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Viewing 30 posts - 7,681 through 7,710 (of 10,428 total)
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  • in reply to: Whole width not visible #626742

    Hi,

    The widget looks good on my end similar to the codepen example. You may not see the changes until the cached files are cleared in your browser. Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinnie

    in reply to: WPML Language Switcher Style Drop-down menu #626739

    Hi,

    The language switcher is working without any issue on the mobile version please check the screenshot below.

    If this is not what you see on mobile device please post us a screenshot and we will do our best to help you.

    Best regards,
    Vinnie

    Hi,

    You are getting an error in js console

    Uncaught Error: Syntax error, unrecognized expression: #icl_side_by_site a[href=#cancel]
    

    It is mostly caused by WPML updating the Translation-management might fix the issue. Please refer to this link for a possible solution https://wpml.org/forums/topic/bug-wpml-translation-management-when-i-updated-to-wordpress-4-5/

    We await your test results.

    Best regards,
    Vinnie

    in reply to: Slider with Foreground Slider #626706

    Hey!

    Glad we could help! we really appreciate it if you rate our theme on themeforest :)

    Thank you for using Enfold!

    Best regards,
    Vinay

    Hey!

    We are able to login and edit the page in a text area with all the codes in it… Not the best way tho. please see screenshot in private.
    The advanced layout builder is disabled and i believe a plugin conflict may be one of the reason for this issue.

    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Regards,
    Vinay

    in reply to: Advanced page editor non working #626692

    Hey!

    Glad you found the conflicting plugin. If you are already using the latest version of the plugin in this case it is best to use a alternate plugin. We have a list of recommended plugin please check it out at https://kriesi.at/support/topic/recommended-plugins/

    Please note that every site is setup in a different way and uses different plugins so in case you find any plugins that are conflicting please use an alternate plugin :)

    Regards,
    Vinay

    in reply to: I want to show photographs on the blog page. #626685

    Hi!

    It is not clear which image size you like to change but i am assuming you are referring to the blog post image correct?

    If so please click on the edit option of the blog post element and select the number of image per row and the image size will automatically change to fit the screen. if this is not what you need please post us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Regards,
    Vinay

    in reply to: blog mobile side bar #626680

    Hi!

    You are most welcome! We are glad to help you.

    We would really appreciate it if you take a minute to rate our theme on themeforest please :)

    Thank you for using Enfold.

    Regards,
    Vinay

    in reply to: Header Title and Breadcrumbs height #626668

    Hey!

    We would be glad to help you with this customization, but it is not clear what you are trying to achieve. As per my best understanding you like the select option which allow user to select number of products to be centered right? It looks better if it is on the right side and I also added a extra bit of code to correct the view button to be centered if you like it please feel free to use it.

    
    /*move select option to right*/
    .sort-param.sort-param-count {
    	float:right;
    }
    
    /* center view button*/
    .button.addtocartbutton {
    	float:none!important;
    }
    

    If you still like to center it

    /*move select option to center */
    .sort-param.sort-param-count {
    	left:50%;
    	transform:translateX(-100%);
    }
    

    It will make the button look like the below screenshot.

    If this is not what you want would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: Table Responsive Mode #626656

    Hi,

    To make the table look same as desktop in tablets and mobile so users can correlate the info easily please choose the responsive style as scrollable :)

    Best regards,
    Vinnie

    in reply to: Wordfence Falcon Engine #626655

    Hey giorgiosilvia,

    Thank you for using Enfold.

    I have personally used Wordfence and it works fine on our installation.

    Every site is setup in a different way and uses different plugins and different settings so it is best to test it on your installation and see what works best for your site setup.

    If you would like to know if a caching plugin works better compared to Wordfence caching there is one way to know activate one of the caching plugin and deactivate Wordfence on your site and run a simple speed test on https://developers.google.com/speed/pagespeed/insights/ or http://tools.pingdom.com/fpt/

    We await to hear the comparison result :)

    Best regards,
    Vinnie

    in reply to: Portfolio overlay effect #626652

    Hi,

    Please try adding this code to the Quick CSS in Enfold > General Styling or to your child themes style.css file:

    .avia_desktop.avia_transform3d .av-caption-on-hover.av-caption-style- .av-masonry-entry.av-masonry-item-with-image:hover .av-inner-masonry-content:hover {
        transform: none!important;
    }

    Best regards,
    Vinnie

    in reply to: Where to embed code snippet for popup signup form #626583

    Hi,

    We are working on your ticket please wait while we update the results here soon.

