Forum Replies Created
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January 7, 2019 at 6:56 am in reply to: Clearing Search Form field back to placeholder after Search #1050784
Hey David,
Thank you for contacting us.
Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey Hudavi,
Thank you for writing to us.
You can use the icon shortcodes next to the titles.
To get the element shortcode please enable debug mode.
Copy the icon shortcode and place it before the widget titles.
Best regards,
VinayHey Hudavi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - Footer widgets */ #top #footer #text-4.widget { margin-bottom: 0px; } #top #footer #nav_menu-2.widget { margin-top: 0px; }
After adding the CSS please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VinayHey Hudavi,
Thank you for writing to us.
I checked your site and it can be resolved with one of the solutions provided in the documentation.
Let us know if you have any questions.
Best regards,
VinayHi,
I checked your site again and found the plugins are still active.
As mentioned earlier please perform the steps to resolve the issue.
One of the plugins is in conflict with the theme. To find which plugin is causing the conflict please follow these steps:
1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHi,
I checked your FTP and the public fold is empty without any WordPress installation.
You can try contacting your hosting provider and request them to restore the files to the date when everything was working fine.
If that does not work I’m afraid your files may be lost from the server and you need to re-install from scratch.
Best regards,
VinayHi,
The max height of the logo is defined by the header height. I have changed the header height to 150px from Enfold > Header > Header Size
Please review the site now.
Best regards,
VinayHi,
Glad we could help!
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHey kikosanchezestudio,
Thank you for writing to us. The contact form should stop most of the spam but if somehow you are still getting spam emails please try one of the following plugins which has more advanced options.
https://wordpress.org/plugins/search/anti+spam+contact+form/
Best regards,
VinayHi,
Thanks, Erin for your inputs.
Let us know if you were able to update the site. If not you can refer to our installation and registration guide here
Best regards,
VinayHey eee_lala,
Please perform the steps provided in the below link
If you still have an issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Best regards,
VinayHey andreasobermeier,
Please try using Post tags and currently active taxonomy as seen in the below screenshot.
Your filter will look similar to
Best regards,
VinayHey tendersqatar,
You may want to consider having a look at https://kriesi.at/documentation/enfold/header/#header-widget-position
You can use the CSS without the widget code to position the mobile menu to the left and achieve a similar layout.
If you have any issue please provide a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
Please remove any code if you have added and try adding the below code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ #top .logo , #top .logo a { width: 550px; height: 200px; } @media only screen and (max-width: 767px) { #top .logo , #top .logo a { max-width: 60% !important; width: 60% !important; height: auto; }}
Best regards,
VinayJanuary 4, 2019 at 8:29 am in reply to: Post Thumbnail hiding first 2 lines of the post content #1049876Hi,
Glad the issue is sorted!
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHi,
Thank you for writing to us.
I’m getting an “Internal Server Error” please provide the FTP details or delete the .htaccess file from FTP server and rename the wp-content\plugins folder to plugins-oldThis will eliminate most of the possible errors.
Let us know once this is done and your site is up so we can further investigate this issue.
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
VinayHey transformmedia,
To create a button styled menu item please refer to the menu links section in the documentation.
Let us know if you have any questions :)
Best regards,
VinayJanuary 4, 2019 at 4:41 am in reply to: Remove 'Classic Editor' poste state description from overview #1049780Hi,
Please try adding this at the very end of your themes/child theme’s functions.php file:
// hide post state add_action('admin_head', 'hide_post_state'); function hide_post_state() { echo '<style> .column-title .post-state { display:none; } </style>'; } // End function
There is no easy way to hide the “—” before the text as it is linked with the titles and the title gets affected if we do any changes.
For more information about adding custom script please check this link.
Best regards,
VinayHi,
Try disabling all other plugins including the simple Paypal plugin and activate only Paypal Plus.
Try to enable the plugin on the main theme or if you have a staging site install and check if it works fine.
If you still face any issue please get in touch with the plugin author with the error code and let us know what they have to say about this issue.
Best regards,
VinayHi,
Thank you for sharing the credentials. The Quick CSS works fine. Please check the below screenshot. You can try it yourself by adding the below CSS to Quick CSS
#top h1.av-special-heading-tag { color: red !important; }
If you add incorrect CSS it will not work and also make sure to clear the cache after adding the CSS.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
If you still have an issue with the slider buttons please share the precise link where we can inspect the element.
Best regards,
VinayJanuary 3, 2019 at 6:41 pm in reply to: Enfold : Unexpected 'x' mark on Internet Explorer only #1049679Hi,
Please try the below code:
<!--[if IE]> <style> .jetpack-lazy-image--handled { display:none; } </style> <![endif]-->
If this does not work, I’m sorry to say that there is nothing we can do to help you. You try contacting the plugin author or check out the support form if there are similar issues.
Best regards,
VinayHey Diana,
Thank you for writing to us.
Please ask the client if proper permissions are selected while creating the token. If not delete the token and create a new one with proper permissions as mentioned in the below link
Best regards,
VinayJanuary 3, 2019 at 6:07 pm in reply to: Problems with full width slider and Galleries / Enfold 4.52 … #1049666Hi,
Glad we could help! I’m not sure what Ismael did.
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHey Chrisoam33,
It may be possible, but it would require quite some time and customization of the theme to achieve this, and it’s out of our support.
We can help you get started…
Follow the steps provided in the below link “Toggle a section when a button is clicked”.
Instead of buttons try to add the class name for the full-width submenu items.
You can also create a new menu from Dashboard > Appearance > Menu and add a custom class name for each menu.
Once you reach a certain point we can try to help you only if it is not going to require heavy customization. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VinayHey diefleischerei,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - Hide masonry date */ .av-masonry-date { display: none; }
Best regards,
VinayHi,
The loading glitch you see may be because the CSS is loading a second later. Please update the theme to the latest version by going to Appearance > Themes > Enfold > Update now
The theme update should fix this issue if not please get back to us and let us know if we have the permission to deactivate the plugins and check for the issue.
If you have not yet registered with a personal token you may have to register the theme again.
Best regards,
VinayHi,
The link you provided has expired but I checked the screenshot posted by my colleague and it looks right to me.
When a user clicks the tab item close to the right side of the browser the rest of the tab items will be revealed.
I understand your point that it would make more sense to the users to have an arrow to indicate more tabs there but at the moment there is no easy way to add a functional arrow. We appreciate your feedback and I will pass this on to the development team. Hopefully, it will be added in the future update :)
Best regards,
VinayHey Kyle,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ .menu.av-main-nav { display: flex; justify-content: center; }
Best regards,
VinayHey onastvar,
The full-screen slider does not support image copyrights. You can use an image editor to add copyrights info on the image or simply use the html tag in the slider caption and style it using CSS.
Best regards,
Vinay -
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