Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1151969

    I’ve tried everything suggested in previous support posts and nothing seems to work. How do I fix this? I’ve included login credentials in the private content section.

    Thank you!

    #1152343

    Hi Brad,

    I tried to check the API key you used on my local server and it works fine, tested a few working API keys on your site and it’s not working.
    I think the issue maybe coming from one of your plugins, I think it might be wordfence however since your site is live it’s not a good idea to disable it.
    Can you try to create a staging site? here’s a tutorial that you can follow: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    #1153792

    I disabled all of the plugins and the issue remains.

    #1153794

    I deleted and reinstalled the theme and that also did not correct the issue

    #1154376

    Hi Dependable,

    Best regards,
    Victoria

    #1154393

    Perfect! Thank you!! What was the issue?

    #1155387

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Please bookmark Enfold Documentation for future reference.
    Thank you for using Enfold :)

    Best regards,
    Basilis

Viewing 7 posts - 1 through 7 (of 7 total)

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