin, but I cannot reproduce the issue on my end.

    Could you please send us a link to your site and temporary admin login credentials so we can investigate the issue?

    Best regards,
    Yigit

    in reply to: A better way to contribute translations #1491741

    Hey,

    Thank you for your feedback and for your contribution. We will review and merge it soon.

    Everyone has to find the translations first, download them, upload them to their website, etc. Wouldn’t it be easier to just provide good translations as standard that ship with the theme…?

    When translations are contributed through our support forum or GitHub, we merge them and make them available in the upcoming version.

    Since there are only handful of active translation contributors (Italian, Dutch, French, Croatian), we prefer not to use translation tools and send the language files to the contributors in advance. Most updated translations make to the current version.

    Please let us know if you’d like to receive the language files in advance and we’ll send them to you as well.

    Best regards,
    Yigit

    in reply to: Difference between a Template and a Custom Element #1491739

    Hi A,

    Yes, it does. Thank you.

    We contacted the WPML Support team as well. We’ll investigate this further and give you an update.

    Best regards,
    Yigit

    in reply to: Difference between a Template and a Custom Element #1491627

    Hi A,

    Thanks for the information!

    I tried reproducing the issue, but I’m not sure if I’m following the final step correctly. Could you please send us a screen recording so we can make sure we follow the steps correctly?

    Best regards,
    Yigit

    Hi,

    I cannot reproduce the issue on my test site. I attached a screen recording to the private content field.

    Please try deactivating all active plugins and check if that fixes the issue.

    If that doesn’t work, please replicate the issue on a staging site and send us a link to your site and temporary admin login credentials so we can investigate further.

    Best regards,
    Yigit

    in reply to: Warning: Undefined array key “trail_end” #1490566

    Hi Rolland,

    For your information, the ob_end_flush() warning is not related to Enfold. It comes from PHP’s output compression settings on the server. Please ask your hosting provider to disable PHP zlib output compression or handle gzip compression at the server level instead.

    Regards,
    Yigit

    in reply to: Warning: Undefined array key “trail_end” #1490463

    Hi Rolland,

    Please update the code snippet to the following:

    
    function av_breadcrumbs_shortcode( $atts ) {
    	return Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '/', 'richsnippet' => true, 'trail_end' => '' ) );
    }
    add_shortcode( 'avf_breadcrumbs_external', 'av_breadcrumbs_shortcode' );
    

    This should fix the warning.

    Cheers!
    Yigit

    in reply to: Before I get a new license… #1490195

    Hey Scott,

    Currently, selecting the Load Only Used Elements loads those elements globally because they are needed when using shortcodes in widgets or the page based footer options. It’s very difficult to implement this without the risk of breaking existing sites or serious limitations.

    We have this in our repo however we cannot provide an ETA for it, unfortunately.

    Please let us know if you have any further questions.

    Best regards,
    Yigit

    in reply to: a11y report #1490192

    Hey Patrick,

    We’ve forwarded your request to our development team. A filter will probably be added in upcoming versions.

    Best regards,
    Yigit

    in reply to: Enfold Complete images Protection (Beta) #1490191

    Hey Lion,

    Thanks for sharing!

    I’ve turned your customization into a plugin and uploaded it to the Enfold Library at https://github.com/KriesiMedia/enfold-library/tree/master/codesnippets%2C%20tricks%2C%20plugins/Enfold/integration%20plugins/3rd%20party%20plugins/Enfold%20Complete%20Image%20Protection.

    Best regards,
    Yigit

    P.S.: Please feel free to delete the file from your server.

    in reply to: a11y report #1490018

    Hi Patrick,

    We’ve just released Enfold 7.1.3. Now you can select the Div tag in Text Block element > Advanced > Accessibility.

    Thanks again for your feedback!

    Regards,
    Yigit

    Hi,

    These notices shouldn’t affect your site’s performance.

    I’ve tried disabling all active plugins using the Health Check & Troubleshooting plugin, and that improved the performance significantly.

    I’ve removed this plugin, but the backend is still running fine. I attached a screenshot in the private content field.

    I think the issue is related to one of your plugins, possibly WP Rocket. Please try deactivating all active plugins one by one to find the culprit.

    Best regards,
    Yigit

    in reply to: WCAG 2.1, Keyboard Access #1488832

    Hi Anja,

    I’m sorry for the delayed response.

    I noted your feature request internally.

    For now, please add the following code to the Quick CSS field in Enfold theme options > General Styling:

    
    .logo:focus-within {
        outline: 2px solid #00FF00;
        outline-offset: 2px;
    }
    

    Please let us know if you have any further questions.

    Best regards,
    Yigit

    Hi,

    A security measure on your website/server might be blocking them. Please temporarily disable all active plugins and check if that fixes the issue.

    If CSS and JS file compression is enabled in the Enfold theme options > Performance, please disable them as well.

    If that doesn’t work, please send us a link to your website, temporary admin login credentials, and a screenshot of the issue so we can investigate further.

    Best regards,
    Yigit

    in reply to: European Accessibility Act (EAA) #1488824

    Hey Michael,

    Enfold is WCAG 2.1 AA compatible. You may need to adjust a few things, like the contrast and text spacing. You can do that in Enfold theme options > General Styling or Advanced Styling. If you are using the Audio Player element, you can add a Text Block element to add audio description.

    For additional settings, you can use the WP Accessibility plugin: https://wordpress.org/plugins/wp-accessibility/.

    I hope this helps!

    Regards,
    Yigit

    in reply to: Cannot access kriesi.at please unblock our IP addresses #1488539

    Hi Thomas,

    I just wanted to let you know that this issue is now resolved.

    Best regards,
    Yigit

    in reply to: Cannot access kriesi.at please unblock our IP addresses #1488533

    Hi,

    Sorry for the inconvenience.

    We are aware of the issue and are actively working with our hosting provider to resolve it.

    Best regards,
    Yigit

    in reply to: Please contribute and translate Enfold #1488497

    Hey,

    Thanks @bigbatt and @comkapi!

    Cheers!
    Yigit

    in reply to: Accessiblity European Accessibility Act (EAA) #1487418

    Hi,

    We’ve tested all Enfold demos with the Siteimprove tool and Lighthouse. The only Level AA error demo sites get is the “Color contrast does not meet minimum requirement”. This can be improved using the styling settings in the Enfold theme options.

    Please let us know if you get any errors on your Enfold sites, and we’ll be happy to advise.

    Best regards,
    Yigit

    in reply to: gallery are “far out”. #1486211

    Hi Andrè,

    Just wanted to let you know that our developers are working on this issue, and it should be fixed in the upcoming update :)

    Best regards,
    Yigit

    in reply to: Style customization #1486193

    Hi,

    Thanks for your patience.

    The styling changes in Enfold are saved correctly, but the server is still showing an old cached version of the dynamic CSS file.

    Please contact your hosting provider and ask them to clear the Nginx cache for this file: /wp-content/uploads/dynamic_avia/enfold.css

    Once it’s cleared, the changes will show up on the site.

    Please keep the server-side caching disabled while you’re developing your site.

    Let us know how it goes!

    Regards,
    Yigit

    in reply to: Dropdown menu and header image not working on iPhone #1484240

    Hey Kat,

    I’ve tested your website on my iPhone, however, I cannot see the issue either. I attached a screen recording in the private content field.

    Regards,
    Yigit

Viewing 30 posts - 1 through 30 (of 82,615 total)