Forum Replies Created
-
AuthorPosts
-
Hi,
Glad you found a workaround!
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayJuly 3, 2018 at 1:56 am in reply to: img src removed each time I switch from visual to text editor #980343Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
VinayHi,
Glad the header works, I’m suspecting the issue was caused by the child theme.
Instead of using a plugin to create a child theme we recommend using the child theme provided by Kriesi. https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme
Go to WordPress > Appearance > Themes and try switching between the themes to make sure the themes are correctly installed by the plugin.
To align the contents of the color section please check the below link
Best regards,
VinayJuly 3, 2018 at 1:46 am in reply to: Having the header logo showing on top of secondary menu above #980337Hi,
I’m sorry but I did not notice a secondary menu on your site. Was there any custom code added to make changes to the secondary menu ?
Best regards,
VinayHi,
There is a missing stylesheet error. Please try and re-upload the main theme and child theme using an FTP client this ensures that the old files are completely removed and a fresh copy of the files are uploaded.
Try and replace the child theme files and check for the header transparency issue. If the issue does not persist, do not upload the main theme files.
Best regards,
Vinay-
This reply was modified 7 years ago by
Vinay.
Hi,
Thank you for the clarification, the screenshots posted are of the default theme layout.
Would you like to change the layout and stack the header elements like the below screenshot?
Then try adding the below CSS to your website:
/* Stack on mobile */ @media only screen and (max-width: 767px) { .responsive #top #wrap_all .main_menu { position: relative; }}
If you still have any issue please upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)
https://snag.gy/
https://ctrlv.cz/en/
https://imgur.comBest regards,
VinayHi,
Please adjust the top padding to remove the white background :)
.html_header_top.html_header_sticky #top.home #wrap_all #main { padding-top: 55px!important; }
Note this code affects only the home pages.
Best regards,
VinayHey ermington,
Thank you for letting us know it’s working for you!
Please open a new ticket if you have any issue.
Thank you for using Enfold.
Best regards,
VinayJuly 2, 2018 at 1:17 am in reply to: Image logo with subtext – on mobile and tablett displays over burger #979922Hi,
To make the code work with fixed header please define the header, logo and widget height in pixels. Then the top padding for the “#main” container in the CSS code. You may need a little more adjustments depending on the header layout.
/*-------------------------------- Fixed header in mobile ----------------------------------*/ @media only screen and (max-width:767px) { /* fixed header */ .responsive #top #header { position: fixed!important; } /* Top padding to move the page content */ /* Transparent header */ .html_header_transparency #top #main, /* No transpatancy header */ #top #main { padding-top: 166px !important; } /* Define a height value for header elements */ .responsive #top #header #header_meta { height: 50px; } .responsive #top #header #header_main .inner-container .logo { height: 200px; } .responsive #top #header #header_main .inner-container .widget { height: 150px; } #top #header #header_main .container.av-logo-container .inner-container { height: 150px; } }
Thank you for the kind words, please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
VinayHi,
I was trying to check your homepage but WordPress said someone else was working on it. So I created a new test page for you (Link in private content). Please check the font size settings and the custom ID options in color section working. You can also use a whitespace element and set a negative margin as I did in the example to reduce the space between the logo and the text below.
Hope this helps :)
Best regards,
VinayHi,
Thank you for getting back to us. I have tested the code on your site and it should work. You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VinayHi,
I checked your homepage and could not find any possible settings in the theme that can cause this issue. It may be due to other reasons like a corrupt script or a plugin conflict.
To find which plugin is causing the conflict please follow these steps:
1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
VinayHey Chris,
You can try the post category ID’s Or try the WordPress menu plugin Zen Menu Logic.
Best regards,
VinayHi,
Thank you for getting back to us with the test results. Please select “Delete old CSS and JS files?” on the Enfold > Performance > at the bottom.
If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
If you still have any issue please post the login credentials in private so we can take a closer look.
