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Hi,
The diagonals are working correctly please check the test page. We added the below code in the Quick CSS
For the last color section add a extra class name and tweak the bottom margin.
.backshape { z-index:1; display:block; float:left; margin-top:-100px; width:100%; transform:skew(0deg,10deg); -ms-transform:skew(0deg,10deg); /* IE 9 */ -webkit-transform:skew(0deg,5deg); /* Safari and Chrome */ } .backshape .container{ display:block; float:left; margin:50px auto 200px; width:100%; padding:0 5%; transform:skew(0deg,-5deg); -ms-transform:skew(0deg,-10deg); -webkit-transform:skew(0deg,-5deg); }Best regards,
Vinay-
This reply was modified 9 years, 4 months ago by
Vinay.
September 23, 2016 at 1:09 pm in reply to: Event Management and User Login Suggestion Plugins #690685Hey waveshaper,
Thank you for the kind words and sorry for the delay. Please check membership plugins in our recommended plugin list here https://kriesi.at/support/topic/recommended-plugins/
All the plugins should work fine as there are no known issue with it.
Let us know if you have any questions.
Best regards,
VinayHey loogo,
Sorry for the delay, I checked your site and the table looks good on my end on chrome/windows. Please be more specific what exactly you want to achieve. if possible share a mockup of the end result you are looking for. You can upload screenshot to imgur.com and share the link here so we can help you better :)
Best regards,
VinayHi,
Thank you fro the FTP details. I checked your themes folder but I don’t see the new theme files folder in it to go ahead with the installation. Please provided the theme files so we can install it for you.
If you like to give it another try to avoid the delay please make sure to rename the current enfold folder in wp-content/themes/ to enfold_old and the styles.css file inside the enfold_old folder to styles_old.css
Then download a fresh copy of the theme and upload the extracted enfold folder to wp-content/themes. This should work for you if you still face any issue please provide the theme files by uploading it to wp-content/themes/ folder and name the downloaded enfold folder to enfold-3.8 before uploading to the theme folder.
Best regards,
VinayHi,
Sorry for the delay and thank you for the screenshots. To highlight a product that are marked as featured in the backend. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.type-product.featured .inner_product{ box-shadow: inset 0px 0px 0px 5px #f00; } .type-product.featured .inner_product_header { background: #f00!important; } .type-product.featured .inner_product_header h3{ color:#FFF!important; }Please feel free to let us know if you have any questions.
Best regards,
Vinay-
This reply was modified 9 years, 4 months ago by
Vinay.
Hi,
Please enable the shipping address in the WooCommerce options. For detailed step by step instruction refer to this link https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-4
Best regards,
VinayHi,
Sorry for the late reply, it appears that you have figured this one out.
Let us know if you have any questions.Best regards,
VinayHi,
Sorry for the late reply. We updated the filter code in the functions.php file to the below code.
//Post nav with same catogery add_filter('avia_post_nav_settings','avia_same_category_filter', 10, 1); function avia_same_category_filter($settings) { $settings['same_category'] = true; return $settings; }Please check the site if you have any question feel free to get back to us.
Best regards,
VinaySeptember 20, 2016 at 9:20 pm in reply to: How to keep a main menu tab highlighted when I click on a product item? #689537Hi,
Glad we could help! We really appreciate it if you rate our theme on themeforest.
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Please feel free to reach out to us if you need any help in future via new ticket we are happy to help!
Thank you for using Enfold :)Best regards,
VinayHi,
You are most welcome :)
Please feel free to reach out to us if you need any help in future via new ticket. We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
We need to take a closer look. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinaySeptember 20, 2016 at 9:12 pm in reply to: Getting Errors in error_log when loading fontello font pack #689526Hi,
Thank you for the credentials and sorry for the late reply.
I checked the site fro the fontello icon upload problem.
1. While downloading the custom icons please give it a unique name on the fotello site. It should work correctly.

2. Go to Media > Library and confirm the zip file you uploaded is here. If not upload the zip file to media library and select it from the theme options to upload icons.
Please check private content for more screenshots.
Best regards,
VinayHi,
Sorry for the late reply. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi,
Is the link password protected? A login screen pop up for me. Please check and share the required credentials to view the page.
Best regards,
VinayHi,
Glad to see you have the latest version of the theme installed. The latest version of the theme does not require the google maps api plugin so I have removed it and placed the API key in Enfold > Google service.
I tested your api key and it seem to be not working correctly. The maps work fine after changing the API key which was created using my google account.
If you already created an API key please delete all old API key’s from google account to avoid a conflict.
While setting up the API key make sure to add
*before and after the domain name without http, www or https in the URL.Example *.kriesi.at/*
Add your API key in the theme options Enfold > Google Services
If you still have any issue please share your google account details so we can take a closer look at the api key.
Best regards,
VinayHi,
Thank you for the kind words, Please refer to this link to setup an API key
If you already created an API key please delete all old API key’s from google account to avoid a conflict.
While setting up the API key make sure to add
*before and after the domain name without http, www or https in the URL.Example *.kriesi.at/*

