Page 701 – Support | Kriesi.at – Premium WordPress Themes

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November 27, 2018 at 8:03 pm in reply to: Terms and conditions link does not open #1038175

Victoria
Inactive Moderator

Hi Santiago,

Here is a thread for you to consider

woocommerce 3.4 – terms and conditions dosen't open in checkout!!

woocommerce-3-4-terms-and-conditions-dosent-open-in-checkout/embed/#?secret=FR8KZ3uYtd" data-secret="FR8KZ3uYtd" width="600" height="338" title="“<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">woocommerce</a> 3.4 – terms and conditions dosen't open in checkout!!” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2018 at 7:55 pm in reply to: Hamburger Menu on Desktop Dropdown on Hover #1038170

Victoria
Inactive Moderator

Hey jwyderko,

Here is a thread for you to consider

Opening Burger Menu on hover

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2018 at 7:49 pm in reply to: Submenus appearing in sidebar menu, cannot change Quick CSS, destroyed my layout #1038164

Victoria
Inactive Moderator

Hey ping-pong,

Best regards,
Victoria

November 27, 2018 at 7:46 pm in reply to: General Styling – color scheme selection takes hours to take effect #1038163

Victoria
Inactive Moderator

Hi mrhsbandaides,

Can you please make that account admin? I cannot check theme options.

Best regards,
Victoria

November 27, 2018 at 7:43 pm in reply to: Add excerpt to taxonomy-portfolio_entries.php #1038162

Victoria
Inactive Moderator

Hey smudgedesign,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 27, 2018 at 7:39 pm in reply to: ENFOLD – Font & Padding management for mobile devices #1038159

Victoria
Inactive Moderator

Hey xuamox,

This can be easily adjusted with css and media queries. All you need is some css knowledge. And you can reuse the code from one website to another.

Could you please attach some screenshots of the issues that you’re struggling with most of the time?

Best regards,
Victoria

November 27, 2018 at 7:34 pm in reply to: Vimeo embed with autoplay doesn't seem to be working #1038157

Victoria
Inactive Moderator

Hi sky19er,

Well, no Apple decided to keep it for the users to decide. There’s not much we can do here.

Best regards,
Victoria

November 27, 2018 at 7:27 pm in reply to: Problems with Burger Menu, Lightbox #1038154

Victoria
Inactive Moderator

Hi Barbara,

Best regards,
Victoria

November 27, 2018 at 7:26 pm in reply to: Problems with Avia Layout Architect #1038152

Victoria
Inactive Moderator

Hey aleopold,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Please specify the pages with the issue?

Best regards,
Victoria

November 27, 2018 at 7:24 pm in reply to: Script error #1038149

Victoria
Inactive Moderator

Hey Pas7o,

Here is a thread for you to consider

Dependency errors on installing query Monitor plugin.

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2018 at 7:21 pm in reply to: add extra text & image to single product page after #1038148

Victoria
Inactive Moderator

Hey AlidaKal,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 27, 2018 at 7:21 pm in reply to: add extra text & image to single product page after #1038147

Victoria
Inactive Moderator

Hey AlidaKal,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 27, 2018 at 7:16 pm in reply to: Cant update personal token #1038146

Victoria
Inactive Moderator

Hey xsuperdadx,

Here is a thread for you to consider

Envato private token doesn't work

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2018 at 7:15 pm in reply to: blog layout in mobile portrait #1038143

Victoria
Inactive Moderator

Hey bauchope,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

November 27, 2018 at 7:12 pm in reply to: Google fonts not working in FF and Edge #1038142

Victoria
Inactive Moderator

Hey whdsolutions,

Are you on a PC?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

November 27, 2018 at 7:10 pm in reply to: Updating to Enfold 4.5 and validating Personal Token #1038141

Victoria
Inactive Moderator

Hi NadineSchenkl,

You need to have separate tokens for all licenses.

Best regards,
Victoria

November 27, 2018 at 7:08 pm in reply to: Add the search icon from header into a full width submenu? #1038138

Victoria
Inactive Moderator

Hi jholtdesign,

Here are some threads to consider:

Add custom searchbox to main navigation

Adding Search to the Header Secondary Menu

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2018 at 7:06 pm in reply to: How to change the font of a contact form? #1038137

Victoria
Inactive Moderator

Hey DROR,

Do you have the font installed already?

Best regards,
Victoria

November 27, 2018 at 7:04 pm in reply to: Move the Category name above the Title in AVIA Blog Post Element #1038134

Victoria
Inactive Moderator

Hey vectorcriz,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 27, 2018 at 7:03 pm in reply to: Link is missing using Simple Membership #1038133

Victoria
Inactive Moderator

Hey Hans,

Could you please attach some screenshots of the issue?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 27, 2018 at 7:02 pm in reply to: Update enfold from 3.0.4 to 4.5.0 and disappear Portfolio Items #1038131

Victoria
Inactive Moderator

Hi Empatica,

Where are they supposed to be showing?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

November 27, 2018 at 6:58 pm in reply to: Footer height adjustement #1038129

Victoria
Inactive Moderator

Hey Roger,

Best regards,
Victoria

November 27, 2018 at 6:48 pm in reply to: masonry grid image overlay when text and excerpt are below the image #1038121

Victoria
Inactive Moderator

Hi Birdster,

Do you mean you need different layouts for the items within the same masonry?

Best regards,
Victoria

November 27, 2018 at 6:35 pm in reply to: Weird Mobile Stacking on Specifically on iPhone #1038117

Victoria
Inactive Moderator

Hi mohammadkhataan,

I replied to you in that other thread, please do not post in the unrelated threads.

Best regards,
Victoria

November 27, 2018 at 6:33 pm in reply to: Affiliate script code #1038113

Victoria
Inactive Moderator

Hey mobileSmart,

Best regards,
Victoria

November 27, 2018 at 6:30 pm in reply to: how can I put the secondary menu/phone info between logo and main menu? #1038112

Victoria
Inactive Moderator

Hi gilleskom,

You need to add a widget to the header area and put whatever you need in there.
Here are the docs for you

Header

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2018 at 6:28 pm in reply to: 500 error after updating Enfold theme #1038111

Victoria
Inactive Moderator

Hi,

Can you please check server log for error?

Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

November 27, 2018 at 6:27 pm in reply to: Category and keyword page – layout same as blog page layout? #1038109

Victoria
Inactive Moderator

Hey enricobaumgart,

Here is a thread for you to consider
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2018 at 6:25 pm in reply to: Galleri shows thumbnails, though unchecked.. #1038107

Victoria
Inactive Moderator

Hi Jan,

It is php code not css, yes it should be fixed in the next version.

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2018 at 6:23 pm in reply to: Broke Grid Row Mobile Behavior #1038106
Victoria
Inactive Moderator
Hi mooshonov,

We need to add the padding rule for mobile screens too:
```
@media only screen and (max-width: 479px) {
  #top .no_margin.av_two_fifth {
    width: 100%;
    padding: 30px !important;
 }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 21,001 through 21,030 (of 38,325 total)

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