Page 656 – Support | Kriesi.at – Premium WordPress Themes

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January 18, 2019 at 7:52 pm in reply to: Several questions #1055638

Victoria
Inactive Moderator

Hey Henk,

Best regards,
Victoria

January 18, 2019 at 7:50 pm in reply to: Google maps with "for development purposes only" #1055636

Victoria
Inactive Moderator

Hi webba,

Do you have billing enabled for the MAps?

Best regards,
Victoria

January 18, 2019 at 7:49 pm in reply to: anchor links in combination with submenu left #1055635

Victoria
Inactive Moderator

Hi dialog-one,

Well, you’ll need to use some text blocks or code blocks insider the 1/1 elements and give id’s to them.

If you need further assistance please let us know.
Best regards,
Victoria

January 18, 2019 at 7:45 pm in reply to: Feature Image don't displayed #1055633

Victoria
Inactive Moderator

Hi BigBatT,

When you make posts with the Advanced Layout Builder all those meta elements are not present out of the box, you need to add some of them using the Advanced Layout Builder elements. It’s always been like this even when the Default editor was used in WordPress.

Best regards,
Victoria

January 18, 2019 at 7:43 pm in reply to: Sites are not recognized as sites #1055632

Victoria
Inactive Moderator

Hey aXon_einkauf,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

January 18, 2019 at 7:39 pm in reply to: Remove woocommerce product category description if a product filter is active #1055631

Victoria
Inactive Moderator

Hey integraing,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

January 18, 2019 at 7:39 pm in reply to: Web Font icon #1055629

Victoria
Inactive Moderator

Hey creativeopole,

Here are the docs for you on how to upload the font or the icon font:

Typography

Icon

If you need further assistance please let us know.
Best regards,
Victoria

January 18, 2019 at 7:37 pm in reply to: a lot of problems with editing website since update wordpress and enfold #1055627

Victoria
Inactive Moderator

Hi Angelo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 18, 2019 at 7:36 pm in reply to: Space between big icon list #1055626

Victoria
Inactive Moderator

Hi Fungieren,

Glad you got it working for you with Guenni007’s help! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 18, 2019 at 7:35 pm in reply to: Hauptmenu linke Seite – Vertikal – Abstand verkleinern #1055625

Victoria
Inactive Moderator

Hey Pia,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 18, 2019 at 7:34 pm in reply to: Datepicker – kalender not showing in contact form #1055624

Victoria
Inactive Moderator

Hey limedrop,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 18, 2019 at 7:33 pm in reply to: Follow UP to 1 year Old RTL Problem #1055623

Victoria
Inactive Moderator

Hi GuyMVI,

Glad you got it working for you! :)

Sorry for the inconveniences, there were some update issues recently due to Envato changing API, but that seems to be working smoothly now.

If you need further assistance please let us know.

Best regards,
Victoria

January 18, 2019 at 7:27 pm in reply to: PROBLEM WITH UPDATE #1055620

Victoria
Inactive Moderator

Hi Gaëlle,

Please refer to a solution here
https://kriesi.at/support/topic/fatal-errow-cannot-redeclare-av_countdown_events_fallback/#post-952873

If you need further assistance please let us know.
Best regards,
Victoria

January 18, 2019 at 7:21 pm in reply to: Fixing background from scrolling when inside lightbox #1055617

Victoria
Inactive Moderator

Hi Ralf Behrendt,

Glad you got it working for you with Guenni007’s help! :)

Well, the solution is available at the forum, so others will be able to use it.

If you need further assistance please let us know.

Best regards,
Victoria

January 18, 2019 at 7:20 pm in reply to: Submenu #1055615

Victoria
Inactive Moderator

Hi vin8tan,

What do you mean “the submenu is scrollable with no scroll bar”, I see no need to scroll the submenu on desktop, and the scroll top is kind of covered by the messenger popup window.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 18, 2019 at 7:15 pm in reply to: Logo center and Burger menu right #1055614

Victoria
Inactive Moderator

Hey bk28832,

Please, set the options “logo left, menu right”, and let us help you with the css to center the logo.

Best regards,
Victoria

January 18, 2019 at 7:13 pm in reply to: arrows in content crash page #1055613

Victoria
Inactive Moderator

Hi Nadja,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 18, 2019 at 7:11 pm in reply to: Unable to set browser caching.May be because of theme? #1055610

Victoria
Inactive Moderator

Hi MaxMiko,

Please let us know how it worked for you.

If you need further assistance please let us know.
Best regards,
Victoria

January 18, 2019 at 7:09 pm in reply to: Overlaying menu-items when hover on Sidebar Flyout Menu in Google Chrome #1055608

Victoria
Inactive Moderator

Hi forde,

Best regards,
Victoria

January 18, 2019 at 6:58 pm in reply to: Constructions Demo import not working #1055606

Victoria
Inactive Moderator

Hi SchaumburgSEO,

The demo import worked just now. But are you trying to import the demo over the existing website?

You might want to delete all the pages and do the import again. I see the construction pages created.

Best regards,
Victoria

January 18, 2019 at 6:53 pm in reply to: Portfolio Images Not showing #1055603

Victoria
Inactive Moderator

Hi envisageiam,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

January 18, 2019 at 6:51 pm in reply to: Every page except for the "welcome" page seem to not be mobile responsive. #1055600

Victoria
Inactive Moderator

Hi StottTrucking,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 18, 2019 at 6:40 pm in reply to: Create Button In Header for Desktop Version and top for mobile #1055597

Victoria
Inactive Moderator

Hi projectt_co_uk,

https://cl.ly/ebbd25c1934d I am seeing the heart. Is this not what you’ve been trying to achieve?

Great work by the way!

Best regards,
Victoria

January 18, 2019 at 6:39 pm in reply to: enfold update bug/won't work #1055596

Victoria
Inactive Moderator

Hey AgenturHammerer,

The automatic updates doesn’t work with all server environments unfortunate, but you could try running this plugin in order to clear WordPress transients to see if that helps: https://wordpress.org/plugins/transients-manager/. If not then I think you will have to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Victoria

January 18, 2019 at 6:36 pm in reply to: Changing font size on button #1055592
Victoria
Inactive Moderator
Hey mlangereis,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-button.avia-size-x-large {
    font-size: 20px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 18, 2019 at 6:17 pm in reply to: image hover effect doesn't work #1055582

Victoria
Inactive Moderator

Hi barabasone,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

January 18, 2019 at 6:15 pm in reply to: LayerSlider encountered a problem while it tried to show your slider. #1055579

Victoria
Inactive Moderator

Hi Kathy,

Please find the exported Layer Slider below.

Best regards,
Victoria

January 18, 2019 at 6:12 pm in reply to: padding on a "layout elements" column #1055574

Victoria
Inactive Moderator

Hey c_srishti,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 18, 2019 at 6:10 pm in reply to: Fullscreen slider on iPad #1055573

Victoria
Inactive Moderator

Hi loudcow,

Glad you found a solution that works for you.

If you need further assistance please let us know.

Best regards,
Victoria

January 18, 2019 at 6:09 pm in reply to: sidebars missing on product pages #1055571

Victoria
Inactive Moderator

Hi Maskenzauber,

We are here to help you with the issues, we do not code the theme. We do not have enough context to help you with the issue at this point, neither the page link nor the screenshots.

How do you expect us to guess what is wrong with your installation?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 19,651 through 19,680 (of 38,325 total)

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