Forum Replies Created

Viewing 30 posts - 901 through 930 (of 10,428 total)
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  • in reply to: Mobile dropdown is not working after WP 5 Update #1048825

    Hey Lukinski,

    Glad this issue is sorted. Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hi,

    Thank you, we will close this ticket. Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Disable or controlling the bullet points in Slider #1048819

    Hey heufti65,

    To disable the dotted slider controls try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - */
    
    .avia-slideshow-dots {
       display:none;
    }
    
    
    

    Best regards,
    Vinay

    in reply to: Different Buttons with different hover colors #1048809

    Hi,

    Instead of an #ID please add a custom class name as mentioned here https://kriesi.at/documentation/enfold/button/#customization

    And copy the CSS for the button background on hover.

    Best regards,
    Vinay

    in reply to: Different Buttons with different hover colors #1048715

    Hey freigeist,

    Please turn on custom CSS class name support for the layout builder elements.

    Best regards,
    Vinay

    in reply to: Comments Font Size #1048714

    Hey mooshonov,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - */
    
    
    .comment_text p {
        font-size: 24px;
    }
    
    
    

    Best regards,
    Vinay

    in reply to: Menu in 2 lines #1048712

    Hi,

    There is no easy way to do this but as an alternate solution you can hide the border by using the below CSS

    CSS Snippet:

    
    /* CSS - */
    
    .av_seperator_small_border .av-main-nav > li > a > .avia-menu-text {
       border: none !important;
    }
    
    
    

    Unfortunately, it would require quite some time and customization of the theme to achieve this modification, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Vinay

    in reply to: Fullwidth Easy Slider Buttons Color #1048662

    Hey Stefano,

    To add a custom button to the easy slider please check the below link

    Best regards,
    Vinay

    in reply to: keep portfilio items seperate #1048648

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: One page Menunot Working #1048646

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Portfolio Grid Abstand / Padding / mousover effect #1048641

    Hi,

    Have you tried to change the image size in the media library?

    Best regards,
    Vinay

    in reply to: Embed video from server #1048625

    Hi,

    Your requirement is not clear, please elaborate.

    As I understand you are trying to upload a custom video and it should work the same way as the YouTube video should correct?

    The enfold video element is responsive and it should work the same way as you expect. Please share the link to the page with the issue so we can help you better.

    Best regards,
    Vinay

    in reply to: Enfold theme #1048620

    Hi,

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Vinay

    in reply to: Adding the social media icons to fullwidth sub-menu? #1048619

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me.

    Copy the code Yigit provided to you in the previous ticket to your child theme functions.php file and change #header to #footer since you have now enabled the social icons in the footer.

    Best regards,
    Vinay

    in reply to: Session code in code block not working #1048609

    Hi,

    Please elaborate on the issue, what exactly are you referring to?

    The link you provided does not have anything that mention specials please share the exact link to the page where we can see the issue.

    Best regards,
    Vinay

    in reply to: custom css #1048598

    Hi,

    It appears the cache is taking time to clear on your site.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Disable any DNS services like cloud flare or others if enabled.
    4. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Once the cache is cleared the CSS changes will reflect immediately.

    Best regards,
    Vinay

    in reply to: Menu Text next to the burger menu with WP 5 #1048479

    Hi,

    To link the additional text with the burger icon please check the code in the documentation

    https://kriesi.at/documentation/enfold/menu/#burger-icon > Add word menu next to hamburger icon

    Best regards,
    Vinay

    in reply to: Problem of the image with animation #1048227

    Hi,

    Thank you for sharing the required info and sorry for the late reply. I checked the issue and it appears the text in the editor appears white only on the old homepage. This could be because the page is corrupt or a conflict with a plugin or script.

    I created a test page and the text editor worked fine.

    Please enable debug mode and copy the page shortcode to duplicate the page.

    Let us know if you have any other issue.

    Best regards,
    Vinay

    in reply to: increase the size of the logo #1048024

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Tab section menu width #1048023

    Hey Chrisoam33,

    Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Deactivate Masonry animation #1048021

    Hey nitrolyds,

    To disable masonry animation please check

    Best regards,
    Vinay

    in reply to: Disable Author Link #1048020

    Hey patrickpriest81,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - */
    
    .entry-author-link a {
        pointer-events: none;
    }
    
    
    

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    in reply to: Position and formatting Menu fonts #1048019

    Hi,

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    If you still have an issue please post us your login credentials with full admin rights so we can take a closer look at the issue.

    Best regards,
    Vinay

    in reply to: Enfold theme update error #1048010

    Hi,

    Once you are a registered user you should be able to view the entire ticket.

    Follow the instruction in the links Yigit mentioned and update the theme using the zip file.

    Or you can also try updating the theme via FTP

    If you have any issues please open a new ticket for technical support.

    Best regards,
    Vinay

    in reply to: mouse hover effect #1046741

    Hi,

    It is not clear what exactly you are referring to. The masonry grid images in the example link flip around on mouse hover. Please feel free to edit the values in the above code to achieve the desired effect.

    Best regards,
    Vinay

    in reply to: Positioning widget in header area #1041723

    Hi,

    As per your request, I have reverted the changes.

    Please review the site :)

    Best regards,
    Vinay

    in reply to: Positioning widget in header area #1041261

    Hi,

    Thank you for your feedback.

    I have made the header look as close as possible to the mockup. I hope you can understand there are limitations and it is not possible to line up the logo and widget with the content as mentioned earlier because the menu is 100% wide.

    Menu height can be defined in Enfold > Header
    Logo width can be defined in Enfold > General Styling > Quick CSS (Look for “Logo” in the CSS code and adjust the max-width)
    Widget size can be defined in Enfold > General Styling > Quick CSS (Look for “Widget” in the CSS code and adjust the value)

    If you are still not happy I can revert it to the original version, let us know.

    Best regards,
    Vinay

    in reply to: Positioning widget in header area #1041096

    Hi,

    I can help you with the logo size. You just have to change the max width in the CSS code added to the Quick CSS.

    The menu has many items so it’s best placed below or else it may run into the logo and overlap the widget area too on smaller screens.

    If you still like to change it let me know what exactly you want to change and I can help you with it :)

    Best regards,
    Vinay

    in reply to: Positioning widget in header area #1040687

    Hi,

    I checked your site but the correct header settings were not activated as mentioned in the guide. I have copied the code to Enfold > General Styling > Quick CSS section and disabled CSS merging and JS Merging for testing purpose.

    You can enable it after reviewing the site :)

    Best regards,
    Vinay

    in reply to: Logo not loading #1040080

    Hi!

    You can remove that code.

    I have updated your logo from Enfold > Theme options > Logo

    Please clear the cache and review your site :)

    Best regards,
    Vinay

Viewing 30 posts - 901 through 930 (of 10,428 total)