    We removed the code from the code block on the homepage and added it in functions.php so the code will be in the head section. To confirm the same please right click and view source the code is loading correctly now. However I didn’t see any popup not sure if the code is correctly working.

    As an alternate solution to build your email list you could also use list builder https://www.mailmunch.co/ or check out plugins which work with mail chimp https://wordpress.org/plugins/search.php?type=term&q=popup+newsletter

    Best regards,
    Vinnie

    • This reply was modified 9 years, 2 months ago by Vinay.

    Hi,

    The logo/partner element should works fine with the default setup. please make sure all images are of same size.

    We still cannot see how you have setup since that is on a different installation let us know if you have used any custom css or modification?

    Best regards,
    Vinnie

    in reply to: Enfold Theme compared with other SEO Themes #626556

    Hey sunshineh,

    As you might already know SEO ranking depends on more than 200 factors. Just for argument sake not all themes that use the seotheme mentioned above are ranked higher there may be few themes which rank well so is the case with Enfold a lot of sites that use Enfold also rank very well.

    Usually if you use a SEO plugin like Yoast you will have most of the seo features which are required to rank higher.

    Enfold uses it’s own advanced layout builder which is tightly integrated into the theme if you like to switch themes we recommend using an alternate layout builder with enfold so when you switch the theme other themes can work with.

    Enfold is a very mature theme and we have put in a lot of effort to make it one of the best themes out there with great support team. one should really use it to know how easy it is to setup and build your site we hope you will like it :)

    Best regards,
    Vinnie

    in reply to: facebook share button is bring old excerpt #626542

    Hi,

    Facebook scrapes data from your site and use it while sharing
    You can check what data fb has about the page and debug it here https://developers.facebook.com/tools/debug/

    Also you can use some open graph plugins to setup correct info like Yoast and https://wordpress.org/plugins/search.php?q=open+graph

    Best regards,
    Vinnie

    in reply to: Adding academic social media icons #626525

    Hi,

    Sorry for the delay.

    We checked the issue but could not get it to work as we are not aware of the location of the required css files and fonts from academicons.

    We have removed the below code from functions.php

    add_action('wp_head', function() {
    ?>
     	<link rel="stylesheet" href="https://raw.githubusercontent.com/jpswalsh/academicons/master/css/academicons.css" />
    <?php
    });
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
    	$icons['Google Plus Academic'] = 'academicons_gplus';
    	return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    Download the zip from https://github.com/jpswalsh/academicons and upload the required css and fonts to the child theme directory

    We have already added the below code to functions.php just edit the social links in the below code where it say’s “https://link.com/GoogleScholar&#8221; and “https://link.com/ResearchGate&#8221;

    //custom icon css
    function academicons_styles() {	
    	/* Custom Icons */
    	wp_register_style( 'academicons', 'https://raw.githubusercontent.com/jpswalsh/academicons/master/css/academicons.min.css' );
    	wp_enqueue_style( 'academicons');
    }
    
    add_action( 'wp_enqueue_scripts', 'academicons_styles');
    
    //custom icons
    function add_custom_icons(){
    ?>
    <script>
    jQuery(window).load(function(){
    
        jQuery('.av-sidebar-social-container .social_bookmarks').append("
     	<li class='social_icon_3'><a target='_blank' href='https://link.com/GoogleScholar' aria-hidden='true' title='Google Scholar'> <i class='ai ai-google-scholar'></i></a></li>
     	<li class='social_icon_4'><a target='_blank' href='https://link.com/ResearchGate' aria-hidden='true' title='Research Gate'> <i class='ai ai-researchgate'></i> </a></li>
    ");
          
        });
    
    </script>
    <?php
    }
    add_action('wp_footer', 'add_custom_icons');

    Best regards,
    Vinnie

    in reply to: container disturb #626380

    Hi,

    We notice the submenu highlight issue.

