Page 523 – Support | Kriesi.at – Premium WordPress Themes

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June 22, 2019 at 9:28 pm in reply to: Steps to Update 3.8 to 4.5.7 #1112634

Victoria
Inactive Moderator

Hi mrsmith1313,

So everything is working for you now?

Best regards,
Victoria

June 22, 2019 at 9:27 pm in reply to: Custom Box Shadow on Column not appearing #1112633

Victoria
Inactive Moderator

Hi AbstraktMarketingGroupWebsites,

Did you get it working for you or do you need more help?

Best regards,
Victoria

June 22, 2019 at 9:25 pm in reply to: Enfold questions #1112631

Victoria
Inactive Moderator

Hi Vickie,

You’re welcome! :) Glad you enjoy using Enfold and making your customers happy!

Best regards,
Victoria

June 22, 2019 at 9:22 pm in reply to: Easy Slider Captions Hidden Until Mouseover #1112630

Victoria
Inactive Moderator

Hi Mitch,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 22, 2019 at 9:21 pm in reply to: Appearance issue using WPForms #1112629
Victoria
Inactive Moderator
Hi Ryuichiro,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top label.wpforms-field-label {
    font-size: 1.2em;
    margin-bottom: 10px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 22, 2019 at 9:18 pm in reply to: Secondary Menu in Enfold #1112628

Victoria
Inactive Moderator

Hey Marco,

Here are the header layouts

Header

Here are the menu options

Menu

If you cannot find what you’re looking for give us the link to your website.

Best regards,
Victoria

June 22, 2019 at 9:15 pm in reply to: Adding a text link or button to mobile header #1112627

Victoria
Inactive Moderator

Hey meanster99,

You can add the widget area to the header, assign the widget there and show it just on mobile.

Here is how to do the first part

Header

Best regards,
Victoria

June 22, 2019 at 9:12 pm in reply to: Problem with avia-font when deploying project online #1112625

Victoria
Inactive Moderator

Hi sanderjaasma,

Glad you got it working for you! :)

If you need further assistance please let us know in another thread.

We are closing this one.

Best regards,
Victoria

June 22, 2019 at 9:07 pm in reply to: Selector for main nav drop-downs #1112622

Victoria
Inactive Moderator

Hi Jason E,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

June 22, 2019 at 9:03 pm in reply to: Enfold Masonry removes tags #1112620

Victoria
Inactive Moderator

Hi tguarente,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

June 22, 2019 at 8:53 pm in reply to: Header widget position. #1112618

Victoria
Inactive Moderator

Hi julie_ferrand,

Yeah, I cannot offer you a solution with the email and phone below the logo, unfortunately.

Best regards,
Victoria

June 22, 2019 at 8:52 pm in reply to: Mobile menu with overlapping links #1112617
Victoria
Inactive Moderator
Hi Anita,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media screen only and (max-width: 767px) {
    #top .main_menu ul:first-child > li {
         height: auto;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 22, 2019 at 8:47 pm in reply to: Problem with layer slider on tablet #1112616
Victoria
Inactive Moderator
Hi NoraGTS,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {
  #top #after_layer_slider_1 .flex_column_table {
    display: block;
    table-layout: initial;
 }
  #top #after_layer_slider_1 .flex_column_table_cell {
      float: none;
      display: block;
      width: 100%;
      margin-bottom: 20px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 22, 2019 at 8:38 pm in reply to: Enfold – would like to separate lines of Masonry categories #1112614

Victoria
Inactive Moderator

Hi _ARTEES_,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

June 22, 2019 at 12:04 pm in reply to: I notice that my images are blurry on my pages produced – #1112564

Victoria
Inactive Moderator

Hi Allen,

Please let us know if that worked for you or if you need more help.

Best regards,
Victoria

June 22, 2019 at 12:03 pm in reply to: Can't verify personal token #1112563

Victoria
Inactive Moderator

Hi janbeesley,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 22, 2019 at 11:59 am in reply to: Problem with avia-font when deploying project online #1112562

Victoria
Inactive Moderator

Hi Sander,

So did you get it working for you or do you need to more help here?

Best regards,
Victoria

June 22, 2019 at 11:58 am in reply to: Another – Avia Layout Builder Loading #1112561

Victoria
Inactive Moderator

Hi JornBroen,

You can request a refund using this form to request a refund: https://themeforest.net/refund_requests/new.

I still see you running php7.3.6 and it can be causing the issue.

Best regards,
Victoria

June 22, 2019 at 11:51 am in reply to: Message after theme update #1112559

Victoria
Inactive Moderator

Hi AlexBellaTropea,

Here is a list of plugins you can use
https://www.wpbeginner.com/plugins/7-best-wordpress-backup-plugins-compared-pros-and-cons/

Best regards,
Victoria

June 22, 2019 at 11:49 am in reply to: Cannot change font size #1112558

Victoria
Inactive Moderator

Hey koii123,

Please disable merging in the Performance tab and see if the issue persists.

Best regards,
Victoria

June 22, 2019 at 11:47 am in reply to: Enfold Theme Product display slider not working like i want to.. #1112557

Victoria
Inactive Moderator

Hi Sabrine,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 22, 2019 at 11:40 am in reply to: issue with picture height in "gallery masonry" in "flexible mansonry" mode #1112555
Victoria
Inactive Moderator
Hi mediafacto,

Please try using this code:
```
.main_color .av-masonry-outerimage-container {
    background-color: transparent;
}
```
Best regards,
Victoria
June 22, 2019 at 11:33 am in reply to: Mobile Header issue #1112552

Victoria
Inactive Moderator

Hi giorgiosilvia,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

June 22, 2019 at 9:56 am in reply to: slider high #1112544

Victoria
Inactive Moderator

Hi Franz,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 22, 2019 at 9:56 am in reply to: enfold one page restaurant demo not working properly #1112543

Victoria
Inactive Moderator

Hi RonnyE2019,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 22, 2019 at 9:51 am in reply to: Appearance issue using WPForms #1112542
Victoria
Inactive Moderator
Hi Ryuichiro,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .wpforms-field-container input[type="text"] {
  margin-bottom: 0px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 22, 2019 at 9:46 am in reply to: Special Heading Modern (Left) #1112541

Victoria
Inactive Moderator

Hi oscarluque,

https://cl.ly/df9f77c3e988/ There is a dot missing here. Please add it and check again.

Best regards,
Victoria

June 22, 2019 at 9:00 am in reply to: Issue with WooCommerce Product Grid on Avia Layout Builder #1112537
Victoria
Inactive Moderator
Hey tech,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av_section_7 .shop_columns_5 .products .product.first {
  clear: none;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
June 22, 2019 at 8:50 am in reply to: Tab Section Images Blurry #1112535

Victoria
Inactive Moderator

Hi Deanna,

Yes, but any child theme has to have the style.css and the functions.php file with certain comment block on top.

Please get the child theme here

Child Theme

Best regards,
Victoria

June 22, 2019 at 8:48 am in reply to: Update articles #1112533

Victoria
Inactive Moderator

Hi GRAINE_Aquitaine,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria
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Viewing 30 posts - 15,661 through 15,690 (of 38,325 total)

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