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Viewing 12 posts - 1 through 12 (of 12 total)
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  • September 14, 2016 at 3:18 pm #686405
    Adtime

    hello,

    i´m trying to ad a anchor link in the section id in a grid row. but the link is going only to the right page, but not jumping to the right grid row.
    when i try the same with a color section it works, but not with the grid row.

    September 14, 2016 at 3:23 pm #686410
    Yigit

    Hey Werbezeit!

    Do you mind creating a temporary admin login, posting it here privately and pointing the out the changes you would like to make?

    Regards,
    Yigit

    September 14, 2016 at 3:33 pm #686421
    Adtime

    account is created

    September 14, 2016 at 3:43 pm #686427
    Yigit

    Hi!

    You have added your ID into your element as following
    #philosophie
    while it should be as following
    philosophie

    I fixed it, please review your website now

    Regards,
    Yigit

    September 14, 2016 at 3:46 pm #686429
    Adtime

    thank´s yigit! great!

    i have also the problem that i´m not able to resolve this problem:

    Warning: include(/home/.sites/409/site9467612/web/wp-content/uploads/avia_fonts/lifestyles/charmap.php): failed to open stream: No such file or directory in /home/.sites/409/site9467612/web/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 486 Warning: include(): Failed opening ‘/home/.sites/409/site9467612/web/wp-content/uploads/avia_fonts/lifestyles/charmap.php’ for inclusion (include_path=’.:/usr/share/pear’) in /home/.sites/409/site9467612/web/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 486

    can u help me please. thx!

    September 14, 2016 at 3:52 pm #686435
    Yigit

    Hey!

    Can you please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    September 14, 2016 at 6:09 pm #686537
    Adtime

    i did it, but the same error, how u can see…

    September 14, 2016 at 7:27 pm #686566
    Basilis

    Hi!

    It seems that is not uploaded correctly again thta is because you get that issue.
    Can you share us with access ( ftp ), so we can give it a look?

    Thanks a lot

    Regards,
    Basilis

    September 15, 2016 at 11:29 am #686815
    Adtime

    Hi Basilis,
    here the ftp access

    September 17, 2016 at 5:45 am #687817
    Ismael

    Hey!

    The login credentials are incorrect. Please check it carefully or try to update the theme again manually via FTP.
    // http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Regards,
    Ismael

    September 19, 2016 at 10:13 am #688385
    Adtime

    Hi Ismael,

    i tried now to re-update a second time via ftp. but same error.
    u have the ftp access here

    September 22, 2016 at 11:10 pm #690443
    Vinay

    Hi,

    Thank you fro the FTP details. I checked your themes folder but I don’t see the new theme files folder in it to go ahead with the installation. Please provided the theme files so we can install it for you.

    If you like to give it another try to avoid the delay please make sure to rename the current enfold folder in wp-content/themes/ to enfold_old and the styles.css file inside the enfold_old folder to styles_old.css

    Then download a fresh copy of the theme and upload the extracted enfold folder to wp-content/themes. This should work for you if you still face any issue please provide the theme files by uploading it to wp-content/themes/ folder and name the downloaded enfold folder to enfold-3.8 before uploading to the theme folder.

    Best regards,
    Vinay

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