Page 405 – Support | Kriesi.at – Premium WordPress Themes

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November 6, 2019 at 6:42 pm in reply to: Anchor link from Menu #1154379

Victoria
Inactive Moderator

Hi kfranck,

Thank you for letting us know.

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 6:41 pm in reply to: Mailchimp signup #1154378

Victoria
Inactive Moderator

Hi Lara,

Best regards,
Victoria

November 6, 2019 at 6:39 pm in reply to: Enfold – Upcoming fixes #1154377

Victoria
Inactive Moderator

Hi Guenni007,

You know how it is with some people :)

Best regards,
Victoria

November 6, 2019 at 6:38 pm in reply to: Could not connect to Mailchimp with this API Key. Please try again with a differ #1154376

Victoria
Inactive Moderator

Hi Dependable,

Best regards,
Victoria

November 6, 2019 at 6:35 pm in reply to: issue with previous and next navigation in the porfolio #1154374

Victoria
Inactive Moderator

Hi docperi,

By adding the code to the functions.php file.

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 6:33 pm in reply to: Social Media Profiles: how can I change the size and the symbol-icon? #1154372

Victoria
Inactive Moderator

Hey Carsten,

Please have a look at the solutions posted here:

Adding custom social icon to header – Struggling with function in functions.php

Social Share Buttons

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 6:31 pm in reply to: Magazine tabs not working anymore #1154371

Victoria
Inactive Moderator

Hi infoNewMultimedia,

There are no errors anywhere, looks like it can be a plugin conflict.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

November 6, 2019 at 6:28 pm in reply to: equal height of columns #1154368

Victoria
Inactive Moderator

Hi angereichert,

The best way to achieve this is to have the same amount of text, all css solutions will have the boxes in different height at some point.

Best regards,
Victoria

November 6, 2019 at 6:24 pm in reply to: Photo next to the date of an article #1154366

Victoria
Inactive Moderator

Hi Iceman,

Please have a look at the following article:
https://www.wpbeginner.com/plugins/how-to-add-an-authors-photo-in-wordpress/

Best regards,
Victoria

November 6, 2019 at 5:48 pm in reply to: Site is not mobile responsive #1154359

Victoria
Inactive Moderator

Hi manonaboat,

Credentials did not work for me. Could you please update the credentials?

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

November 6, 2019 at 5:44 pm in reply to: Issue with code to change menu font color on Revolution Slider #1154357

Victoria
Inactive Moderator

Hi Eric,

https://cl.ly/a561d2071b33 The code works on my end, is this not what you expected?

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

November 6, 2019 at 5:40 pm in reply to: Responsive Design for Ipads and Tablets is missing #1154356
Victoria
Inactive Moderator
Hi JPOsteen,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px){
  #top .flex_column_table {
    display: block;
  }
  #top div .av_two_third,
  #top div .av_one_third,
  #top .no_margin.av_one_third {
    width: 100%;
    margin-left: 0;
    display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 6, 2019 at 5:34 pm in reply to: Can an image overlay the Fullscreen slider? #1154349

Victoria
Inactive Moderator

Hey JeffBianchi,

If you enable header transparency the logo and the menu will be over the slider.

If this is not what you need, you might want to try using the Layer Slider, it allows adding different elements as layers.

Advanced Layerslider

Best regards,
Victoria

November 6, 2019 at 5:32 pm in reply to: Menü links #1154347

Victoria
Inactive Moderator

Hey frosch178,

Enfold does not have this kind of menu layout and function. You might look for a plugin that maybe has this functionality.

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 5:30 pm in reply to: Lightbox link on a gallery for the whole image – not only the "zoom" icon #1154346

Victoria
Inactive Moderator

Hi Velli,

Thank you for clarifying. A click on the image slides the slider and is not meant to trigger the lightbox. Changing this behavior is out of the scope of the support that we can provide here, unfortunately.

