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Hi guidiepartner,
Please have a look at this thread
https://wordpress.org/support/topic/change-contact-form-from-email-address/Best regards,
VictoriaMay 4, 2019 at 12:14 pm in reply to: Draft preview is showing the first version of a page but not changes #1097163Hi slui,
The block validation error pops up if Gutenberg was enabled. You need to have it disabled in the theme options.
Best regards,
VictoriaHey CVSjiunjie,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#top .fullsize .template-blog .post .entry-content-wrapper > * { max-width: 100%; } #top .fullsize .template-blog .post .entry-content-wrapper { max-width: 100%; }If you need further assistance please let us know.
Best regards,
VictoriaHi kmihanet,
The code added, works now, but please make sure the icon code is correct.
Best regards,
VictoriaHey guttogjente,
Could you please attach a mockup of what you’re trying to achieve?
Best regards,
VictoriaMay 4, 2019 at 11:32 am in reply to: Layerslider not working FireFox and mobile after upgrade from 3.6.1 to 4.5.6 #1097154Hey nlssweb,
I am getting all these errors, did not even see the Layer Slider. Looks like it is something with your server configuration.
Best regards,
VictoriaHey Thomas,
Please have a look at this thread
If you need further assistance please let us know.
Best regards,
VictoriaMay 4, 2019 at 11:22 am in reply to: Search Bar Results are Different When Using iPad/iPhone in AJAX and in WordPress #1097149Hey Leith,
Please have a look at this thread
https://kriesi.at/support/topic/results-from-search-box-and-search-results-page-are-different/If you need further assistance please let us know.
Best regards,
VictoriaMay 4, 2019 at 11:20 am in reply to: Google maps doesn't load while with specific plugin it does #1097148Hi (Email address hidden if logged out) ,
Best regards,
VictoriaMay 4, 2019 at 11:16 am in reply to: Masonry module: hoping to have title always visible and excerpt on mouseover #1097146Hey SSCM,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi hylandgraphics,
Best regards,
VictoriaHi whiteshanty,
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey Valerie,
Well, you can hide it with css.
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaMay 3, 2019 at 6:42 pm in reply to: Full-Width Easy Slider Works Great on Desktop but Cuts of Sides on Mobile #1096984Hey skagitmarketing,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width:767px){ #full_slider_1, #full_slider_1 .av_slideshow_full.avia-slideshow, #full_slider_1 .avia-slideshow-inner, #full_slider_1 .avia-slideshow li, #full_slider_1 .avia-slideshow li img { min-height: 240px; } #full_slider_1 .avia-slideshow li img { width: 140% !important; max-width: auto; } .html_header_transparency #top .avia-builder-el-0 .slideshow_caption { padding-top: 0px; } }If you need further assistance please let us know.
Best regards,
VictoriaHey mrsmith1313,
Can you disable caching and minification for now?
Best regards,
VictoriaMay 3, 2019 at 6:36 pm in reply to: Masonry gallery item margins in two column layout defined more globally #1096978Hey JanMiHero,
Best regards,
VictoriaMay 3, 2019 at 6:36 pm in reply to: Masonry gallery item margins in two column layout defined more globally #1096977Hey JanMiHero,
Best regards,
VictoriaMay 3, 2019 at 6:34 pm in reply to: Issue still not resolved with removing small preview image. #1096976Hey gb,
Best regards,
VictoriaMay 3, 2019 at 6:31 pm in reply to: Partner/Logo Element jumping although images have all the same height #1096974Hey Stefan,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaMay 3, 2019 at 6:29 pm in reply to: How to remove the link of Featured Image on single post page? #1096973Hey Vasilis,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.big-preview.multi-big a { pointer-events: none !important; cursor: default; }If you need further assistance please let us know.
Best regards,
VictoriaHey Sandra,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaMay 3, 2019 at 5:59 pm in reply to: 2 columns in Masonry-Grid on iPhone 6s, but Display-Option is set to 1 column #1096966Hi Guido,
https://cl.ly/836d471eb79e Looks like this on my phone. Is that portrait or landscape view?
Best regards,
VictoriaHey itsupport24,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you or look for some plugin that handles that :)
Best regards,
VictoriaHey rapacebeano,
What code are you trying to add?
Best regards,
VictoriaMay 3, 2019 at 5:51 pm in reply to: Masonry – Increase Excerpt Characters and Hide Publish Date #1096959Hi tonyhsieh999,
Please try the solution posted here
Best regards,
VictoriaHi hollidayabroad,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi FelixB,
Best regards,
VictoriaHi pankaj_mangal,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaMay 3, 2019 at 5:46 pm in reply to: adding or amending directory listings within ENFOLD theme #1096952Hey Adeeb Basharat,
Where are you try to reset the password? To which account?
Best regards,
Victoria -
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