Page 879 – Support | Kriesi.at – Premium WordPress Themes

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June 11, 2018 at 3:01 pm in reply to: Ajax portfolio stopped working #971220

Victoria
Inactive Moderator

Hi gregorh,

Best regards,
Victoria

June 11, 2018 at 2:57 pm in reply to: Quick CSS new rules don't work when CSS performance settings are enabled #971215

Victoria
Inactive Moderator

Hi Dimitri,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 11, 2018 at 2:54 pm in reply to: Enfold 503 #971213

Victoria
Inactive Moderator

Hi pitanu,

Can you please check server log for error text?

Best regards,
Victoria

June 11, 2018 at 2:53 pm in reply to: Header Opacity #971211

Victoria
Inactive Moderator

Hey Ivana,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

June 11, 2018 at 2:04 pm in reply to: horizontal gallery on mobile, swipe isn't working properly #971194

Victoria
Inactive Moderator

Hi planetcappe,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 11, 2018 at 2:04 pm in reply to: YouTube Videos not Loading (Can't disable conditional play) #971193

Victoria
Inactive Moderator

Hey lucaroehrl,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Can you disable caching and minification for now?

Best regards,
Victoria

June 11, 2018 at 2:03 pm in reply to: Search icon on mobile view #971190

Victoria
Inactive Moderator

Hi Derya,

The Theme Update tab is in the Theme options. You can do it from there. Or upload a fresh copy of the theme via FTP.

How to Install Enfold Theme

Best regards,
Victoria

June 11, 2018 at 2:01 pm in reply to: Link input fields invisible #971189

Victoria
Inactive Moderator

Hi Menastickers,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 11, 2018 at 2:00 pm in reply to: Tab Section not responsive on mobile devices #971188
Victoria
Inactive Moderator
Hi andoni34,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
    #top .av-tab-section-outer-container .av-section-tab-title {
        padding: 10px 10px 0px 10px;
        width: 177px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 11, 2018 at 1:55 pm in reply to: Post category in the mesonary blog #971187
Victoria
Inactive Moderator
Hi torahulparashar,

Try the code below:
```
add_filter( 'avf_masonry_loop_prepare', 'avf_masonry_loop_prepare_mod_cat', 10, 2 );
function avf_masonry_loop_prepare_mod_cat( $key, $entries )
{
    $categories = get_the_category($key['ID']);
    $separator = ' ';
    $output = '';
    if ( ! empty( $categories ) ) {
        foreach( $categories as $category ) {
            $output .= '<span alt="' . esc_attr( sprintf( __( 'View all posts in %s', 'textdomain' ), $category->name ) ) . '">' . esc_html( $category->name ) . '</span>' . $separator;
        }
    }
    $key['text_before'] .= trim( $output, $separator );

    return $key;
}
```
Best regards,
Victoria
June 11, 2018 at 1:48 pm in reply to: Portfolio Grid displays preview text at footer, no longer plays videos #971179

Victoria
Inactive Moderator

Hi Andrew M,

This is a hypothetical issue, the /e modifier (the one that is being deprecated) is not used in that code, the code works fine.

Best regards,
Victoria

June 11, 2018 at 1:47 pm in reply to: Update Notice won't dismiss // +Sidebar issue. #971176

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

June 11, 2018 at 1:44 pm in reply to: Exclude Footer Template from Enfold ajax search #971171

Victoria
Inactive Moderator

Hi doug123,

Here are some threads to consider:

Exclude pages and posts by id from ajax search results

https://kriesi.at/support/topic/exclude-pages-from-search/

If you need further assistance please let us know.
Best regards,
Victoria

June 11, 2018 at 1:35 pm in reply to: Avia Page Builder with own custom Shortcode #971165

Victoria
Inactive Moderator

Hi wpler,

I asked our dev to have a look at this thread, he’ll reply whenever he can.