    Please add the below css in Enfold > General Styling > Quick CSS

     .current_page_item .avia-menu-text {
        color: #000!important;
     }

    Once the above code is added please clear browser cache by pressing Ctrl + F5 and review the site.

    If the above do not resolve the issue we need to take a closer look at the setup please post us your login credentials (in the “private data” field).

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Lastly let us know if there were any modifications or custom code added.

    Best regards,
    Vinnie

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: Header Title and Breadcrumbs height #626346

    Hi,

    Sorry about that. please replace the below css

    .single-product .cart input {
        width: auto!important;
        margin-right: 10px!important;
    }

    with

    .wcuf_disclaimer_label .wcuf_disclaimer_checkbox{
        width: auto !important;
        margin-right: 10px!important;
    }
    

    Best regards,
    Vinnie

    in reply to: Spacing between Blog Title and Excerpt in Blog Grid #626273

    Hey paigebattcher,

    Thank you for the kind words :)

    Please try adding this code to the Quick CSS field in the theme administration panel in your WordPress admin area or to your child themes style.css file:

    
    .post-title.entry-title {
        font-weight: 900!important;
        margin-bottom:20px;
    }
    
    

    Best regards,
    Vinnie

    in reply to: Slider Links don't work #626269

    Hi,

    We cannot see the watermark element to provide the class name and set proper z-index to resolve this issue.

    Could you please remove the css so we can see the watermark and post us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    We will gladly help you with the required CSS.

    Best regards,
    Vinnie

    Hi,

    Please remove the html closing tags which are causing the issue.

    
    < /p> and</div>
    

    To add email and website link please use the below code and update the website address.

    
    <a href="mailto: (Email address hidden if logged out) ">Email Us</a> 
    <a href="http://website.com">website</a>
    

    Best regards,
    Vinnie

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: Excluding a category from the homepage #626254

    Hey GBuijs,

    Please remove all the custom codes and de-activate all plugins. Then add the blog element from advanced layout builder. When you click the edit options you can select the categories from which post’s will be displayed. In your case please check if the post which you do not want to show is not added in multiple categories.

    If the above do not work for you a plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinnie

    in reply to: Site shows fine BUT product pages have a 404 error #626243

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinnie

    Hi,

    Please replace the custom css used earlier with the one below.

    @media only screen and (max-width: 767px) {
    #top #wrap_all .av_header_transparency {
        background-color: transparent!important;
    }}

    You can manipulate most of the option in Enfold >General Styling > Logo Area

    To achieve something similar to the screenshot below :

    Please enable custom css class support and add a custom class to the first colorsection right below the menu.

    .custom-class{
    margin-top:-100px;
    }

    Please adjust the margin top to match the header height.

    By default the logo area has no background below it. so we need to use a -ve margin to push the colorsection to the top of the page.

    http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    If you have more questions please feel free to get in touch with us.

    Thank you for using Enfold :)

    Best regards,
    Vinnie

    in reply to: Prevent responsive table styling #626215

    Hey julianyoung,

    To keep that yummy table design the same in tablets and mobile please choose the responsive style as scrollable :)

    Best regards,
    Vinnie

    Hi!

    Glad you are able to add captions on all images now. FYI we have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

    in reply to: Masonry gallery – please explain #626206

    Hi!

    Glad we could help! :) If you have more questions please feel free to get in touch with us.

    Thank you for using Enfold.

    Regards,
    Vinay

    Hey richardhofer83,

    Thank you for sharing the screenshot to specify the issue.

    We checked quite a few products and tried to add it in the cart but at the moment it looks like almost all the products are out of stock. We would gladly help you fix this using custom css but we need to be able to inspect the element. Please let us know if there are any products in stock that we can try adding it to cart and help you fix this issue.

    Best regards,
    Vinnie

    Hi frog_01!

    Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)

    However we did check the page in private link and the controls works fine for me when you hover over the slider. please check and let us know if you still have any issue we are glad to help you and good luck for your Interview :)

    Cheers!
    Vinay

Viewing 30 posts - 7,681 through 7,710 (of 10,428 total)