Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • January 17, 2019 at 1:46 am #1054818
    AgenturHammerer

    Hey.

    I bought the theme enfold a while ago and found out, that the update function doesn’t work at all…

    When I go to my theme settings and than to theme update, it shows me:
    Theme Updates
    No Updates available. You are running the latest version! (4.0.7)

    Check Manually

    Haha, we have already version 4.5.2, also when I checked it manually, it says I’m up to date…

    Username and Api key are working and approved.

    I uploaded and installed the new theme via ftp, but this is nothing for a client.

    How can I fix this?
    Does anyone have an idea?

    Thank you very much for your support!

    Regards,
    Andi

    January 18, 2019 at 6:39 pm #1055596
    Victoria

    Hey AgenturHammerer,

    The automatic updates doesn’t work with all server environments unfortunate, but you could try running this plugin in order to clear WordPress transients to see if that helps: https://wordpress.org/plugins/transients-manager/. If not then I think you will have to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Victoria

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.