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Viewing 30 posts - 9,901 through 9,930 (of 10,428 total)
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  • in reply to: Removing extra space on Accordion content #573801

    Hi!

    There are several 100’s of plugins out there and most of them should work without any issue but we cannot recommend a plugin that works with your site as each site is setup up with different plugins and different settings.

    You have to try it to know if it will work on your site https://wordpress.org/plugins/

    or google ” fixed sidebar site:kriesi.at ” to see how some of the enfold users have achieved a fixed sidebar.

    If the solution did not work for you please open a new ticket for new issue so we can avoid multiple issues getting mixed in one ticket

    Regards,
    Vinay

    in reply to: problem row alignament into content block "flap" #573795

    Hi!

    Sorry but it’s not clear as to which spare you are referring too ? it all looks the same… please use a extension like http://screenshot.co/ or online service to capture and draw a red line so we know what you are talking about.

    Are you talking about the page in the private content ?

    Cheers!
    Vinay

    • This reply was modified 8 years, 9 months ago by Vinay.
    in reply to: set margin of ruler #573790

    Hi!

    Please share the link to your site so we can inspect the element and provide you the css code. please create admin access for us to login and permission to add css to resolve the issue.

    Cheers!
    Vinay

    in reply to: Changing column colours in pricing table #573784

    Hi!

    It’s not clear what you exactly what to do. But as i understand you need to change the background color to a different color for each pricing table correct?

    please try this CSS below

    
    .pricing-table > li:nth-child(2) {
        background:gold!important;
    }
    

    If this is not something you are trying please create a mockup and share the screenshot with us upload the image to imgur.com

    Best regards,
    Vinay

    in reply to: rulers #573777

    Hi!

    Please use the below short code for the separator

    
    [av_hr class='short' height='50' shadow='no-shadow' position='center' custom_border='av-border-thin' custom_width='50px' custom_border_color='' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='yes' custom_icon_color='' icon='ue808' font='entypo-fontello']
    

    I’m unable to see your website please create admin access and share the info in private content so we can login and take a look. also provide us a screenshot of the other issues so we can help you better.

    Best regards,
    Vinay

    in reply to: ALT Tag not working #573767

    Hi!

    We added a new logo image with the new alt tag but that did not make any difference. Please use this plugin for SEO friendly images

    https://wordpress.org/plugins/seo-image/

    Also check private content if you like to know the issue in more details.

    Regards,
    Vinay

    in reply to: problems with woocommerce cart and checkout #573745

    Hey!

    It happens if you re-install woocommerce please check the below link for steps to resolve this.

    https://wordpress.org/support/topic/url-changed-after-installing-the-woo-commerce

    Best regards,
    Vinay

    in reply to: widget area goes over content #573744

    Hey!

    The only option to get rid of things running into each other was to hide the sidebar widgets in tablets. There is more room to display the widgets in devices that are larger than tablets.

    please see the /* hide in tablets */ code in quick css.

    Regards,
    Vinay

    in reply to: Padding between top tab titles #573715

    Hey!

    To align the tab icons in equal space please add the below code to the Quick CSS

    
    .contact-tabs .tab_titles {
        display: flex;
        justify-content: space-between;
    }
    

    If you still have issues please create admin access and share it in private content

    Regards,
    Vinay

    Hi!

    We are unable to login to your site with the login credentials you have provided pelase check the private message and send use working credentials so we can help you better.

    Best regards,
    Vinay

    in reply to: Extra Portfolio Thumbs #573698

    Hi!

    As I understand the case study should not show in portfolio grid correct ?
    example: this http://maxi.daledev.co/portfolio-item/case-study-5/ should not show up in portfolio grid right?

    This item case study 5 is showing in portfolio grid because it is added to the portfolio category
    If you remove it from portfolio category it wont show in portfolio grid.

    Best regards,
    Vinay

    in reply to: Video to play from an icon #573692

    Hi!

    Please check private content. As i understand I think you want to make the before scroll header same as the after scroll? is that correct? Please clarify i will help you do this.

    To remove border Enfold > General Styling > main Content > Borders ( clear the color value) it’s done now.

    Regards,
    Vinay

    in reply to: Portfolio categories not appearing while checked #573684

    Hi!

    your login url is yoursite.com/wp-admin the other one you provided is not work.

    Anyways your site has a pagination bug and your theme is not updated for which some files need to be patched over FTP before that please update your theme to the latest version via FTP as your theme update is not currently working.

    Please follow these steps provided in this video http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/

    Disable all the plugins before you update the theme.
    Use a plugin like duplicator to back up your site.

    Once your theme is updated it should work fine then activate the plugins one by one.

    If you still have any issue please follow the instructions provided here
    https://kriesi.at/support/topic/pagination-not-working-after-wordpress-4-4-1-and-enfold-3-4-7/#post-565212

    Cheers!
    Vinay

    in reply to: EasySlider doesn't work at IE9 #573660

    Hey!

    The above link is giving a 404 error. Like i mentioned the actual IE renders the page in a different way from the simulators in IE. You can try to educate your client that only 2% or less use IE 9 and if you want to make things work for IE9 we lose a lot of function that work in modern browsers. It’s just the way IE9 works and like Basilis said even Microsoft has giving up on IE9 :)

    If your client still insist on a slider to work in IE 9 please try a different slider option in enfold like a easy slide ot a simple slider plugin in the wordpress directory https://wordpress.org/plugins/ that would work in IE9 and replace the current one.

    Cheers!
    Vinay

    in reply to: Menu top left, social icons top right, logo below middle? #573655

    Hey!

