Page 496 – Support | Kriesi.at – Premium WordPress Themes

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July 24, 2019 at 11:53 am in reply to: Load more button for color section #1121497

Victoria
Inactive Moderator

Hi jonnyckk,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

July 24, 2019 at 11:51 am in reply to: Get in touch section like enfold business flat demo #1121496

Victoria
Inactive Moderator

Hi Joseph_HILFIGER,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 24, 2019 at 11:51 am in reply to: Pagespeed #1121495

Victoria
Inactive Moderator

Hi eUm3l,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

July 24, 2019 at 11:49 am in reply to: contact form sizes #1121494
Victoria
Inactive Moderator
Hi marketingnr1,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #custom_html-3 .avia_ajax_form .text_input,
 #top #custom_html-3 .avia_ajax_form .select, 
 #top #custom_html-3 .avia_ajax_form .text_area {
         padding: 7px;
 }
#custom_html-3 .avia_ajax_form .button {
    padding: 11px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 24, 2019 at 11:45 am in reply to: Fußzeile Ausrichtung auf mobilen Geräten ändern #1121490

Victoria
Inactive Moderator

Hey sabrina_noske,

Could you please attach a mockup of what you’re trying to achieve?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 24, 2019 at 11:44 am in reply to: Cannot remove "you are here: home", and the like #1121488

Victoria
Inactive Moderator

Hi kostoglotov,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 24, 2019 at 11:42 am in reply to: Woocommerce product sorting options not working on product raster #1121486

Victoria
Inactive Moderator

Hi Alvaro,

We do not have an ETA yet, but it should be out sometime next month.

Best regards,
Victoria

July 24, 2019 at 11:41 am in reply to: Gutenberg Startpage boxed #1121484

Victoria
Inactive Moderator

Hi Luisgasser,

Do you mean that you got it working and we can close the issue?

Best regards,
Victoria

July 24, 2019 at 11:40 am in reply to: Search Bar in Extra Elements above Header #1121480

Victoria
Inactive Moderator

Hey Dave,

Please have a look at the solution posted here

Add Ajax Search to Header meta

Best regards,
Victoria

July 24, 2019 at 11:38 am in reply to: Lay the category page out the same as the blog page. #1121477

Victoria
Inactive Moderator

Hey trafik2018,

Please refer to this solution on how to customize the category page:
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

Best regards,
Victoria

July 24, 2019 at 11:36 am in reply to: Sliders don't work. Come up blank white page. #1121476

Victoria
Inactive Moderator

Hi bgsconnectweb,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 24, 2019 at 11:35 am in reply to: Layer Slider, Full Width Slider and all sliders ISSUE not showing content #1121473

Victoria
Inactive Moderator

Hi bgsconnectweb,

Great progress and great learning experience!

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 24, 2019 at 11:34 am in reply to: Avia Layout Builder blank white when Woocommerce is Active #1121472

Victoria
Inactive Moderator

Hey web6s,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which version of php are you running?

Best regards,
Victoria

July 22, 2019 at 6:47 pm in reply to: Search results in grid mode #1120980

Victoria
Inactive Moderator

Hey PIW,

Please have a look at the solution posted in this thread
https://kriesi.at/support/topic/search-results-page-grid-layout/

Best regards,
Victoria

July 22, 2019 at 5:39 pm in reply to: Updating Enfold theme #1120964

Victoria
Inactive Moderator

Hi Geoffrey de Jong,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 22, 2019 at 5:38 pm in reply to: Sorting function for portfolio grid not working #1120963

Victoria
Inactive Moderator

Hi Shawnlimws,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

July 22, 2019 at 5:27 pm in reply to: Revolution Slider wont display in front-end #1120954

Victoria
Inactive Moderator

Hi greenpomodoro,

Best regards,
Victoria

July 22, 2019 at 5:26 pm in reply to: Grid is broken at a higher resolution in the Enfold Consulting Demo #1120953
Victoria
Inactive Moderator
Hey MasterFlo,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 2000px){
    .html_header_sidebar .container_wrap.av-layout-grid-container {
        width: 1690px;
        margin: 0 auto;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 22, 2019 at 5:23 pm in reply to: Transparent Header and Slideshow are White in IE #1120952

Victoria
Inactive Moderator

Hi Chris,

Glad you got it working for you Mike’s help! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 22, 2019 at 5:10 pm in reply to: Individual color style on pages #1120949

Victoria
Inactive Moderator

Hi sony1208,

Best regards,
Victoria

July 22, 2019 at 5:06 pm in reply to: Download fehlgeschlagen. Es wurde keine gültige URL übermittelt. #1120946

Victoria
Inactive Moderator

Hey nucki,

Please follow the instructions posted in this thread:

problem update 4.5 failed

Best regards,
Victoria

July 22, 2019 at 5:03 pm in reply to: add Custom Social Icons to Enfold options #1120944

Victoria
Inactive Moderator

Hi ExpertSystemsAdmin,

This code adds a custom icon, it does not add anything else.

Could you please attach a mockup of what you’re trying to achieve?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 22, 2019 at 3:59 pm in reply to: Portfolio page does not show in Enfold #1120909

Victoria
Inactive Moderator

Hi KKris,

Sorry to hear that. It is really weird the the portfolio items do not show up like that. I hope it will work much better for you with that other project.

If you need further assistance please let us know.

Best regards,
Victoria

July 22, 2019 at 3:55 pm in reply to: HTML in the Masonry Layout Excerpt #1120902

Victoria
Inactive Moderator

Hi Caleb,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 22, 2019 at 3:55 pm in reply to: Grid is off in the Enfold Consulting Demo #1120901
Victoria
Inactive Moderator
Hey MasterFlo,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:2000px){
    .html_header_sidebar .container_wrap.av-layout-grid-container {
        width: 1690px;
        margin: 0 auto;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 22, 2019 at 3:45 pm in reply to: Sorting function for portfolio grid not working #1120895

Victoria
Inactive Moderator

Hey Shawnlimws,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 22, 2019 at 3:44 pm in reply to: Change image within tab selection #1120892

Victoria
Inactive Moderator

Hey Lara,

Do you mean the slider image on top?

Best regards,
Victoria

July 22, 2019 at 3:42 pm in reply to: problem with images formatting #1120888

Victoria
Inactive Moderator

Hi mauro_gallone,

Well, if they are in the structure stays the same and the css selectors apply, the code will work, otherwise it will need to be slightly adjusted. Also, I saw the class .home used, so no this code will work only for the home page.

Best regards,
Victoria

July 22, 2019 at 3:40 pm in reply to: How to access Enfold support #1120885

Victoria
Inactive Moderator

Hi Carl,

Yes, it is, please have a look at our docs here:

Theme Registration

Theme update

Best regards,
Victoria

July 22, 2019 at 3:38 pm in reply to: new beta of 4.5.7.1 #1120882

Victoria
Inactive Moderator

Hi petradrumm,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria
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Viewing 30 posts - 14,851 through 14,880 (of 38,325 total)

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