Page 407 – Support | Kriesi.at – Premium WordPress Themes

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November 2, 2019 at 4:13 pm in reply to: Issue with code to change menu font color on Revolution Slider #1153284

Victoria
Inactive Moderator

Hi engage24,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 2, 2019 at 4:12 pm in reply to: Meda Menu doesn't work on mobile #1153283

Victoria
Inactive Moderator

Hi Luisgasser,

The code works differently in lower versions and it can yield a different result. Moreover, WordPress, plugins and the theme may not work as they should with php versions lower than php7.

Best regards,
Victoria

November 2, 2019 at 4:09 pm in reply to: google maps not opening #1153282

Victoria
Inactive Moderator

Hi sitibus,

Thank you.

https://cl.ly/fb54df34b691 I added the link to the marker for you, please check.

Best regards,
Victoria

November 2, 2019 at 4:01 pm in reply to: Show search results for CPT in different order than for posts? #1153281

Victoria
Inactive Moderator

Hey Alexander,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 2, 2019 at 4:01 pm in reply to: Menu does not look good #1153279

Victoria
Inactive Moderator

Hi charlotteraboff,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 2, 2019 at 4:01 pm in reply to: Tabelle formatieren? #1153277

Victoria
Inactive Moderator

Hey m_reiprich,

Please have a look at the following thread:
https://kriesi.at/support/topic/pricing-table-color/

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2019 at 3:59 pm in reply to: Enfold Hotel – Booking date picking display issue #1153276

Victoria
Inactive Moderator

Hi attiii7,

It is a WooCommerce Bookings plugin issue, you might want to write to their support or check the forums.

We will be happy to assist you with any theme-related issue.

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2019 at 3:55 pm in reply to: Footer on productpage #1153275

Victoria
Inactive Moderator

Hi snitt,

You have an archive-product.php which in your child theme, it renders product categories. You need to check that file and update it if it has not been updated for a while.

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2019 at 3:51 pm in reply to: DropDown Menü in Enfold Lifestyle Blog?? #1153274

Victoria
Inactive Moderator

Hi Eva_Lutions,

Thank you, but I only see the password and not the login. Can you please share it too?

Best regards,
Victoria

November 2, 2019 at 3:45 pm in reply to: In Internet Explorer Images not showing #1153271

Victoria
Inactive Moderator

Hi smsutton,

Glad you got it working for you! :)

If you need further assistance please let us know in a new thread as we are closing this one.

Best regards,
Victoria

November 2, 2019 at 12:11 pm in reply to: Magazine tabs not working anymore #1153242

Victoria
Inactive Moderator

Hey infoNewMultimedia,

Can you disable caching and minification for now?

Best regards,
Victoria

November 2, 2019 at 12:10 pm in reply to: make preview image bigger #1153240

Victoria
Inactive Moderator

Hey diefleischerei,

Where can we see the video preview? I did not find any.

Best regards,
Victoria

November 2, 2019 at 12:07 pm in reply to: Product page #1153239

Victoria
Inactive Moderator

Hi studioinktvis,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

If they are built the same way, they will look the same. What is done differently with them?

Best regards,
Victoria

November 2, 2019 at 12:01 pm in reply to: Define own breakingpoints #1153238

Victoria
Inactive Moderator

Hi NMDKDesign,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 2, 2019 at 11:58 am in reply to: Grid row mobile responsiveness not working properly #1153237

Victoria
Inactive Moderator

Hey rasmusheil,

Could you please attach a screencast of the issue?

You need to adjust the grid rows for the ipad screens. Do you need help with that?

Best regards,
Victoria

November 2, 2019 at 11:54 am in reply to: Gallery does not work at all #1153234

Victoria
Inactive Moderator

Hey Hooge-AGS,

It is very hard to know why it is happening from the video. We do not see the details of your installation and which php you’re running. Are you using the Block editor in the Theme options?

Do you have a test server where you could give us access?

Best regards,
Victoria

November 2, 2019 at 11:47 am in reply to: sticky logo showing with main logo at 768 width and smaller #1153233
Victoria
Inactive Moderator
Hey ddagraphics,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  #top .logo .subtext {
    display: none;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 2, 2019 at 11:43 am in reply to: Demo page links #1153232

Victoria
Inactive Moderator

Hi JanineBNB,

The theme does not rule permalinks. You can edit them, if you need more permalinks options you need to look for a plugin that provides that functionality.

Please have a look at this article:
https://www.formget.com/wordpress-permalink-plugins/

Best regards,
Victoria

November 2, 2019 at 11:39 am in reply to: Post Slider – Change style and remove attributes #1153231

Victoria
Inactive Moderator

Hey hjhuber,

Best regards,
Victoria

November 2, 2019 at 11:36 am in reply to: Church theme title on mobile without space #1153230
Victoria
Inactive Moderator
Hi samvasgr,

Looks like there is no need for the z-index 9999 and so it can be set to 1.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.responsive #top .with-title {
    z-index: 1;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 2, 2019 at 11:30 am in reply to: dynamic top bar insertion #1153228
Victoria
Inactive Moderator
Hi vonipeter,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .responsive #top #wrap_all #header .social_bookmarks {
      display: block;
      width: 20vw;
      float: right;
      margin-top: 10px;
  }
  .responsive .phone-info {
    width: 50vw;
    margin-top: -20px;
    float: left;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 2, 2019 at 11:23 am in reply to: Tab Section on mobile – user experienced issue – max. 3 tabs 'show' #1153226

Victoria
Inactive Moderator

Hi Richard,

I am seeing the arrows, this is all css does. You can use the child theme styles.css or the Quick css in the theme option to add your css. It does not matter where but just try to use one place for you to avoid confusion later.

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2019 at 11:17 am in reply to: Megamenu column position #1153224

Victoria
Inactive Moderator

Hi osukaru,

Here are all available mega menu customizations

Mega Menu

If you need more options you might want to look for a plugin that has them available.

If you need further assistance please let us know.
Best regards,
Victoria

October 31, 2019 at 9:44 pm in reply to: blog layout image left text right #1152877

Victoria
Inactive Moderator

Hi Martina, Martina

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 31, 2019 at 9:43 pm in reply to: How to hide date on masonry grid #1152876

Victoria
Inactive Moderator

Hi cybernaty,

I am not seeing the date.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

October 31, 2019 at 9:42 pm in reply to: remove the standard WooCommerce Sort By #1152875
Victoria
Inactive Moderator
Hi Arianna,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av_seperator_small_border .av-main-nav > li > a > .avia-menu-text {
  font-size: 16px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 31, 2019 at 9:40 pm in reply to: slow open website #1152874

Victoria
Inactive Moderator

Hey AlexBellaTropea,

Please have a look at this post on how to optimize Enfold:

Enfold 4.3: Performance Update

If you need further assistance please let us know.
Best regards,
Victoria

October 31, 2019 at 9:39 pm in reply to: Fullscreen Slider caption frame fade away #1152872

Victoria
Inactive Moderator

Hey soheylll,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 31, 2019 at 9:37 pm in reply to: Not Acceptable – error message in header #1152870

Victoria
Inactive Moderator

Hi AlixandraJoy,

Thank you. Can you please share the login link too?

Best regards,
Victoria

October 31, 2019 at 9:37 pm in reply to: new icon instagram on social profile and bottom like others #1152869

Victoria
Inactive Moderator

Hey AlexBellaTropea,

Did you add the code in the fucntions.php? Please have a look at the docs:

Social Share Buttons

Best regards,
Victoria
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Viewing 30 posts - 12,181 through 12,210 (of 38,325 total)

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