Page 406 – Support | Kriesi.at – Premium WordPress Themes

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November 6, 2019 at 4:33 pm in reply to: How do I display portfolio categories on an individual portfolio item? #1154321

Victoria
Inactive Moderator

Hey connect4consulting,

You can check if the portfolio has the term and run the code only then.
Here are the docs for you:

has_term()

Best regards,
Victoria

November 6, 2019 at 4:28 pm in reply to: contact from #1154319

Victoria
Inactive Moderator

Hi Borissimo,

Please have a look at the following thread:
https://kriesi.at/support/topic/contact-form-not-working-lately/

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 4:25 pm in reply to: cookie translation #1154317

Victoria
Inactive Moderator

Hi caw67,

Enfold is translated by the community and you can help to contribute the missing translation.

Please have a look at this thread:

Please contribute and translate Enfold

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 4:22 pm in reply to: Portfolio prev/next buttons not shown since few updates #1154316

Victoria
Inactive Moderator

Hey Manuel,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 6, 2019 at 4:19 pm in reply to: slow open website #1154315

Victoria
Inactive Moderator

Hi AlexBellaTropea,

Are you using a caching plugin, merging scripts and other points suggested in the article?

Best regards,
Victoria

November 6, 2019 at 4:17 pm in reply to: new icon instagram on social profile and bottom like others #1154313

Victoria
Inactive Moderator

Hi AlexBellaTropea,

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Are you trying to add two functions with the same name? Please share the code that you tried to use.

Best regards,
Victoria

November 6, 2019 at 4:12 pm in reply to: Button formatting not displaying properly with PDF link #1154311

Victoria
Inactive Moderator

Hi CampCarysbrook,

Is the issue resolved or do you need more help with it?

@Guenni007 thank you for your input :)

Best regards,
Victoria

November 6, 2019 at 4:11 pm in reply to: Gravity forms not working on iPhone #1154310

Victoria
Inactive Moderator

Hi awakeningwomen1,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 6, 2019 at 4:09 pm in reply to: Menu font too large #1154308

Victoria
Inactive Moderator

Hi Eric Bertolaso,

You have two kinds of dropdown now because some menu items are set to be the mega menu. Just uncheck the box for the mega menu when you go to edit the menu in Appearance > Menus.

Here are the docs for you:

Menu

Mega Menu

Best regards,
Victoria

November 2, 2019 at 5:41 pm in reply to: different logo when scrolling works on desktop not on mobile #1153324
Victoria
Inactive Moderator
Hey Thomas,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  #top .logo .subtext {
      display: none;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 2, 2019 at 5:38 pm in reply to: Google maps API cannot be checked #1153322

Victoria
Inactive Moderator

Hey graphicsplus,

You have a plugin that uses Google maps too and there seems to be a conflict. Please disable that plugin and see if that helps.

Best regards,
Victoria

November 2, 2019 at 5:35 pm in reply to: Easy Sliders not working #1153321

Victoria
Inactive Moderator

Hi GrafitecSon,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

November 2, 2019 at 5:34 pm in reply to: How do I align both the logo and the menu to the left? #1153320

Victoria
Inactive Moderator

Hi martinrosenauer,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

November 2, 2019 at 5:31 pm in reply to: Question about #wrap-all #1153319

Victoria
Inactive Moderator

Hey FeedXL2019,

Yes, all the content should be in the container with the id of wrap-all.

The code you’re asking about is generated based on the settings in the Quick css.

Best regards,
Victoria

November 2, 2019 at 5:30 pm in reply to: Logo site on mobile menu: how to make it appear? #1153318

Victoria
Inactive Moderator

Hi cisky979,

Do you mean a different logo on mobile or in the burger overlay?

Best regards,
Victoria

November 2, 2019 at 5:29 pm in reply to: How to Categorize pages? #1153316

Victoria
Inactive Moderator

Hey sanjamarinkson,

Please have a look at the following thread
https://kriesi.at/support/topic/masonry-gallery-for-pages/

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2019 at 5:26 pm in reply to: Menu item via logo on iPad – and Problem #1153314
Victoria
Inactive Moderator
Hey Bassmann,

Could you please give us a link to your website, we need more context to be able to help you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1024px) {
  nav.main_menu, #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 2, 2019 at 5:25 pm in reply to: Edit Author Page #1153313

Victoria
Inactive Moderator

Hey Mohammad Mostafa,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 2, 2019 at 5:25 pm in reply to: custom css in "enfold restaurant theme" #1153312

Victoria
Inactive Moderator

Hey hadi60,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 2, 2019 at 5:23 pm in reply to: Change the hover icon // change the picture by mouse over #1153309

Victoria
Inactive Moderator

Hi vollstark,

Please have a look at the following solution:
https://kriesi.at/support/topic/custom-image-overlay-on-images/#post-485928

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2019 at 5:17 pm in reply to: Icons #1153308

Victoria
Inactive Moderator

Hey JanineBNB,

Please have a look at the following threads:
https://kriesi.at/support/topic/how-to-use-images-instead-of-icons-in-an-icon-box/
https://kriesi.at/support/topic/iconbox-is-it-possible-to-add-our-own-image-to-the-icons/

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2019 at 5:14 pm in reply to: slider #1153307

Victoria
Inactive Moderator

Hi JanineBNB,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

November 2, 2019 at 5:12 pm in reply to: Easy Slider Navigation Bar showing up in the middle of the page #1153306

Victoria
Inactive Moderator

Hi Obrmarketing,

It works fine on my end in Chrome on a Mac. Can you tell us the steps to reproduce the issue or make a small screencast?

Best regards,
Victoria

November 2, 2019 at 5:09 pm in reply to: Display widget between header and product page (only on mobile version) #1153305

Victoria
Inactive Moderator

Hey HeeHA,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 2, 2019 at 5:05 pm in reply to: Adding H2 Above "Add to Cart" #1153303

Victoria
Inactive Moderator

Hi MikeTandySwag,

You can limit the selector with the page-id class and it will work only for one page.

Best regards,
Victoria

November 2, 2019 at 5:03 pm in reply to: Fonts Different on Different Pages #1153300

Victoria
Inactive Moderator

Hi jodyrussell,

They look the same on my end in Chrome and Safari on a Mac. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

November 2, 2019 at 4:55 pm in reply to: Changing the basket case symbol #1153299

Victoria
Inactive Moderator

Hi vollstark,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Please share the exact code you tried adding.

Best regards,
Victoria

November 2, 2019 at 4:53 pm in reply to: Mobile portrait – full width slider image: Header cuts off image #1153298

Victoria
Inactive Moderator

Hi Richard,

Best regards,
Victoria

November 2, 2019 at 4:44 pm in reply to: Blog with Grid Layout – Aligning Preview Images #1153297

Victoria
Inactive Moderator

Hey designyvr,

https://cl.ly/8fe16b056eea This code in your Quick css is creating this issue. Please remove it or change it to not affect this page.

Best regards,
Victoria

November 2, 2019 at 4:41 pm in reply to: different margin of elements (responsive) #1153296
Victoria
Inactive Moderator
Hi venolab,

Your code does not have enough braces. It should look like this:
```
@media only screen and (max-width:767px) {
.mobile-margin {
    margin-top:-10px !important;
}
}
```
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 12,151 through 12,180 (of 38,331 total)

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