Forum Replies Created

Viewing 30 posts - 6,721 through 6,750 (of 10,428 total)
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  • in reply to: how to remove the footer? #646043

    Hey gb,

    Please open the page you like to remove the footer on in backend and on the right sidebar options under Layout > Footer Settings select the choice you like :) The first option that say’s “Default layout set in Enfold child” depends on the settings in Enfold gear icon > Footer.

    Best regards,
    Vinay

    in reply to: 500 Server Error #646038

    Hey natthompson,

    Increasing the memory limit on wordpress and on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line right after @package wordpress

    define('WP_MEMORY_LIMIT', '256M');
    
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Best regards,
    Vinay

    in reply to: Enfold Website Launch Issue #646036

    Hey Bcunningham,

    There are many way’s to move a wordpress site and if you wish to move the site in one package, so it saves you all the repetitive work of setting things up every time after you setup a new site, give these plugins a try:

    https://wordpress.org/plugins/duplicator/
    https://wordpress.org/plugins/wp-clone-by-wp-academy/

    Best regards,
    Vinay

    in reply to: Change block quote colour (+sidebar) #646027

    Hey Walrus11,

    We are glad to help you but on your site i couldn’t find the blockquote element. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Portfolio Grid – Gaps #645932

    Hi!

    It appears fine to me and I’m unable to re-produce this issue. i have asked my team members to take a look at this issue please await their reply.

    Best regards,
    Vinay

    in reply to: Demo import not working #645931

    Hey!

    See if the hosting provider is able to increase the memory.
    Re-set the database using a plugin like https://wordpress.org/plugins/wordpress-database-reset/ (Please only try this on a site without any data to lose as it will wipe out all data).
    Try and import the demo again.

    Regards,
    Vinay

    in reply to: Issues importing default demo #645930

    Hi,

    Hear you go Default demo

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Best regards,
    Vinay

    in reply to: Changing theme options aren't changing the theme #645928

    Hi,

    Request you to please open different tickets for issue that are not related so we can keep the focus on original topic :)

    I checked your site and the logo looks fine. I remember working on this issue and the site has come a long way since when you started working it everything is just looking great now :)

    Happy website building and Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Easy Slider doesn't accept original width/height. #645927

    Hi,

    Noscaling will not affect the slider height it only try to fit the image inside the container without scaling.

    I suggest use the below css adjust the max-height and min height to be same to suit your design and use scale to fit option.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .page-id-71 .avia-slideshow {
        max-height: 230px;
        minx-height: 230px;
    }
    

    Best regards,
    Vinay

    in reply to: Http error #645923

    Hey!

    Glad it’s sorted :)
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold!

    Best regards,
    Vinay

    in reply to: Difficulties updating Enfold from v. 3.1.3 to v. 3.6.1 #645920

    Hey!

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest :)
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold!

    Best regards,
    Vinay

    in reply to: advaced layout there is a spinning gear icon #645910

    Hey stefpasi,

    Increasing the memory limit on wordpress and on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line right after @package wordpress

    define('WP_MEMORY_LIMIT', '256M');
    
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    If you still have any issues I’m afraid the pages are corrupt and as a last resort before re-creating these pages you can try to get it back from the page revisions.

    PS: I have enabled the debug mode so you can copy the page shortcode if by change the page loads the shortcode part.

    Best regards,
    Vinay

    in reply to: Stackning modules #645909

    Hey julahenric,

    I’m afraid you cannot stack column elements like the example you have shared. However you can use the grid rows and add columns inside it but each cell in a grid row have to be of equal width. Once you set it up check out how it looks if you need any modifications to the grid row cells width we will be happy to help!

    Best regards,
    Vinay

    in reply to: Enfold update 3.6 breaks my site (error 500) #645907

    Hey Julien,

    Increasing the memory limit on wordpress and on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line right after @package wordpress

    define('WP_MEMORY_LIMIT', '256M');
    
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Best regards,
    Vinay

    in reply to: simple :target issue #645906

    Hi,

    Right now it appears that the maps do not show and hide when you click that link but it scrolls up to the top of the browser. Could you please confirm the same and share the exact link where the maps hide when you click the link?

