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Hi Patrick,
We’ve just released Enfold 7.1.3. Now you can select the Div tag in Text Block element > Advanced > Accessibility.
Thanks again for your feedback!
Regards,
YigitSeptember 4, 2025 at 12:00 pm in reply to: “Missing dependencies” are causing the website backend to run slowly. #1488932Hi,
These notices shouldn’t affect your site’s performance.
I’ve tried disabling all active plugins using the Health Check & Troubleshooting plugin, and that improved the performance significantly.
I’ve removed this plugin, but the backend is still running fine. I attached a screenshot in the private content field.
I think the issue is related to one of your plugins, possibly WP Rocket. Please try deactivating all active plugins one by one to find the culprit.
Best regards,
YigitHi Anja,
I’m sorry for the delayed response.
I noted your feature request internally.
For now, please add the following code to the Quick CSS field in Enfold theme options > General Styling:
.logo:focus-within { outline: 2px solid #00FF00; outline-offset: 2px; }
Please let us know if you have any further questions.
Best regards,
YigitSeptember 1, 2025 at 5:46 pm in reply to: “Missing dependencies” are causing the website backend to run slowly. #1488828Hi,
A security measure on your website/server might be blocking them. Please temporarily disable all active plugins and check if that fixes the issue.
If CSS and JS file compression is enabled in the Enfold theme options > Performance, please disable them as well.
If that doesn’t work, please send us a link to your website, temporary admin login credentials, and a screenshot of the issue so we can investigate further.
Best regards,
YigitHey Michael,
Enfold is WCAG 2.1 AA compatible. You may need to adjust a few things, like the contrast and text spacing. You can do that in Enfold theme options > General Styling or Advanced Styling. If you are using the Audio Player element, you can add a Text Block element to add audio description.
For additional settings, you can use the WP Accessibility plugin: https://wordpress.org/plugins/wp-accessibility/.
I hope this helps!
Regards,
YigitAugust 26, 2025 at 2:28 pm in reply to: Cannot access kriesi.at please unblock our IP addresses #1488539Hi Thomas,
I just wanted to let you know that this issue is now resolved.
Best regards,
YigitAugust 26, 2025 at 10:03 am in reply to: Cannot access kriesi.at please unblock our IP addresses #1488533Hi,
Sorry for the inconvenience.
We are aware of the issue and are actively working with our hosting provider to resolve it.
Best regards,
YigitHi,
We’ve tested all Enfold demos with the Siteimprove tool and Lighthouse. The only Level AA error demo sites get is the “Color contrast does not meet minimum requirement”. This can be improved using the styling settings in the Enfold theme options.
Please let us know if you get any errors on your Enfold sites, and we’ll be happy to advise.
Best regards,
YigitHi Andrè,
Just wanted to let you know that our developers are working on this issue, and it should be fixed in the upcoming update :)
Best regards,
YigitHi,
Thanks for your patience.
The styling changes in Enfold are saved correctly, but the server is still showing an old cached version of the dynamic CSS file.
Please contact your hosting provider and ask them to clear the Nginx cache for this file: /wp-content/uploads/dynamic_avia/enfold.css
Once it’s cleared, the changes will show up on the site.
Please keep the server-side caching disabled while you’re developing your site.
Let us know how it goes!
Regards,
YigitHey Kat,
I’ve tested your website on my iPhone, however, I cannot see the issue either. I attached a screen recording in the private content field.
Regards,
YigitHi,
A quick update: a code snippet was causing this issue. We fixed it, and now searching “copyright” should work as expected.
Thanks for letting us know!
Regards,
YigitHi,
I checked your website on Chrome Version 135.0.7049.95, but I can see all four social icons in the Header on screens wider than 479px ( https://imgur.com/a/XltH9Nr ).
Please clear your browser cache and check if that fixes the issue.
Best regards,
YigitApril 1, 2025 at 3:04 pm in reply to: Subject: Potential Collaboration Opportunity with PluginHive #1480583Hey Yuktha,
In the past we’ve collaborated to make your WooCommerce Bookings And Appointments plugin compatible with Enfold.
Please let us know what you have in mind so can discuss further.
Please feel free to set your reply to private or send me an email. I attached my email in the private content field.