Best regards,
VinayHey Susanne,
Thank you for writing to us, Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey jb84,
The free quota provided by Google should suffice a small business requirement.
If yous till like to check out other alternatives there have been many discussions on the internet. Please Google “Google maps alternatives“.
Best regards,
VinayJune 30, 2018 at 4:29 am in reply to: img src removed each time I switch from visual to text editor #979518Hey vivelia,
Sorry, this issue is bothering you. Does this happen on saved pages? Please let us know the exacts steps and settings so we can try to reproduce this issue.
Best regards,
VinayHey williamslyd,
Thank you for reaching out to us, I created a test page and the maps work fine. Please check the link in the private content area.
Did you add the address correctly and click on the fetch co-ordinates button?
I think the last step was missed I have added the maps to your page please check it out.
Best regards,
VinayHi,
Which font are you trying to add?
Is it hosted on google fonts if not please provide the link where we can see the font type and format.Please check the below links for supported font formats and other possible ways you can add the font to your site.
Best regards,
VinayHi,
I checked the functions.php file on your site but couldn’t locate the code where you have added. You are not using a child theme which means that the changes you are making now will be lost when you update the main theme.
1. Please install a child theme https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme
2. Remove the previous code snippets related to this issue.Let us know and we will add the necessary code to your site.
Best regards,
VinayHey xuamox,
To switch to a burger menu at a specific viewport please check the documentation.
Unfortunately, there is no easy way to automate the menu items to switch to a burger menu at the moment and it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VinayJune 30, 2018 at 3:21 am in reply to: Image logo with subtext – on mobile and tablett displays over burger #979505Hi,
Glad you like the change.
1. Enabling CSS and JS merging loads the CSS/JS files which are cached. When you make changes to CSS/JS files, most of the time changes will not reflect until the cache expires. Hence it is recommended to disable during the development and enable it later to improve the site speed.
2. Add your custom CSS to the child theme styles.css file. The changes will not be overwritten when the main theme is updated. Yes, that’s correct, we have used CSS to overwrite the header settings. It’s ok you can leave the header settings as it is.
The additional CSS which you are not using now might be useful in the future it is lightweight as well you can simply comment it out. I left it there because it is really lightweight and the extra code makes it super easy if you need any future modifications.
3. By default, the search icon is disabled in mobile. I have added the below CSS to enable it.
/* Display in mobile */ @media only screen and (max-width: 1000px) { #top #header .av-main-nav>li#menu-item-search { display: inline-block!important; }}
4. Don’t worry you haven’t missed out on any code, to add the custom styles to the menu items like color, hover effects please check our documentation.
Please bookmark the documentation, we constantly add new topics and update the code snippets here.
Best regards,
VinayHi Spapax,
That’s correct, there is no easy way to align a relative and absolute positioned elements so I made both of them absolute positioned :)
Glad it worked for you :) Let us know if we can go ahead and close this ticket.
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHi,
Thank you for writing back to us.
You can change the header style to “Minimal – no border” from Enfold > Header > Header Style
If that does not work Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - Header Border */ #top .av_header_transparency #header_meta { border-bottom: none!important; } /* End CSS */
Best regards,
VinayHi,
Another approach would be to add the icon box elements inside the columns and adjust the style as required.
Please check https://kriesi.at/documentation/enfold/icon-box/#equal-height-icon-box
If you like the pop out icons please use a negative top margin value for the icon box elements.
Hope this helps :)
Best regards,
VinayHey ajgwnyc,
I have enabled the debug mode and recreated the homepage and it works fine.
Was there any custom code or plugin added to the site? before the issue started?
Please set the test page as your homepage and let us know if that works for you :)
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ #top .container.caption_container { max-width: 100%!important; } /* End CSS */
Best regards,
VinayHi,
To align the color section content please check https://kriesi.at/documentation/enfold/color-section/#content-alignment
Please check the screen options to change the font size in mobile view.
Lastly, don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHi,
Glad you got it sorted!
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
Vinay -
AuthorPosts