Viewing 12 posts - 1 through 12 (of 12 total)
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  • #929468

    Hi. We have another Warning message coming up in selected shop pages like this one (see link):

    https://www.saltwatertribe.com.au/product/ (Purchase code hidden if logged out) -organic-tee/

    Warning: array_keys() experts parameter 1 to be array, null given in….

    Help would be appreciated

    #929587

    This seems to be an error in products that are variable.

    #929619

    Hi YCreative,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #929637

    Thanks, much appreciated.

    • This reply was modified 1 year, 5 months ago by  YCreative.
    #930475

    Hi,

    Have you had any luck with trying to fix the issue with our website?

    We would really appreciate help with this as soon as possible.

    Thanks

    #930846

    Hi,

    You need to update on latest version of Enfold.
    That should solve all the issues.

    Best regards,
    Basilis

    #936342

    Hi Basilis.
    I’ve checked and we are running the latest version and all Plugins are updated also.

    #936714

    Hi,

    The issue seems to be coming from WooCommerce and not our theme.
    I am not sure that it is the latest version, there is something wrong on the template file

    Best regards,
    Basilis

    #948476

    OK, so have gone external to get some assistance with this issue and have been advised that the issue is the Avia Layout Builder: it is not supporting variable products. There is even a warning that says it will not work will all woocommerce extensions. It was working fine and then stopped all of a sudden. WHo is best placed to help with this?

    #949044

    Hi YCreative,

    We have an open issue with variable products now and our developers are working on it. Please be patient and maybe not use variable products for now, if you can.

    Best regards,
    Victoria

    #949082

    HI Victoria.
    here is the reply we’ve gotten from the developer…if it helps.
    “Its a layout builder problem.the layout builder is not matching woocommerce variable product ofcourse there has option take content.. first open your product example:https://www.saltwatertribe.com.au/product/manta-ray-window/ then copy your product information.then go to edit product and click default layout + paste information.thats enough”

    Please advise when the issue has been fixed by your developer :)

    Thanks

    #950444

    Hi YCreative,

    We don’t have an ETA for this issue at this point, unfortunately. If you can, use the directions given to you by that other developer.

    Best regards,
    Victoria

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