Page 695 – Support | Kriesi.at – Premium WordPress Themes

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November 30, 2018 at 4:34 pm in reply to: business inquiry #1039365

Victoria
Inactive Moderator

Hey ehsan esmailian,

Thank you for your interest in Enfold.

Demos come with the theme. You need to buy the license for the theme and you’ll get all the demos with it.

Meanwhile, you can show demos here
https://kriesi.at/themedemo/?theme=enfold-overview

Best regards,
Victoria

November 30, 2018 at 4:31 pm in reply to: Looking for the CSS Code for "Dark Transparent"styling Mailchimp Signup Form #1039363

Victoria
Inactive Moderator

Hi cetsolini,

Thank you, yes, we can see the screenshots now.

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 30, 2018 at 4:30 pm in reply to: Layerslider Issue conflict? #1039362

Victoria
Inactive Moderator

Hey Snerp,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

November 30, 2018 at 4:26 pm in reply to: Elemente laden nicht mehr oder springen an falsche Stelle #1039361

Victoria
Inactive Moderator

Hi Lars,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 30, 2018 at 4:26 pm in reply to: Avia Layout Builder Won't Save Edited Text #1039359

Victoria
Inactive Moderator

Hi Monique,

Looks like it was an issue in that version of the theme. You need to update the theme, in later versions, the error is gone.
https://kriesi.at/support/topic/editor-element-live-preview/

If you need further assistance please let us know.
Best regards,
Victoria

November 30, 2018 at 4:22 pm in reply to: Portfolio Problem #1039356

Victoria
Inactive Moderator

Hi gabs01,

Our galleries do not have such functionality out of the box, you might want to look for a gallery plugin that does that.

If you need further assistance please let us know.
Best regards,
Victoria

November 30, 2018 at 4:20 pm in reply to: Problem with Check Button (repeat) #1039354

Victoria
Inactive Moderator

Hey kikosanchezestudio,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 30, 2018 at 4:19 pm in reply to: website completly crashed after update #1039353

Victoria
Inactive Moderator

Hi clpont,

The website seems to be running ok. Did you manage to update it or restore?

Which version of php are you running?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 30, 2018 at 3:32 pm in reply to: Grid row heights not equal on desktops #1039341
Victoria
Inactive Moderator
Hi thomasjarvisdesign,

Ohhh….yeah, I guess, sorry :)

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-styling-no-styling .avia_image {
    margin-bottom: -1px;
}
.av-layout-grid-container {
    overflow: hidden;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 30, 2018 at 3:23 pm in reply to: Extend Google Map API Callback aviaOnGoogleMapsLoaded #1039336

Victoria
Inactive Moderator

Hey Switzer,

Well, you need to write a custom script that will listen to that event and add a function to handle it.

If you need further assistance please let us know.
Best regards,
Victoria

November 30, 2018 at 3:22 pm in reply to: Add in Masonry after title also the Author's name and category #1039333

Victoria
Inactive Moderator

Hi lorenzopaolini,

This solution can help you achieve that
https://kriesi.at/support/topic/inject-category-name-into-masonry-element/#post-617984

If you need further assistance please let us know.
Best regards,
Victoria

November 30, 2018 at 3:19 pm in reply to: Pagination Messed Up #1039332

Victoria
Inactive Moderator

Hi CurlyHost,

Can you please deactivate the Redirection and the Jetpack plugins and see if the issue persists.

Best regards,
Victoria

November 30, 2018 at 3:15 pm in reply to: error duplicate style attribute #1039330

Victoria
Inactive Moderator

Hi cg,

Can you disable caching and minification for now? In the view source I can see the duplicate but in the devtools I don’t, maybe the browser stips it down.

Best regards,
Victoria

November 30, 2018 at 3:02 pm in reply to: Cannot update to Version 4.5 #1039328

Victoria
Inactive Moderator

Hi milieti,

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

November 30, 2018 at 3:01 pm in reply to: Global shareing/editing of templates #1039326

Victoria
Inactive Moderator

Hi Dewdan,

The thing is that we already have this. You can create one page and set it to be a footer and so you don’t need to add to all pages and it is edited in one place. Did you know this?

