Viewing 30 posts - 91 through 120 (of 125 total)
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  • #939303
    This reply has been marked as private.

    Please help my, Why does Instagram Widget not work anymore!
    Can you explain in German, step by step please!
    Or can you just give me an easy order how to fix it! I don#t understand the conversationabove.



    Please create a different ticket with your details so we can login and check further.

    Thank you very much

    Best regards,


    I have the same problem. but the above is not working for us.
    Insta widget on homepage.


    Hi YCreative,

    Please try removing the widget completely and recreating it.

    If you need further assistance please let us know.
    Best regards,



    Please could you email me the file to fix this problem ( I can’t access dropbox at the moment.

    Email below.

    Many thanks!


    Hi Victoria.
    Above solutions didn’t work for me. Ended up installing a different Insta Plugin.not ideal as I would like to keep the widgets.
    Hopefully this will be fixed in future updates.




    It will be.

    Thank you for your understanding and for your patience.

    Best regards,



    Mystical, has the same problem, but it does not help to replace the file, instagram feed will only be shown when I’m logged in to wordpress admin.

    If you’ve had the problem, please check if it’s only me that can see instagram on the page when I’m logged in to admin. ? – When I log out the feed only show,’Instagram has returned invalid data. ‘

    Regards Pete



    @2funky please make sure to flush the cache. If that does not help, please start a new thread under Enfold sub forum and attach temporary admin logins in private content field so we can check it

    Best regards,


    Site is broken putting the new file. Cannot access anything.

    Edit: Updated theme and everything works fine now.

    • This reply was modified 1 year, 7 months ago by  noemon.

    Hi, can you please let me know when the Instagram Widget will be fixed. It’s not worked for quite a few months and I don’t feel confident changing the link as mentioned in this thread (I cant figure out what to change and enfold tells me I shouldn’t be changing the code in the Editor). I don’t want to make a mistake and end up ruining my site. I chose Enfold for the fact its a template so I didn’t have to pay a web designer but I feel I’m going to have to pay someone to get Instagram on my page.


    Ellen, I would suggest you just install the plugin called “Instagram Feed” by Smash Balloon… it works great and is free.

    Very easy to set up.



    the fix will be included in which update? i’m still awaiting the fix within the update! running the latest enfold 4.4.1


    Hi sbrenca,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,

    This reply has been marked as private.

    Hi sbrenca,

    Have you tried Instagram plugin?

    Best regards,


    Hi Victoria

    I gave you temp admin access to my page. Did you change anything? Plugin is still not working. It’s embedded in the side blog area

    best regards,


    Hi simon,

    I just checked for the errors. What do you mean plugin is not working? Do you mean widget?

    Best regards,


    Yes, sry. The widget ‘enfold instagram’ on the sidebar blog is still not working since a couple of months.
    Error: Errors found: Instagram did not return a 200.

    kind regards, simon


    Hi simon, It seems to be working now. Please check.

    Best regards,


    Hi Victoria
    thank you for your support. The pics displayed now, aren’t from my insta channel (my insta channel:
    the widget is set to ‘sbagility’, but the pics are from another (which i don’t know)


    Hi simon,

    I asked my colleagues to have a look. That’s really weird.

    Best regards,


    Thanks… I removed and readded the enfold Instagram widget.
    Now getting this error:

    Errors found:
    You need to specify an instgram username.

    A fix is appreciated.

    regards, simon


    I have the exactly same problem, I’m running the 4.4.1 version and my widget Enfold Instagram doesn’t work since a couple of month now…
    I have to found a solution and not let the website like this…
    Here, is the message on my website :
    “Instagram / Only visisble for Admins: You need to specify an instgram username. No images available at the moment”

    Please, can you give a solution to fix that ?
    Thank you very much,




    Can you please create a ticket for you only please?

    Best regards,


    This widget is a nightmare, it hasn’t been working for months, I tried to change the file as here suggested, but still not working and now I keep getting an error that I need to insert my instagram username, but it is already there! :/
    And sometimes I get “Instagram did not return a 200”
    What can I do?

    • This reply was modified 1 year, 6 months ago by  alice_c_r.


    Sorry for the problems but this is a rather weired thing.


    – I’ve been checking your username on my local dev server and on a ‘live’ testserver and the widget works fine for me.
    – If I’m using our instagram user account on your site it works fine (you can check yourself with the account name in private content).

    To figure out what’s going on behind I would need a (staging) site where this error occurs and where I can get FTP access, an admin account and the allowance to temporarily modify files and frontend output for testing.

    Please open a new thread so you can safely add your credentials in private content so only you and moderators have access to it.

    Best regards,



    My Instagram widget is not working either. I get this error message when replacing the file suggested:

    Uncaught Error: Call to undefined function avia_get_theme_version() in wp-content/themes/enfold/framework/php/class-framework-widgets.php:135
    Stack trace:
    #0 wp-includes/class-wp-hook.php(286): avia_fb_likebox->handler_wp_register_scripts(”)
    #1 wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #2 wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #3 wp-settings.php(450): do_action(‘init’)
    #4 wp-config.php(101): require_once(‘/home/froni69/d…’)
    #5 wp-load.php(37): require_once(‘/home/froni69/d…’)
    #6 /home/froni69/domains/

    I am running the latest theme version.

    UPDATE: I realised that I’m not running the latest theme version. I treid updating it, but it also gives errors. I will try fixing that first.

    • This reply was modified 1 year, 4 months ago by  JantienM.

    I have tried it to replace the framwork.php and now i have a fatal error. :-( whats next??!

Viewing 30 posts - 91 through 120 (of 125 total)

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