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  • #958100

    When I click any “section” block don’t need to modify any content, and save it , the content will be gone.

    Can you help me to resolve it. thank you.

    enfold Version: 4.2.6


    Hey decode,

    Yes, we’ll help. I just want to clarify if it works fine if you’re using other browsers such as chrome or firefox? is it on mac?
    Also the link you gave just redirects to the homepage but doesn’t log you in, please check.

    Best regards,


    It also have the same problem in chrome.

    1. click any section block
    2. don’t any modify, save the section block
    3. save the post
    4. section content is gone


    Hi decode,

    Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:

    Best regards,


    thank you.
    I already turn on debug mode.


    Is it right?


    Hi decode,

    Yes, thank you. The shortcode parser show no errors.
    Image 2018-05-21 at 14.09.45.png

    Please, right to your hosting provider to increase the post max size
    Image 2018-05-21 at 14.09.54.png
    and check if the issue remains.

    Best regards,


    hi~ I have change the post max size to 32MB.
    But the error is still existing.



    Thanks for the feedback. I added a text block to the page in private and that seems to have worked fine. On which page and how can we reproduce the problem?

    Best regards,


    please follow these steps

    1. click ‘duplicate page’ to duplicate the problem page

    2. edit the duplicate page

    3. open any color section block

    4. ‘SAVE’ the block, don’t need any modify

    5. ‘update’ the post

    6. the content aboe the first color section will be gone

    please help me, asap. thank you very much.



    Thanks for that, it’s likely happening due to this:

    <strong>OUR MISSION<strong>

    You have opened the tag twice and not closed any of them properly.

    Best regards,


    thank you , it is the problem.

    But We find the other problem.
    The tab section can’t show normally in avia advanced layout builder.

    Please help me to check it, thank you.



    Hi decode,

    You’re running a very old version of the theme. Since Enfold 4.3 there is a shortcode parser in the debug mode that validates the structure. You might want to update the theme.

    Best regards,

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