Page 800 – Support | Kriesi.at – Premium WordPress Themes

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August 22, 2018 at 2:36 pm in reply to: "Button" Element Save does not work #1000356

Victoria
Inactive Moderator

Hey Stefan,

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:

Advanced layout builder

Best regards,
Victoria

August 22, 2018 at 2:33 pm in reply to: Blog use Alternate Content colours #1000353

Victoria
Inactive Moderator

Hi Rob,

All right, thanks, for letting us know.

Best regards,
Victoria

August 22, 2018 at 2:31 pm in reply to: Safari Problem with Logos and Media #1000352

Victoria
Inactive Moderator

Hi tncgroup,

Are you using some lazy load plugin?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 22, 2018 at 2:29 pm in reply to: Enfold Showcase #1000349

Victoria
Inactive Moderator

Hi Clydeo,

Great website! Glad you enjoy using Enfold!

Best regards,
Victoria

August 22, 2018 at 2:28 pm in reply to: Wich page to diaplay on frontpage #1000348

Victoria
Inactive Moderator

Hey Hjerteven,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 22, 2018 at 2:27 pm in reply to: Enfold Cild Theme: Freelancer, 2 Entwürfe verwenden (Scrollen und Fixiert) #1000347

Victoria
Inactive Moderator

Hi mkessler1,

Please let us know how Guenni007’s solution worked for you.

Best regards,
Victoria

August 22, 2018 at 2:26 pm in reply to: enlarge the columns on the Additional Information tab #1000344

Victoria
Inactive Moderator

Hi fensor2,

You can change that in the theme options

how to remove or edit sidebar on a product category page?

https://kriesi.at/support/topic/enfold-store-product-categories-and-product-page-has-different-sidebars/

If you need further assistance please let us know.
Best regards,
Victoria

August 22, 2018 at 2:24 pm in reply to: Ladegeschwindigkeit bei ausgeblendeten Sektionen? #1000342

Victoria
Inactive Moderator

Hi Bewohnerfrei,

Glad Guenni007 could help you.

If you need further assistance please let us know.
Best regards,
Victoria

August 22, 2018 at 2:23 pm in reply to: Avia layout builder loop #1000340

Victoria
Inactive Moderator

Hi curdtslund,

What is the username for the WordPress?

I see only the password.

Best regards,
Victoria

August 22, 2018 at 2:17 pm in reply to: hotspot tooltip background #1000336

Victoria
Inactive Moderator

Hey Fischpi,

What code did you use to add the image?

Best regards,
Victoria

August 22, 2018 at 2:15 pm in reply to: Search box and image next to header menu #1000335

Victoria
Inactive Moderator

Hi Freek,

Did you use the code from the thread I gave you?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 22, 2018 at 2:09 pm in reply to: Not able to edit page #1000331

Victoria
Inactive Moderator

Hi Bravoavas,

Please check the pages now.

Best regards,
Victoria

August 22, 2018 at 2:02 pm in reply to: Masonry Gallery: Squeezed images in lightbox #1000328

Victoria
Inactive Moderator

Hi Renko,

I know where to find the code :)

We need to limit it’s action to the page where it is needed so that it does not mess with the lightbox height on other pages.

Best regards,
Victoria

August 22, 2018 at 2:01 pm in reply to: Invisible header which appears on scroll down #1000326

Victoria
Inactive Moderator

Hi metafora29,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? update your theme files/

Best regards,
Victoria

August 22, 2018 at 1:50 pm in reply to: I don't see what I'm writing in the text boxes on my Enfold Theme WP #1000320

Victoria
Inactive Moderator

Hi dewitonline,

Which version of php are you running?

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? update your theme files/

Best regards,
Victoria

August 22, 2018 at 1:46 pm in reply to: Mobile sticky header code not working? #1000315

Victoria
Inactive Moderator

Hi kilimats,

Do you mean the top menu with the buttons “Contact us” and “Client login”?

