August 21, 2018 at 7:03 pm #999934
Anyone having this issue? I’m trying to update the theme through the dashboard but says “download failed. A valid URL was not provided.”August 21, 2018 at 10:13 pm #1000054
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ).
- Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.
BasilisAugust 22, 2018 at 5:20 am #1000134August 22, 2018 at 1:41 pm #1000312
It is better to try to update the theme via FTP. Do you know how to do that?
VictoriaAugust 22, 2018 at 1:53 pm #1000322
and by the way – sometimes it is only the tmp directory missing (which is defined on wp-config.php) on the wordpress installation.August 22, 2018 at 3:01 pm #1000377
Here is a thread with a solution for you
If you need further assistance please let us know.
VictoriaAugust 27, 2018 at 9:34 pm #1002451
What’s the link to the solution? We are experiencing the same issue on lots of sitesAugust 28, 2018 at 6:36 am #1002562
Sorry for the problems, here is the link to the solution: https://kriesi.at/support/topic/can-not-update-to-enfold-4-4-1-on-all-our-websites/#post-999790
RikardOctober 26, 2018 at 3:02 am #1026615
I have the same problem with one of my sites. The links you provide are either not working or routing to this page itself!
So can you please provide us with the right solution?
grt BorisOctober 26, 2018 at 3:17 am #1026616
Never mind my previous post, will try the solution you mentioned in another thread first ;-)October 26, 2018 at 3:10 pm #1026829November 8, 2018 at 2:30 pm #1031272November 9, 2018 at 1:26 pm #1031641
Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
RikardJanuary 30, 2019 at 3:48 pm #1060521
I have been trying to update my enfold theme via FTP. I have successfully updated all of the enfold theme files but when i check in enfold it still says that i am running version 4.41 instead of version 4.5.3.
Is this a know issue?
jamesFebruary 1, 2019 at 1:29 pm #1061529
You are not running the latest version on any of your sites. Did you try to update using the plugin I mentioned earlier in the thread?
RikardFebruary 1, 2019 at 1:50 pm #1061537
This has been solved, sorry for the late reply ;-)
I do have another problem in another thread though :-P hahaFebruary 1, 2019 at 5:47 pm #1061632
The topic ‘Can't update Enfold in theme due to the URL not being valid?’ is closed to new replies.