Best regards,
Victoria

November 30, 2018 at 2:57 pm in reply to: stop image titles popping up on hover #1039324
Victoria
Inactive Moderator
Hi samdive,

This cannot be done with css, as the little tooltips are a built-in browser mechanism.

It can be that the hosting provider or some plugin on your end does not allow you to edit files from the WordPress interface, please check.

Best regards,
Victoria
- This reply was modified 7 years, 2 months ago by Victoria.
November 30, 2018 at 2:44 pm in reply to: problem with Your support #1039320

Victoria
Inactive Moderator

Hi Sachasilvestri,

Can you disable caching and minification for now? It should look a bit different on mobile.

Best regards,
Victoria

November 30, 2018 at 2:42 pm in reply to: Some image sizes are not available in all contexts #1039318

Victoria
Inactive Moderator

Hi Alessio,

Can you please tell us the exact element and the exact page where you need bigger images? Maybe it is something that can be done with css?

Best regards,
Victoria

November 30, 2018 at 2:36 pm in reply to: Purchase Code for LayerSlider WP not working #1039317

Victoria
Inactive Moderator

Hey SWDAdmin,

Enfold purchase code will not work for the Layer Slider. The update for the bundled Layer Slider will come with one of the next Enfold updates.

If you want it sooner you can buy the Layer Slider license and activate it.

If you need further assistance please let us know.
Best regards,
Victoria

November 30, 2018 at 2:34 pm in reply to: I can not remove the header or footer shading #1039316

Victoria
Inactive Moderator

Hey robertolex,

Best regards,
Victoria

November 30, 2018 at 2:33 pm in reply to: Submenu doesn´t work #1039313

Victoria
Inactive Moderator

Hi Michael Oeser,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 30, 2018 at 2:31 pm in reply to: 2 different fonts in shop overview page #1039312
Victoria
Inactive Moderator
Hi esthernijhuis,

https://cl.ly/23b2138bd95f You have this code in your Quick css somewhere, it is making the links green and then you want to override it? You need to remove that code.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #woocommerce_product_categories-2 .product-categories .cat-parent > a{
  font-weight:bold;
  color:red;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 30, 2018 at 2:25 pm in reply to: Pagination broken in Enfold when WPML Multilingual CMS plugin enabled #1039311

Victoria
Inactive Moderator

Hey dburton77,

Best regards,
Victoria

November 30, 2018 at 2:22 pm in reply to: Vertical separation lines between Footer Widgets #1039308
Victoria
Inactive Moderator
Hey DJ,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#footer .flex_column.av_one_fourth {
    border-right: 1px solid #fff;
}
#footer .flex_column.av_one_fourth:last-child {
    border-right: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 30, 2018 at 2:19 pm in reply to: Breadcrumb order not correct #1039306

Victoria
Inactive Moderator

Hi Karinorage,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 29, 2018 at 8:00 pm in reply to: Product page not loading since php 7.2 #1039146

Victoria
Inactive Moderator

Hey christwars,

Can you please check server log for error?

Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

November 29, 2018 at 8:00 pm in reply to: How to display exact posting time? #1039144

Victoria
Inactive Moderator

Hey sunwuye,

DO you mean on the single post?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 29, 2018 at 7:59 pm in reply to: New page template file with footer and no header #1039142

Victoria
Inactive Moderator

Hi joel006,

We have a teplate without header and footer out of the box.

Best regards,
Victoria

November 29, 2018 at 7:56 pm in reply to: Settings for customer recommendations #1039141

Victoria
Inactive Moderator

Hey Beat,

Could you please attach some screenshots of the issue?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 29, 2018 at 7:56 pm in reply to: 500 error after updating Enfold theme #1039140

Victoria
Inactive Moderator

Hi blendside,

Best regards,
Victoria
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Viewing 30 posts - 20,821 through 20,850 (of 38,325 total)

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