Best regards,
Victoria

November 6, 2019 at 5:27 pm in reply to: DropDown Menü in Enfold Lifestyle Blog?? #1154343

Victoria
Inactive Moderator

Hi Eva_Lutions,

Best regards,
Victoria

November 6, 2019 at 5:24 pm in reply to: Enfold Hotel – Booking date picking display issue #1154342

Victoria
Inactive Moderator

Hi attiii7,

This can be a slight bug that was not there before in the Booking plugin, or some conflict in your installation. It will not always work exactly the same.

I checked again and I am unable to reproduce the bug in Chrome on a Mac. What browser are you using?

Best regards,
Victoria

November 6, 2019 at 5:02 pm in reply to: Latest News widget — how to prevent time stamps from rendering? #1154337

Victoria
Inactive Moderator

Hey FeedXL2019,

The filter in the /enfold/framework/php/class-framework-widgets.php is avia_widget_time, you can try it.

Best regards,
Victoria

November 6, 2019 at 4:59 pm in reply to: Logo site on mobile menu: how to make it appear? #1154335

Victoria
Inactive Moderator

Hi cisky979,

Please have a look at the solution posted here:

Different Logo in the Header for mobile version

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 4:58 pm in reply to: Fonts Different on Different Pages #1154334

Victoria
Inactive Moderator

Hi jodyrussell,

Could you please attach some screenshots of the issue? Which screen sizes are you looking at?

Best regards,
Victoria

November 6, 2019 at 4:49 pm in reply to: Easy Slider: speed and direction of transition. #1154330

Victoria
Inactive Moderator

Hi Bruno,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

As for making the image to take up the whole space, the image does not have the aspect ratio to scale in the square container like that. You need to try a different image.

Best regards,
Victoria

November 6, 2019 at 4:47 pm in reply to: make preview image bigger #1154329
Victoria
Inactive Moderator
Hi diefleischerei,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all #av-layout-grid-1.av-flex-cells .no_margin.avia-builder-el-1 {
      padding-left: 0 !important;
      padding-right: 0 !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 6, 2019 at 4:41 pm in reply to: Define own breakingpoints #1154325

Victoria
Inactive Moderator

Hi NMDKDesign,

Thank you.

Can you disable caching and minification for now?

Best regards,
Victoria

November 6, 2019 at 4:36 pm in reply to: Masonry Grid with Pages #1154323

Victoria
Inactive Moderator

Hi sanjamarinkson,

Permalinks are not the issue here. The issue is that you need to add a category to the page with the help of a plugin or create pages as portfolio items.

Best regards,
Victoria

November 6, 2019 at 4:33 pm in reply to: How do I display portfolio categories on an individual portfolio item? #1154321

Victoria
Inactive Moderator

Hey connect4consulting,

You can check if the portfolio has the term and run the code only then.
Here are the docs for you:

has_term()

Best regards,
Victoria

November 6, 2019 at 4:28 pm in reply to: contact from #1154319

Victoria
Inactive Moderator

Hi Borissimo,

Please have a look at the following thread:
https://kriesi.at/support/topic/contact-form-not-working-lately/

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 4:25 pm in reply to: cookie translation #1154317

Victoria
Inactive Moderator

Hi caw67,

Enfold is translated by the community and you can help to contribute the missing translation.

Please have a look at this thread:

Please contribute and translate Enfold

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2019 at 4:22 pm in reply to: Portfolio prev/next buttons not shown since few updates #1154316

Victoria
Inactive Moderator

Hey Manuel,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 6, 2019 at 4:19 pm in reply to: slow open website #1154315

Victoria
Inactive Moderator

Hi AlexBellaTropea,

Are you using a caching plugin, merging scripts and other points suggested in the article?

Best regards,
Victoria

November 6, 2019 at 4:17 pm in reply to: new icon instagram on social profile and bottom like others #1154313

Victoria
Inactive Moderator

Hi AlexBellaTropea,

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Are you trying to add two functions with the same name? Please share the code that you tried to use.

Best regards,
Victoria
Author

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Viewing 30 posts - 12,121 through 12,150 (of 38,325 total)

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