Hi,

Thank you for sharing the credentials.

1. I checked your site and noticed you have the same class name added to both the tab and tab content area. Maybe it is causing an issue with the script.

2. Is the [mainfinal] a custom shortcode or is it from a plugin?

Would you be ok to try an alternate solution? It works exactly the same way but using a color section instead of the tabs.

Instead of using a tab you can add the tab content inside of a color section and display the section on which users click.

Best regards,
Vinay

Hey Joe,

Sorry for the delay and I checked your site for the issue you mentioned.

On the vision page, the banner image scales well because it is a slider.

On the other pages it appears you are using the image as a color section background image with a fixed height hence the background image is not scaling.

Please add a slider instead of the color section and it should appear fine on the mobile device :)

Best regards,
Vinay

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Thank you for sharing the links.

I checked the pages on my windowns maching using Chrome and IE browsers. But could not notice any unusual gap issue you mentioned. Please check the screenshot attached.

If you still have any issue please try to clear the cache and if that does not help. Let us know more information about the device and browser you are facing this issue on and upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)

https://snag.gy/
https://ctrlv.cz/en/
https://imgur.com

Best regards,
Vinay

Hi,

We look forward to seeing it and good luck with the extensions!

Whenever you have a question please feel free to open a new ticket :)

Best regards,
Vinay

Hey info224,

Thank you for writing to us.

Please replace the entire code with the code provided in the documentation.

It should work for you well :)

If you have an issue viewing the changes please make sure to clear the cache.

Best regards,
Vinay

Hi,

I have checked the issue as reported on tab section link 2

Let me rephrase the issue so we both are on the same page here

1. On the project page https://terrazasdelatlantico.com/project
2. When a user clicks on the “see details” button for the Lot-A section (as shown in the below screenshot) the page does not scroll to https://terrazasdelatlantico.com/project/#lot-a correct?

I need to take a closer look at the backend, please post the admin credentials in private content area.

Best regards,
Vinay

• This reply was modified 6 years, 7 months ago by Vinay.

Hey CloudChoice,

Please use the below filter to set the default header style for new pages.

If you have already published many pages, use the CSS in the below link to hide the header site-wide.

Best regards,
Vinay

Hi,

In the color section background options please select the options as seen in the below screenshot.

Best regards,
Vinay

Hi,

Please adjust the values int he below code to suit your design.

.main_menu {
    position:absolute;
    right: -50px !important;
}

#menu-item-shop a {
    position: absolute;
    right  : 60px;
}

Best regards,
Vinay

Hi,

Sorry for the delay, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use wordpress@kriesi.at ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Vinay

Hi,

The custom code is conflicting with some js on your site. Please remove the code to resolve the issue.

Best regards,
Vinay

Hey mleite1,

I do not see the space you mentioned. Did you manage to get rid of it?

Let us know if you need any help.

Best regards,
Vinay

Hi,

You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

You can also try the CSS in the below link

If you still have an issue please open a new ticket and share the link to your site.

Best regards,
Vinay

Hey Charlotte,

Thank you for writing to us. Please refer to the below link

https://www.wpbeginner.com/beginners-guide/how-to-properly-rename-categories-in-wordpress/

Best regards,
Vinay