Regards,
YigitHi Elisabeth,
Thanks for your patience.
We’ve forwarded your refund request internally. Please note that only our founder can see and process refunds. Therefore, we’re not able to give you updates.
If your refund request is not processed after a week, please feel free to open a dispute on Envato.
Best regards,
YigitHi Tim,
This sounds like a server-related issue. Sometimes security measurements on your server or security plugins may delete images, plugins, or themes if they are flagged as suspicious. You can check the security logs to see if that’s the case.
Please also make sure that there’s enough disk space on your server.
In the meantime, I followed the steps and added an image inside the Text Block element on a page on my live testing site. I’ll keep an eye to see if the issue will occur on my website as well.
Edit: Could you please check if you’re having the same issue when adding an inline image using Gutenberg?
Best regards,
Yigit-
This reply was modified 7 months, 4 weeks ago by
Yigit.
Hey,
I think the issue is related to the security measurements you have on your server. The updated X and Instagram icons are missing in the Icon element as well.
WordFence doesn’t allow me to reinstall Enfold even though WordFence is deactivated in WordPress. Could you please disable the security measurements you have on your server for the staging site if possible? If it’s not possible for the staging site, please disable it on your server temporarily, reinstall Enfold on the staging site, and check if that fixes the issue.
Regards,
YigitHey,
I tried disabling your active plugins using the Health Check & Troubleshooting plugin ( https://wordpress.org/plugins/health-check/ ) and I noticed that when I do that, the theme switches to a default theme. Are you using a plugin to set Enfold as your active theme?
Also, I noticed that the data for the data-av_icon attribute is missing only for the Instagram and YouTube icons. I think this could be plugin-related as well.
Please replicate the issue on a staging site and send us a link to your site and admin login credentials so we can investigate the issue further.
You can use the All-in-One WP Migration and Backup plugin ( https://wordpress.org/plugins/all-in-one-wp-migration/ ) to copy your site to a staging site.Regards,
YigitHi,
Thanks for the report. We’ve addressed the issue.
Please clear your browser’s cache and try again.
Regards,
YigitHi @bigbatt,
Thank you! We’ll add the Italian language files to the core in the upcoming version as well.
Cheers!
YigitHi,
Please use your Purchase Code ( http://kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg ) to register for our support forum.
You can find your Purchase Code on the Support tab of Enfold’s ThemeForest page as well: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990/support.
Regards,
YigitHey,
This exact solution will be included in the upcoming version so you can apply it to the parent theme for now.
You can find this noted in the Upcoming Fixes thread: https://kriesi.at/support/topic/enfold-upcoming-fixes/
Regards,
YigitHi Vera,
Thanks for the information.
I changed the code to the following one and that worked
.av-masonry-entry-content { font-size: 19px; font-family: 'Chambersitalic'; font-style: italic; }
Please clear your browser’s cache and review your website.
Best regards,
YigitHi Vera,
Please send us a link to your site and temporary admin logis so we can better advise.
Regards,
YigitHi,
Instead of using the italic font, please try setting it to italic in theme options or using custom CSS as follows:
.av-masonry-entry-content { font-size: 19px; font-style: italic; }
Best regards,
YigitHey,
Currently, there isn’t a filter for this. I’ll submit this as a feature request.
For now, please go to the enfold/config-woocommerce/ folder, open the config.php file, and find the following line:
$output .= "<{$desc_tag} class='av-banner-description'>{$description}</{$desc_tag}>";
and change it to the following:
$output .= "<{$desc_tag} class='av-banner-description'>" . do_shortcode($description) . "</{$desc_tag}>";
Best regards,
YigitHi,
Cookie bar buttons and the popup use the language of your WordPress installation. The translation is missing for the “When refusing all cookies this site might not be able to work as expected.” in German language files so it uses the default English text.
To update the text, please go to the Enfold theme options > Privacy and Cookies > Cookie Handling, scroll down, enable the Show Advanced Options option, and change the text in the Refuse Cookie Warning area ( https://imgur.com/a/YcmOlMr ).
Regards,
Yigit-
This reply was modified 10 months, 3 weeks ago by
Yigit.
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This reply was modified 7 months, 4 weeks ago by
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