Hi,

There could be a conflict with some script so the background image is applied elsewhere. Please check for plugin conflict by deactivating all plugins and refresh the page to see if issue persist if not you have to re-install the theme.

I have added the below CSS as a workaround :)

/* Footer background */
#footer:before {
	content:'';
	position: absolute;
	height:140px;
	top:-140px;
	left: 0;
	right: 0;
	background: url(https://www.madebyyou-dresden.de/wordpress/wp-content/uploads/2018/08/siluette.png) no-repeat 50% 100%;   
}

Best regards,
Vinay

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Vinay

Hi,

@Adriano Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Vinay

Hey kilimats,

Yes, you can link tabs to another tab section on the same page.

Please check https://kriesi.at/documentation/enfold/tabs/#anchor-links-for-tabs The same applies to tab sections as well :)

Best regards,
Vinay

Hi,

I created a test page and the maps work. But I’m not sure why the options to enter the city and save is not working. As a workaround please enter the lat and long info manually.

Best regards,
Vinay

Hi,

Using an icon shortcode in a text widget should work without any issue. Please make sure the shortcode is pasted in text view of the editor.

If you still have any issue please post the WordPress login details in private content area so we can take a closer look at it.

Best regards,
Vinay

Hi,

To add the CSS to paragraph text please use the p tag.

#top p {
font-variant-ligatures: none !important;
}

Best regards,
Vinay

Hey Mattia992,

Thank you for reaching out to us.

It does not matter if the main theme is active or the child theme. Please go ahead and activate your theme using your ThemeForest API key.

For more information please check https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/

Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Thank you for sharing the details and elaborating the issue. I checked the link and the issue does persist. For testing purpose do we have the permission to deactivate all active plugins?

If you like to find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Please replace the above code with the below code. If you still have any issue please post the WordPress login in private so we can take a closer look :)

#socket .container {
    display: flex;
    justify-content: center;
}

NOTE: You must clear the cache to view changes.

Best regards,
Vinay

Hi,

Thank you we will update for the mobile screen soon :)

Best regards,
Vinay

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Vinay

Hi,

I see the testimonials appear in the sidebar but I could not make out if it was random or not? Please let us know if the above code worked for you or you need any further assistance.

Best regards,
Vinay

Hey t73z,

1. Create a widget area from WP Dashboard > Appearance > Widget and call it “Sidebar menu”.
2. Open your help page and add 2 columns one for the sidebar area and another for the page content.
3. Add a “Widget Area” element to the sidebar column and select the widget “Sidebar menu”.

Best regards,
Vinay