Hey Markus,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

Hi lion73,

If you want to use the icons available for money, then you need to purchase them. Or look for some other images.

Have you seen these?
https://fontawesome.com/icons/teeth?style=solid

Best regards,
Victoria

Hi Rogervane,

Can you please check server log for error?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

Hey Jason,

Are you using the lazy load functionality of Jetpack or some other plugin?

It does not work with masonry at this point.

Best regards,
Victoria

Hi rivandemo,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

Hi Philuca,

Best regards,
Victoria

Hey richardhofer83,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Victoria

Hi jeroenvandessel,

Load more function does not work with the images lazy loading at this point. Please keep it disabled.

Best regards,
Victoria

Hi Shorty05,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Victoria

Hi solomita,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

Hi luigi,

Sorry for the late reply.

Please check these threads:
https://wordpress.org/support/topic/media-files-not-visible-in-library/
https://wpml.org/forums/topic/no-items-found-in-galleries/

This is not a theme related issue, it’s a general WordPress issue.

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

Hi Pcsanady,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

Hi M1000000,

This is the intended behavior, it shows random posts if the chosen category is empty, yes. I know it is not ideal but this is how it works.

Best regards,
Victoria

Hey capasiter,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Please, have a look at our docs here

Best regards,
Victoria

Hey Kamakshi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria