Page 533 – Support | Kriesi.at – Premium WordPress Themes

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June 13, 2019 at 8:34 pm in reply to: Logo not appearing #1110065

Victoria
Inactive Moderator

Hi Laurent,

The logo is showing up immediately on my end. Can you please make a small screencast of how it loads on your end?

Best regards,
Victoria

June 13, 2019 at 8:31 pm in reply to: Updating an old website #1110063

Victoria
Inactive Moderator

Hey Fionadee,

Please follow the procedure posted here:

problem update 4.5 failed

If you need further assistance please let us know.
Best regards,
Victoria

June 13, 2019 at 8:29 pm in reply to: Sidebar links – Beitäge als Submenü #1110061

Victoria
Inactive Moderator

Hey NiKo1975,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

June 13, 2019 at 8:26 pm in reply to: Problems with posts after update #1110058
Victoria
Inactive Moderator
Hey gianazzi,

Please add this to your wp-config
```
// Turn debugging on
define('WP_DEBUG', true);

// Tell WordPress to log everything to /wp-content/debug.log
define('WP_DEBUG_LOG', true);

// Turn off the display of error messages on your site
define('WP_DEBUG_DISPLAY', false);

// For good measure, you can also add the follow code, which will hide errors from being displayed on-screen
@ini_set('display_errors', 0);
```
Best regards,
Victoria
June 13, 2019 at 8:19 pm in reply to: Error message while trying to update Enfold theme #1110052

Victoria
Inactive Moderator

Hi imaginexul,

Which version of Enfold are you running?

Best regards,
Victoria

June 13, 2019 at 8:17 pm in reply to: Whitespace is blue #1110051
Victoria
Inactive Moderator
Hey transformmedia,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
html, #main {
    background-color: #fff;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 13, 2019 at 8:13 pm in reply to: Upload Orkney-Light Font #1110050

Victoria
Inactive Moderator

Hi JMDP,

Can you please share the font file with us?

Best regards,
Victoria

June 13, 2019 at 8:08 pm in reply to: Add code before tag in head section #1110046
Victoria
Inactive Moderator
Hi Nirvana,

You can add the following code to Functions.php file to add your script like this:
```
function add_my_custom_script(){
?>
<script>
PASTE YOUR CODE HERE 
</script>
<?php
}
add_action('wp_footer', 'add_my_custom_script');
```
Best regards,
Victoria
June 13, 2019 at 8:04 pm in reply to: Accordion Slider text size #1110045
Victoria
Inactive Moderator
Hi Maya,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.aviaccordion-excerpt p {
    font-size: 12px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 13, 2019 at 7:59 pm in reply to: Menu-sidebar size problem #1110042
Victoria
Inactive Moderator
Hi Niklas,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_sidebar #header .av-main-nav > li > a .avia-menu-subtext {
  padding-left: 5px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 13, 2019 at 7:56 pm in reply to: Blog Posts No Longer Showing on Main Blog Page #1110040

Victoria
Inactive Moderator

Hi JoeSurf,

Can you disable caching and minification for now?

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

June 13, 2019 at 7:32 pm in reply to: Header widget position. #1110013

Victoria
Inactive Moderator

Hi julie_ferrand,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

June 13, 2019 at 7:31 pm in reply to: Current version of Enfold compatible with WordPress 5.2.1? #1110010

Victoria
Inactive Moderator

Hey gatehealing,

Can you please show us the errors from the server log?

Best regards,
Victoria

June 13, 2019 at 7:28 pm in reply to: Hamburger Menu not showing up on mobile #1110005

Victoria
Inactive Moderator

Hi domainarchitect,

What customization is done in the avia.js in the child theme?

Best regards,
Victoria

June 13, 2019 at 7:22 pm in reply to: Priority / Hierarchy: Quick CSS vs. style.css vs. Additional CSS vs. CSS Hero #1110000

Victoria
Inactive Moderator

Hi stanbrid,

The css rules application comes down to the specificity of the selector and so if the plugins selector will be more specific it will apply.

You just need to pick one place where you’ll put all your css. It can be Quick css or styles.css in the child theme. As mentioned above, the merging should be turned on when all the changes are made.

Best regards,
Victoria

June 13, 2019 at 6:58 pm in reply to: Conflict with Simple Job Board #1109978

Victoria
Inactive Moderator

Hi tzaroban,

Best regards,
Victoria

June 13, 2019 at 6:54 pm in reply to: Image galleries creating crawl errors in Google Console #1109975

Victoria
Inactive Moderator

Hi hylandgraphics,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

June 13, 2019 at 6:53 pm in reply to: Enfold Contact From conversion tracking. Identifying forms #1109974

Victoria
Inactive Moderator

Hi mazeika,

Please have a look at these threads:

Contact Form

Contact form tracking with GA

Best regards,
Victoria

June 13, 2019 at 6:37 pm in reply to: demo import, no images #1109970

Victoria
Inactive Moderator

Hi inento,

Please have a look at this threads for a possible solution:
https://kriesi.at/support/topic/most-demo-images-missing/
https://kriesi.at/support/topic/demo-does-not-import-images/#post-852492

If you need further assistance please let us know.
Best regards,
Victoria

June 13, 2019 at 6:31 pm in reply to: Input Box way too wide. #1109967

Victoria
Inactive Moderator

Hi kingwinUSA,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 13, 2019 at 6:24 pm in reply to: Product tabs automatically scrolling up on click #1109965

Victoria
Inactive Moderator

Hi S-edwards,

I see the 404, but your child theme css file is styles.css and I am not sure where the link to this file (wp-content/themes/enfold-child/css/meade.css ) is coming from. Did you add it manually somewhere?

Best regards,
Victoria

June 13, 2019 at 6:05 pm in reply to: Accordion Slider Title Captions #1109960

Victoria
Inactive Moderator

Hi eggc,

Best regards,
Victoria

June 13, 2019 at 6:02 pm in reply to: Woocommerce Bookings option to display calendar on click not working properly #1109955

Victoria
Inactive Moderator

Hi dgvicario,

Best regards,
Victoria

June 13, 2019 at 5:57 pm in reply to: Code in a Link #1109951

Victoria
Inactive Moderator

Hi Stefan,

Best regards,
Victoria

June 13, 2019 at 5:51 pm in reply to: Transparent table with quick css entry #1109949
Victoria
Inactive Moderator
Hi salveglobal,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_color tr:nth-child(odd),
 .main_color .pricing-table>li:nth-child(odd),
  .main_color .pricing-extra {
    background-color: #fff;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 13, 2019 at 5:38 pm in reply to: Page lay-out broken after 4.5.7 update #1109942

Victoria
Inactive Moderator

Hi Daniel,

Thank you. What kind of customizations do you have in the child theme? Can you please have Appearance > Editor enabled?

Best regards,
Victoria

June 11, 2019 at 8:43 pm in reply to: Fonts not shown correctly #1109276
Victoria
Inactive Moderator
Hey transformmedia,

Best regards,
Victoria
- This reply was modified 6 years, 8 months ago by Victoria.
June 11, 2019 at 8:38 pm in reply to: How to change CSS in config-templatebuilder/avia-shortcodes #1109272

Victoria
Inactive Moderator

Hi Karin,

https://cl.ly/ea6f05fa0216 It looks fine on my end at the moment. Is the file modified?

Best regards,
Victoria

June 11, 2019 at 8:26 pm in reply to: Make a column full width #1109269

Victoria
Inactive Moderator

Hi Ilya,

Did Guenni007’s solution help you or do you need more help?

Best regards,
Victoria

June 11, 2019 at 8:20 pm in reply to: AJAX Portfolio links #1109268

Victoria
Inactive Moderator

Hi mmsdev,

I cannot find your portfolio pages, can you give us the link to the actual page please?

Best regards,
Victoria
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Posts

Viewing 30 posts - 15,961 through 15,990 (of 38,325 total)

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