    Please create a wordpress admin access for us and add it in private content so we can login and take a look at it with permission to add css in backend.

    Cheers!
    Vinay

    in reply to: Video to play from an icon #573653

    Hey!

    Please check private content.

    Regards,
    Vinay

    in reply to: Menu top left, social icons top right, logo below middle? #573244

    Hi!

    Please add the below CSS code it will move the logo to the left and make more room for the menu button running into logo in smaller screens

    
    /* Move logo to right in tablet and small screens*/
    
    @media only screen and (max-width: 768px) {
    
        .html_header_top #top .av_logo_right .logo {
         transform: none!important; 
    
    }
     
    }
    

    Cheers!
    Vinay

    in reply to: EasySlider doesn't work at IE9 #573218

    Hey!

    We checked your site and found that the layer Slider you are using is not working however the Layer Slider that came with the demo import works with the same IE Emulation settings. Emulations do not always render the pages exactly like the browsers so we cannot fully depend on the emulations.

    Please setup a test page and Check with the default slider that came with the demo import and modify it to suit your needs. Some settings used in the new slider might be affecting the way the page get’s rendered in IE 9 browser.

    Regards,
    Vina

    • This reply was modified 8 years, 9 months ago by Vinay.
    in reply to: Adding WeChat Icon #573176

    Hi!

    Please add the code in Appearance > Editor > functions.php at the bottom.

    Cheers!
    Vinay

    in reply to: Specify image dimensions – Avid Layout Builder #573148

    Hey!

    Please set the image size for the images in the layer slider as shown in the 2nd method abover.

    Cheers!
    Vinay

    Hey!

    Glad we were able to help :)

    Please feel free to get in touch with us if you have any questions.

    Regards,
    Vinay

    in reply to: Page revisions / rollback missing #573134

    Hey!

    You are most welcome :)
    We will keep this ticket open in case you need any help on this issue later please feel free to get in touch with us.

    Regards,
    Vinay

    in reply to: Page revisions / rollback missing #573123

    Hi charger70!

    Please click on screen options on the top right and check the Revisions options

    Revisions are not a theme issue usually some servers add their own code in your wordpress installation to fix this please edit the wp-config.php file

    Look for:
    define(‘WP_POST_REVISIONS’,false);

    Change to:
    define(‘WP_POST_REVISIONS’,true);

    This is out of our support scope but we are more than happy to help you and get the revisions working please check this link for more details https://premium.wpmudev.org/blog/post-revisions/

    Regards,
    Vinay

    in reply to: Mouse wheel scroll to anchor #573097

    Hi!

    It is possible to scroll the page to a section when user clicks the menu. Currently the theme does not support the mouse wheel navigation of the sections please make a feature request here . However at the moment you can achieve it by using a third part plugin we have not tested any on enfold to recommend the one that works perfectly.

    Please give us more time so we can get back to you with a solution . We will keep this ticket open and update the results here please be patient.

    Cheers!
    Vinay

    in reply to: Enfold /w WooCommerce create account #573088

    Hey mynoxin!

    Passwords strength in WordPress 4.3 or more is Strong by Default. It’s a default feature of wordpress and I’m sorry to tell you it is out of our support scope. However please feel free to try the wordpress plugin directory if you find one that suits your needs.

    Have you checked the signup email is not in Spam folder.

    Emails are not theme issue but by adding a code block to Appearence > Editor > functions.php it should work. Please follow the steps provided in this wordpress forum link https://wordpress.org/support/topic/woocommerce-new-registration-not-sending-email-to-admin?replies=3#post-4374790

    Cheers!
    Vinay

    • This reply was modified 8 years, 9 months ago by Vinay.
    in reply to: Blog post font different from page font? #573028

    Hi!

    Glad you got it resolved and thank you for sharing your tip here. In future if you have any questions please feel free to get in touch with us. We are more than happy to help you.

    Best regards,
    Vinay

    in reply to: rulers #572976

    Hey jelle!

    Please select a short separator from the edit options.

    Cheers!
    Vinay

    in reply to: fixed button/icon #572946

    Hey!

    You will need a bit of js to accomplish what you are looking for.

    Please goto Appearance > Editor > functions.php

    Add the following code at the bottom

    
    // reveal on scroll
    function reveal-onscroll(){
    ?>
    <script>
    
           $(document).scroll(function() {
          var y = $(this).scrollTop(),
              revealOnScroll = $('.reveal-onscroll');
          if (y > 600) {
            revealOnScroll.fadeIn(1000);
          } else {
            revealOnScroll.fadeOut(1000);
          }
        });
    
    </script>
    <?php
    }
    add_action('wp_head', 'reveal-onscroll');
    

    The above code make the button visible after user scroll 600px. adjust this number as you like.

    Then add class “reveal-onscroll” to your current button

    
    Example :  <a  class "reveal-onscroll button-styles" href="#"> Button </a>
    

    Cheers!
    Vinay

    Hey!

    Please share a mockup or a screenshot with us so we can help you better. or you could point us to the demo page if it is something similar you are trying http://kriesi.at/themes/enfold-overview/

    You can also find the sidebar settings on the right side of the page in edit mode.

    Cheers!
    Vinay

    in reply to: Change color on WooCommerce Chart buttons? #572871

    Hey!

    It looks like the path to the icon is not correct but we cannot say for sure without inspecting the site at the moment the site is down. However we will keep this ticket open please let us know when we can take a look at it.

    Cheers!
    Vinay

Viewing 30 posts - 9,901 through 9,930 (of 10,428 total)