Page 318 – Support | Kriesi.at – Premium WordPress Themes

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February 20, 2020 at 5:25 pm in reply to: icongrid modifications #1186420

Victoria
Inactive Moderator

Hi GertC,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

February 20, 2020 at 5:21 pm in reply to: Issue with Layerslider after update – can't see fix here #1186419

Victoria
Inactive Moderator

Hi loudcow,

The staging website did not load on my end. How can we check it? Are certain locations blocked by the provider?

Best regards,
Victoria

February 20, 2020 at 5:15 pm in reply to: Indent and align second text line on desktop and mobile screen #1186418

Victoria
Inactive Moderator

Hi zizibe1,

Yes, please add a class to the first h1 and we will adjust the css :)

Best regards,
Victoria

February 20, 2020 at 5:14 pm in reply to: Google Maps is shown before opt-in #1186417

Victoria
Inactive Moderator

Hi 4pfelmus,

The map is shown by the event plugin and not the theme, in fact the api key is not even added in the theme options. So you might want to write to the plugin support on the matter.

Best regards,
Victoria

February 20, 2020 at 5:10 pm in reply to: blog show all entries on one page #1186415

Victoria
Inactive Moderator

Hi darrenheld2,

Sorry, I guess I got you wrong about the icons.

I see you’re using a blog post element that is showing blogs from the news category. Can you please explain a bit more what the issue is?

Best regards,
Victoria

February 20, 2020 at 5:03 pm in reply to: Page Preloading + Page Transitions for the homepage only #1186413
Victoria
Inactive Moderator
Hey sftsengineering,

This can be an alternative solution.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
body:not(.home) .av-siteloader-wrap.av-transition-enabled {
  display: none !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 20, 2020 at 4:59 pm in reply to: Shortcodes in Excerpts #1186411

Victoria
Inactive Moderator

Hi promosapien,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 20, 2020 at 4:57 pm in reply to: Preload page #1186409
Victoria
Inactive Moderator
Hi alexoua,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
body:not(.home) .av-siteloader-wrap.av-transition-with-logo {
    display: none !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 20, 2020 at 4:53 pm in reply to: Tags and token problems #1186407

Victoria
Inactive Moderator

Hi Zofiia,

Thank you, but we cannot register the theme for you, we do not have access to your Envato account.
Please follow the steps in this section:

Theme Registration

As for the tags, when you build posts with the Advanced Layout Builder you need to add all elements manually. So you will need to use a tag widget in the widget area in the blog post.

If you need further assistance please let us know.
Best regards,
Victoria

February 20, 2020 at 4:45 pm in reply to: Menu left, logo center, widget right #1186403

Victoria
Inactive Moderator

Hi Din,

Best regards,
Victoria

February 20, 2020 at 4:45 pm in reply to: Menu left, logo center, widget right #1186402

Victoria
Inactive Moderator

Hi Din,

Best regards,
Victoria

February 18, 2020 at 8:15 pm in reply to: SINGLE PRODUCT PAGE IMAGE SIZE #1185816

Victoria
Inactive Moderator

Hi robearri,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 18, 2020 at 8:15 pm in reply to: Tried to Update to latest version of Enfold #1185815

Victoria
Inactive Moderator

Hey Gene,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Can you please check the server log for error?

Best regards,
Victoria

February 18, 2020 at 8:14 pm in reply to: Footer menu vertical on mobile #1185814
Victoria
Inactive Moderator
Hey Whippert,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    #socket .sub_menu_socket li {
        float: none;
        line-height: 20px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 18, 2020 at 8:10 pm in reply to: Avia layout builder has disappeared #1185812

Victoria
Inactive Moderator

Hey Loveronika,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 18, 2020 at 8:06 pm in reply to: Hide .av_minimal_header on scrolling when using transparent header #1185810

Victoria
Inactive Moderator

Hi oogopslag,

This code is the one that makes the header transparent on mobile, but your header customizations require further adjustments.

Enfold – Make Header Transparent on mobile devices

Best regards,
Victoria

February 18, 2020 at 8:02 pm in reply to: 'Fullwidth Sub Menu' selected from media elements – reduce the default height #1185807

Victoria
Inactive Moderator

Hi kitchkitch,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 18, 2020 at 8:02 pm in reply to: Custom Menu Issue #1185804

Victoria
Inactive Moderator

Hi Cloudypro,

Hope you can build the menu that suits your needs and users best. :)

If you need further assistance please let us know.
Best regards,
Victoria

February 18, 2020 at 8:01 pm in reply to: Tab Section – No Content available in edit mode #1185802

Victoria
Inactive Moderator

Hey mountaintopengraving,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 18, 2020 at 8:00 pm in reply to: Google Maps is shown before opt-in #1185800

Victoria
Inactive Moderator

Hey 4pfelmus,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 18, 2020 at 7:58 pm in reply to: Fehlermeldungen nach PHP-Update #1185799

Victoria
Inactive Moderator

Hey viewsmarketing,

Which version of Enfold are you running?

Best regards,
Victoria

February 18, 2020 at 7:55 pm in reply to: Blog post: Add title and remove categories link #1185797

Victoria
Inactive Moderator

Hi BC_mne,

https://share.getcloudapp.com/GGuNvqZA These are not clickable on my end, did you get it working for you?

Best regards,
Victoria

February 18, 2020 at 7:54 pm in reply to: Änderungen nach Aktualisierung ohne Wirkung #1185796

Victoria
Inactive Moderator

Hi Heidi,

https://share.getcloudapp.com/12u1qG25 You have the unclosed tag here, this is why the html breaks. Please look for the unclosed tags in your html and fixed them.

Please check the page now.
Best regards,
Victoria

February 18, 2020 at 7:50 pm in reply to: Problem with toggle border #1185795
Victoria
Inactive Moderator
Hey Frank,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.js_active .toggler {
    outline: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 18, 2020 at 7:48 pm in reply to: Google API key für Google Map is not working. #1185794

Victoria
Inactive Moderator

Hey koumbara,

Well, in the new versions there is not more field for the user name.

https://share.getcloudapp.com/6quB7dX2 It looks like this. You might want to delete the old enfold folder and update a fresh one. Please have a backup ready, always.

If you need further assistance please let us know.
Best regards,
Victoria

February 18, 2020 at 7:44 pm in reply to: Überschriften Größe #1185793
Victoria
Inactive Moderator
Hi Murmeltier,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_elegant-blog #top .bloglist-simple.post-entry .post-title {
    font-size: 18px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 18, 2020 at 7:43 pm in reply to: Customizing lightbox #1185792

Victoria
Inactive Moderator

Hi blende64,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 18, 2020 at 4:29 pm in reply to: Hide .av_minimal_header on scrolling when using transparent header #1185733

Victoria
Inactive Moderator

Hi oogopslag,

Please have a look at the following thread:

Enfold – Make Header Transparent on mobile devices

If you need further assistance please let us know.

Best regards,
Victoria

February 18, 2020 at 4:24 pm in reply to: URGENT Problem ajax #1185731

Victoria
Inactive Moderator

Hi poplin,

The same error or a different one?

Best regards,
Victoria

February 18, 2020 at 4:23 pm in reply to: Catalogue images quality #1185729

Victoria
Inactive Moderator

Hi quistict,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 9,511 through 9,540 (of 38,325 total)

← 1 2 3 … 317 318 319 … 1,276 1,277 1,278 →