Add your API key in the theme options Enfold > Google Services
If you still have any issue please provide the google account credentials so we can check for it more closely.
Best regards,
VinayHi,
Please add the below code and adjust the width value to match the menu items when the header is not scrolled.
.header-scrolled-full #menu-item-914 a { background-position: 50% 50%; width: 93px; }Best regards,
VinaySeptember 20, 2016 at 12:41 pm in reply to: Text not showing properly on tablet and mobile device #689119Hi,
A P tag was added only to the list content and a class name “custom-list” to the ol element along with the below css in Enfold > General Styling > Quick CSS
ol { list-style-position: inside; }Please feel free to reach out to us if you have any questions.
Best regards,
Vinay zaAZHi,
There was a plugin conflict due to which it was not working. May be the multiple install of the same plugin caused this issue. I deleted both the google map api key plugin and went to map elements and fetch the co-ordinates again after inserting the API key in the theme options > Google Services and everything works fine now.
The API key currently added to your theme was created using my google account please replace it with you API key :)
Best regards,
VinayHi,
Thank you for the credentials, I checked the pages and it is working as intended. I also checked functions but did not find that you added the code in functions.php as mentioned in the link. I have added the coed for you and It will enable you to view the page short codes in the editor now :)
Best regards,
Vinay-
This reply was modified 9 years, 4 months ago by
Vinay.
Hi,
You website seem to be down for me at the moment and I’m unable to view the exact issue.
To install a svg logo please follow the below steps.
1. Install a plugin to upload an svg image to yout wordpress site.
https://wordpress.org/plugins/svg-support/2. Get the Logo URL
3. Replace the logo path in the below code and paste it in the functions.php which can be accessed from Appearance > Editor
add_filter('avf_logo','new_logo_url'); function new_logo_url($use_image){ $use_image = "http://kriesi.at/wp-content/themes/kriesi/images/logo.png"; return $use_image; }Best regards,
Vinay-
This reply was modified 9 years, 4 months ago by
Vinay.
Hi,
Thank you for sharing the screenshots, there are 2 different way’s you can achieve this.
1. Add the button as a menu item from Appearance > Menus > Main menu > Menu Item
Expand the menu item option and select “Button Style” from the drop down “Menu Style” option.

2. If you like to add more information like an address or a image button to the header area with your phone number. Please follow these steps to setup a header widget area.
http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Add the below code in Appearance > Widget > Header Widget > Text Widget (You need to add a Text Widget) and write your own custom css to style it. We can help you with some basic code once we are able to inspect the element on the site.
<span class="extra-info"> <span class="phone-number"> +7 499 346 89 79</span> <span class="btn-cta">Позвоните мне</span> </spanPlease feel free to get in touch if you have any questions :)
Best regards,
Vinay-
This reply was modified 9 years, 4 months ago by
Vinay.
Hi,
Deactivate any caching plugin until the css changes are done.
Right now it is loading the below code for footer
#footer { background: url(//wl58www297.webland.ch/wp-content/uploads/2016/09/40287914_ml.jpg) cover top left; }Replace the earlier #footer code i provided with the below one
#footer { background: url(https://wl58www297.webland.ch/wp-content/uploads/2016/09/40287914_ml.jpg) cover top center!important; }Best regards,
VinayHi,
I don’t see “unique-id” on the link you provided when i inspect the page. Have you applied a unique ID to the colorsection ?
Best regards,
VinayHi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey Fairbanks_Seeds,
Congratulations you have a nice new site!
1. The text content is a lot on the slider to view in the mobile screen hence it’s pushed down the slider. Please add the below css code in Enfold > General Styling > Quick CSS to hide the text description and keep the title and call to action button visible.
/* Fullscreen slider in portable devices*/ @media only screen and (max-width: 480px) { #full_slider_1 .avia-caption-content { display:none; } }2. The height and width of the slider is automatically adjusted to be proportionate when the screen size changes. By changing the height the images will look a bit stretched. If you like to give it a try.
@media only screen and (max-width: 768px){ .avia-slideshow-inner { min-height: 500px; } .avia-slideshow li img { min-height: 500px; width: 150vw; min-width: 150vw; }}3. To resize the caption fonts
@media only screen and (max-width: 768px){ .av-image-caption-overlay-center{ font-size:24px!important; }}4. To change the background colorsection background image in portable device
@media only screen and (max-width: 767px) { .home #unique-id { background: url(background.jpg) !important; } }Request you to kindly open new tickets for different issues if they are not related. It will be easy to provide you solution and keep the focus on main topic :)
Please feel free to get back to us if you have more questions.
Best regards,
VinayHey caudebert,
Thank you for the credentials the default login url is showing a 404 error we need the login URL for WordPress backend.
Also the blog page has nothing in it please provide a precise link where we can see the issue.
Best regards,
VinaySeptember 19, 2016 at 1:41 pm in reply to: Need to access the Submit Button on checkout page #688454Hi,
Glad you found a workaround.
Please feel free to get in touch with us via new ticket if you have more questions.
Best regards,
VinayHi,
Thank you for the credentials, after looking at this closely to add the phone number and the call me button in the same place as shown in the mockup is not easy using code. Instead you can simply modify the background image or the slider image and add the phone number to the image using a image editor like photoshop.
Best regards,
VinayHi,
Please add the below code to fix it on mobile :)
@media only screen and (max-width: 768px){ .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 0!important; }}Best regards,
Vinay -
This reply was modified 9 years, 4 months ago by
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