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Viewing 17 posts - 1 through 17 (of 17 total)

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June 3, 2019 at 6:09 am in reply to: "Page update failed" #1106574

YCreative
Participant

Thanks very much for your help Mike.
Everything seem to work now.

Much appreciated!
Y

June 2, 2019 at 2:14 pm in reply to: "Page update failed" #1106357

YCreative
Participant

Thanks for your reply. Have done what you suggested but nothing changed.

Yvonne

April 30, 2018 at 2:17 pm in reply to: Error message in shop #949082

YCreative
Participant

HI Victoria.
here is the reply we’ve gotten from the developer…if it helps.
“Its a layout builder problem.the layout builder is not matching woocommerce variable product ofcourse there has option take content.. first open your product example:https://www.saltwatertribe.com.au/product/manta-ray-window/ then copy your product information.then go to edit product and click default layout + paste information.thats enough”

Please advise when the issue has been fixed by your developer :)

Thanks

April 28, 2018 at 11:22 pm in reply to: Error message in shop #948476

YCreative
Participant

OK, so have gone external to get some assistance with this issue and have been advised that the issue is the Avia Layout Builder: it is not supporting variable products. There is even a warning that says it will not work will all woocommerce extensions. It was working fine and then stopped all of a sudden. WHo is best placed to help with this?

April 16, 2018 at 5:05 am in reply to: Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) #942413

YCreative
Participant

Hi Victoria.
Above solutions didn’t work for me. Ended up installing a different Insta Plugin.not ideal as I would like to keep the widgets.
Hopefully this will be fixed in future updates.

Thanks

April 10, 2018 at 2:27 am in reply to: Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) #939531

YCreative
Participant

I have the same problem. but the above is not working for us.
Insta widget on homepage.
http://www.saltwatertribe.com.au

April 3, 2018 at 7:23 am in reply to: Error message in shop #936342

YCreative
Participant

Hi Basilis.
I’ve checked and we are running the latest version and all Plugins are updated also.

March 21, 2018 at 10:53 am in reply to: Error message in shop #930475

YCreative
Participant

Hi,

Have you had any luck with trying to fix the issue with our website?

We would really appreciate help with this as soon as possible.

Thanks

March 20, 2018 at 10:01 am in reply to: Error message in shop #929637
YCreative
Participant
Thanks, much appreciated.
- This reply was modified 6 years, 9 months ago by YCreative.
March 20, 2018 at 9:11 am in reply to: Error message in shop #929587

YCreative
Participant

This seems to be an error in products that are variable.

March 20, 2018 at 2:30 am in reply to: Horizontal Gallery – mobile viewing issues #929462

YCreative
Participant

If you resize or look on mobile the image does not view as a whole, it cuts in half and you can’t read/see the full image. I’m not sure how else I can explain it.
Screenshot here: http://www.y-creative.com/wp-content/uploads/2018/03/screenshot.png

March 19, 2018 at 12:47 am in reply to: Horizontal Gallery – mobile viewing issues #928828

YCreative
Participant

Replied in private message

Thank you

March 9, 2018 at 7:18 am in reply to: Major issues after update 4.2.6 #924291

YCreative
Participant

Hi Mike.
Champion! Thanks very much for your help. it has solved it and works fine again.

Yvonne

March 8, 2018 at 4:39 pm in reply to: Major issues after update 4.2.6 #923940

YCreative
Participant

Ftp details in private chat as requested.

March 7, 2018 at 4:50 am in reply to: Major error on Update #922720

YCreative
Participant

Hi we experienced the same issues in our shop. some pages are fine lots of others don’t work anymore and we get this message:
“Gateway Timeout.
The gateway did not receive a timely response from the upstream server or application.”

and on other occasions we get this:

“500 Internal Server Error. If you are the webmaster of this site please log in to Cpanel and check the Error logs…..”

Can anyone help. Please???

Thanks

March 7, 2018 at 4:49 am in reply to: Blank site after updating to 4.2.5 #922719

YCreative
Participant

Hi we experienced the same issues in our shop. some pages are fine lots of others don’t work anymore and we get this message:
“Gateway Timeout.
The gateway did not receive a timely response from the upstream server or application.”

and on other occasions we get this:

“500 Internal Server Error. If you are the webmaster of this site please log in to Cpanel and check the Error logs…..”

Can anyone help. Please???

Thanks

June 8, 2017 at 12:31 am in reply to: Warning: Missing argument 4 for avia_woocommerce_gallery_thumbnail_description() #805395
YCreative
Participant
Hi I’m having the same issue. have the latest version installed too, but didn’t solve it.
I’ve attached admin logins in private chat.
cheers.
Yvonne
- This reply was modified 7 years, 6 months ago by YCreative. Reason: Problem solved today - possible due to todays new wp and woo commerce updates!?
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Viewing 17 posts - 1 through 17 (of 17 total)