    Best regards,
    Vinay

    in reply to: Accordion slider without grey layer? #645905

    Hi,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: fatal error after update to wp 4.5.2 and enfold 3.6.1 #645903

    Hi,

    Glad we could help :)

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold!

    Best regards,
    Vinay

    in reply to: Change font size of table title #645902

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    .avia-table .first-table-item {
        font-size:18px!important;
    }
    

    Best regards,
    Vinay

    in reply to: Demo import not working #645898

    Hey longolier,

    The login credentials do not work but increasing the memory limit on wordpress and on the hosting server should resolve the issue, please check with the hosting company.

    To increase the wordpress memory limit please access wp-config.php file and add the below line right after @package wordpress

    define('WP_MEMORY_LIMIT', '256M');
    
    

    Alternatively demo data can be imported using XML file from Admin > Tools > Import
    Make sure to check the option “Download and import file attachments” while importing. You may need to upload some images from backend once the XML file is imported.

    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Best regards,
    Vinay

    in reply to: Church demo elements without importing #645893

    Hi,

    Gotcha! In that case please import using XML file it will import all the pages for you and not change any settings in the theme options.

    Then enable debug mode and copy the shortcode and reproduce the elements you like in the demo :)

    Best regards,
    Vinay

    Hi!

    I checked all settings and there is no problem with the code you added in functions.php as well the only thing i can think about is that the file from which you are getting an error may have been corrupt.

    Please download a fresh copy of Enfold theme from themeforest and upload only the file ” wp-content/themes/enfold/includes/helper-post-format.php” before uploading this file to the same location please backup the current file or rename it to something like helper-post-format.php.bakup-original-file the extension will change but no worry.

    Let us know if this resolve the issue. If not please rename the downloaded enfold folder to “enfold v3.6” upload to wp-content/themes folder and post use the FTP access so we can take it from there.

    Cheers!
    Vinay

    in reply to: Add tu cart button styles #645884

    Hi,

    Happy to help :)

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Happy site building and thanks for using enfold.

    Best regards,
    Vinay

    in reply to: Team Showcase Plugin #645883

    Hi,

    Would you mind providing a precise link to your site, showing the elements in question? and please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Promobox font size #645881

    Hi,

    Glad we could help :)

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Change font size of table title #645880

    Hey crevlon,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Change Tabs Title font size #645878

    Hey crevlon,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .tab {
      font-size: 18px!important;
    }
    
    

    Best regards,
    Vinay

    in reply to: Difficulties updating Enfold from v. 3.1.3 to v. 3.6.1 #645876

    Hi,

    I’m afraid the theme is not updated or you may have uploaded to a wrong location.

    Please make sure the upload location is : wp-content\themes\enfold\ all the theme files should be here

    If yous till have any issues. Download a fresh copy from themeforest rename the “enfold” with all the theme files as “enfold v3.6” and upload to the above location. Provide us the FTP access and we will take it from there.

    Please be sure to take backup from the previous theme if there were any custom modifications made.

    Best regards,
    Vinay

    in reply to: problem after migrate the site #645870

    Hi,

    You have another ticket open for the same issue please let us know which ticket you like us to reply on? Multiple tickets for same issue will slow down the process and we can keep the focus on the main topic :)

    Best regards,
    Vinay

    in reply to: menu color #645869

    Hi,

    To use the color value check http://www.color-hex.com/random.php or add your own. just replace word “gold” with “#F3E81D” .

    The code is tested and it works please add it in Quick CSS section under Enfold > General Styling.

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Menu Color and Opacity #645867

    Hey mmf1,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #header_main {
        background: rgba(255, 255, 255, 0.7);
    }
    

    You may need to clear the browser cache if you do not see the changes.

    Best regards,
    Vinay

Viewing 30 posts - 6,721 through 6,750 (of 10,428 total)