Best regards,
Victoria

August 22, 2018 at 1:41 pm in reply to: Can't update Enfold in theme due to the URL not being valid? #1000312

Victoria
Inactive Moderator

Hi agreatescape,

It is better to try to update the theme via FTP. Do you know how to do that?

Best regards,
Victoria

August 22, 2018 at 1:13 pm in reply to: portfolio tags styling, links #1000295
Victoria
Inactive Moderator
Hey Munford,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.portfolio_tag {
    margin-right: 10px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 22, 2018 at 1:10 pm in reply to: Adsense issue #1000291
Victoria
Inactive Moderator
Hi mohammadkhataan,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .avia_textblock h3.rtl a:hover, #top h3 a:hover {
	color: blue !important; /* you can change the color here to whatever you like */
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 22, 2018 at 1:08 pm in reply to: YOAST/Enfold Javascript conflict #1000290

Victoria
Inactive Moderator

Hi entrepreneur41,

That is not an error that will break things, if you mean the 404 error.

Best regards,
Victoria

August 22, 2018 at 1:05 pm in reply to: Some pages don't look right on ipad #1000288

Victoria
Inactive Moderator

Hey stevegjacobs,

Could you please attach some screenshots of the issue?

Which part is not working for you?

Best regards,
Victoria

August 22, 2018 at 1:02 pm in reply to: Incorrect Theme Downloading #1000287

Victoria
Inactive Moderator

Hi Beth,

The demo import went fine.

If you need further assistance please let us know.
Best regards,
Victoria

August 22, 2018 at 12:57 pm in reply to: Custom Map Marker Image Size : Won't Display at 80x80px #1000284

Victoria
Inactive Moderator

Hi sky19er,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 22, 2018 at 12:55 pm in reply to: Section Bottom Border Styling #1000283
Victoria
Inactive Moderator
Hi bridgeway04,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia_transform .av-extra-border-element.border-extra-arrow-down .av-extra-border-inner {
    box-shadow: inset 0 1px 3px rgba(0,0,0,0.1);
    border-bottom: 1px rgba(0,0,0,0.1) solid;
    border-right: 1px rgba(0,0,0,0.1) solid;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 22, 2018 at 12:49 pm in reply to: Randomize testimonials #1000279

Victoria
Inactive Moderator

Hey sparkzilla,

The code is fine, except it has moved to this file
/enfold/config-templatebuilder/avia-shortcodes/testimonials/testimonials.js

If you need further assistance please let us know.
Best regards,
Victoria

August 22, 2018 at 12:46 pm in reply to: Full Width Submenu Force Mobile at Specific Width #1000276

Victoria
Inactive Moderator

Hi ProTravelGolf,

Best regards,
Victoria

August 22, 2018 at 12:39 pm in reply to: Logo center, menu right #1000273

Victoria
Inactive Moderator

Hi goloburda,

Best regards,
Victoria

August 22, 2018 at 12:35 pm in reply to: Text Block Editor deletes my line-breaks #1000267

Victoria
Inactive Moderator

Hey hello_IT,

Are you doing it in the text mode?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Please point us to the element and the page where it is not working.

Best regards,
Victoria

August 21, 2018 at 10:01 pm in reply to: Safari Problem with Logos and Media #1000046

Victoria
Inactive Moderator

Hey tncgroup,

I did not see anything like that in Safari. Can you please make a small screencast of the issue?

Best regards,
Victoria

August 21, 2018 at 9:57 pm in reply to: WordPress cannot update! #1000044

Victoria
Inactive Moderator

Hey lgarbarz,

Here is a thread for you to consider
https://kriesi.at/support/topic/theme-updates-not-showing-in-wordpress-updates/page/2/#post-555727

If you need further assistance please let us know.
Best regards,
Victoria
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Posts

Viewing 30 posts - 23,971 through 24,000 (of 38,325 total)

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