Best regards,
Victoria

June 11, 2018 at 1:32 pm in reply to: Responsive Iframe for Google presentation embedded #971162

Victoria
Inactive Moderator

Hey José Ramón,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

June 11, 2018 at 1:28 pm in reply to: Missing Heading at the partner elemnt #971160

Victoria
Inactive Moderator

Hi Christian,

Best regards,
Victoria

June 11, 2018 at 1:23 pm in reply to: hentry (markup: microformats.org) errors in google search console #971153

Victoria
Inactive Moderator

Hey syedali364,

Here are some threads to consider:
https://kriesi.at/support/topic/schema-org-type-imageobject/

Structured Data Error – ImageObject

If you need further assistance please let us know.
Best regards,
Victoria

June 11, 2018 at 1:20 pm in reply to: Enfold Lightbox #971145

Victoria
Inactive Moderator

Hey fchieli,

Do you mean you want to show all images on the page available in the lightbox with the prev/next button?

Best regards,
Victoria

June 11, 2018 at 1:13 pm in reply to: Mobile shows object object instead of fallback picture #971140

Victoria
Inactive Moderator

Hi green-finch,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Have you tried the suggestions posted above?

Best regards,
Victoria

June 11, 2018 at 1:10 pm in reply to: Edit column insert image does not function #971138

Victoria
Inactive Moderator

Hi tallypeled,

If you made some content, it will not be affected, the theme options can be exported for the backup and imported again. Better to re-upload the theme via FTP, just to make sure all the files get updated properly.

And of course, always do have a backup.

Best regards,
Victoria

June 11, 2018 at 1:07 pm in reply to: Structured data problems #971136

Victoria
Inactive Moderator

Hi Tobiy,

You can hire someone here

Customization

If you need further assistance please let us know.
Best regards,
Victoria

June 11, 2018 at 1:06 pm in reply to: Enfold Full width Masonry without page padding #971135

Victoria
Inactive Moderator

Hey lindenhof,

You need to try putting the masonry inside the color section, it might be fullwidth that way.

If you need further assistance please let us know.
Best regards,
Victoria

June 11, 2018 at 12:58 pm in reply to: Mega Menu on Mobile #971132

Victoria
Inactive Moderator

Hi sasha,

You have the header.php file in your child theme, did you update it with the fresh copy?

Best regards,
Victoria

June 11, 2018 at 12:44 pm in reply to: Please help: Home page shows all pages! :-O #971124

Victoria
Inactive Moderator

Hi ubsk01,

Those credentials worked for the .htpass but not to login to the dashboard, can you share those too, please?

Best regards,
Victoria

June 11, 2018 at 12:39 pm in reply to: Image Media Element / margin / diagonal section border #971122

Victoria
Inactive Moderator

Hey Hokuspokus,

You can classes or ids to the elements in question and do all the necessary adjustments with the css.

Grid row and color section are kind of mutually exclusive elements, why do you need to combine them?

Best regards,
Victoria

June 11, 2018 at 12:34 pm in reply to: Problem uploading fonts when using download hosting #971119

Victoria
Inactive Moderator

Hey Sorinwd,

Try excluding the font extensions form this rule.

If you need further assistance please let us know.
Best regards,
Victoria

June 11, 2018 at 12:32 pm in reply to: Enfold Default Imported but without products #971118

Victoria
Inactive Moderator

Hi https://cl.ly/0A0T1g0P3X3Q,

You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version. And then try to do the import again if the website does not look like the demo.

Best regards,
Victoria

June 11, 2018 at 12:27 pm in reply to: General Styling changes not working #971116

Victoria
Inactive Moderator

Hi ArthurSolutions,

No need to do that now in the functions.php file, as of now you can do that in the Theme options > Performance tab.

Best regards,
Victoria

June 11, 2018 at 12:26 pm in reply to: General Styling changes not working #971115

Victoria
Inactive Moderator

Hi SteffiDavis,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 11, 2018 at 12:25 pm in reply to: Full width slider on home page show title on some of the images #971114

Victoria
Inactive Moderator

Hey buddy1,

Well, if you set the image title and alt tag to be the text you want, you will get that rendered by the browser, as the title on mouse over. And making the tooltip for the images in the fullscreen slider might get a bit complex. You will need to build that custom functionality.

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 26,341 through 26,370 (of 38,325 total)

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