Forum Replies Created
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Hey sjidesign,
Can you please make that account admin, I cannot check the slider like this.
Best regards,
VictoriaMay 27, 2018 at 4:36 pm in reply to: Comments while logged in not working with GDPR checkbox #962806Hey Mike,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHey anne__ulrich,
Best regards,
VictoriaMay 27, 2018 at 4:33 pm in reply to: woocommerce 3.4 – terms and conditions dosen't open in checkout!! #962804Hi 2funky,
Yes, it can be the issue. The Terms and conditions should be a simple text page, no need for the fancy elements on it. There can be some JavaScript conflict with the checkout page otherwise.
If you need further assistance please let us know.
Best regards,
VictoriaHi agrebstein,
Are you trying to work with the remote server on the Dreamweaver?
Best regards,
VictoriaHi Cherukuri,
The Layer Slider is missing. Here is an article on it:
Best regards,
VictoriaHey iainski,
You have an old version if the header.php file in your child theme, it needs to be updated with a fresh copy and make your customizations on top of the fresh copy.
If you need further assistance please let us know.
Best regards,
VictoriaMay 27, 2018 at 4:18 pm in reply to: Headline Rotator Drops onto line below when switching tabs in Browser #962796Hi Pete,
Can you please show me the page with the bar? I’ll check it.
Best regards,
VictoriaHi oscar_andrade,
No need to be sorry, we are here to help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi mwi2000de,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaHi maibrodersen,
Best regards,
VictoriaHi gianmarizzi,
Worked fine on my end. It did dismiss the notification.
@Justin Could you please give us a link to your website, we need more context to be able to help you.
You need to delete the cookies in the browser and test again.Best regards,
VictoriaHi gsmackie,
You can upload a screenshot to a service like Dropbox and give us the links here.
Please specify the page with the issue as well.
Best regards,
VictoriaHey stevegjacobs,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 767px) { .responsive.html_bottom_nav_header.html_cart_at_menu #top #wrap_all .main_menu { top: -55px; right: 36%; } .responsive #top .logo { margin-top: 50px; } }If you need further assistance please let us know.
Best regards,
VictoriaHi comprompt,
This is a JavaScript functionality and not css.
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaMay 27, 2018 at 3:34 pm in reply to: wp-admin/options-general.php was not found on this server after https #962779Hey vincemilia,
PLease, check these articles, you might find your answer here:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/https://www.thepolyglotdeveloper.com/2014/12/force-https-pages-wordpress-site/
Check the config and the .htaccess especially. (via FTP or cPanel of course)
If you need further assistance please let us know.
Best regards,
VictoriaHi decode,
You’re running a very old version of the theme. Since Enfold 4.3 there is a shortcode parser in the debug mode that validates the structure. You might want to update the theme.
Best regards,
VictoriaHey mleite1,
That must be a custom field.
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi ste_thumbs,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHey fabmcmull,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 767px) { #top #header #menu-item-wpml-ls-37-it { display: block; margin-top: -47px; margin-right: 10px; } }If you need further assistance please let us know.
Best regards,
VictoriaHi arreguisergio,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHey zinnaecker,
Can you please explain a bit more what the issue is? I cannot see it.
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHey Nicola,
Here is a thread for you to consider
If you need further assistance please let us know.
Best regards,
Victoria-
This reply was modified 7 years, 9 months ago by
Victoria.
Hi Antonio Gerardi,
I was replying to another user. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Can you please check server log for error? Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/
So now you managed to update the theme and only get the accordion not working?
Best regards,
VictoriaHey bk28832,
Which page did you try to publish? Can you please describe in more detail how to reproduce the issue?
Auf welcher Seite hast du versucht zu veröffentlichen? Können Sie bitte detaillierter beschreiben, wie das Problem reproduziert werden kann?
Best regards,
VictoriaHi Thorsten,
Have you tried doing it via FTP? In this case it might be better to update the theme via FTP in one of the folders and delete the other one.
Best regards,
VictoriaHey Antonio,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaHey MaktubJolie,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaMay 27, 2018 at 2:47 pm in reply to: Problem with Data Picker Layout – words overwriting in German #962752Hi Gaso,
It is enough to put the code in the Quick css. If you need more help with that, please give us a link to your website and the page with the datepicker.
Best regards,
Victoria -
This reply was modified 7 years, 9 months ago by
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