Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1185783

    I tried to update to the latest version of Enfold and now the Enfold does not show up anymore and my site is down.

    Need help ASAP…

    #1185815

    Hey Gene,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Can you please check the server log for error?

    Best regards,
    Victoria

    #1186117

    Please see Private Content..

    #1186379

    Hi,

    Thanks for that. Could you try to install the theme again to see if that helps please?

    Best regards,
    Rikard

    #1186421

    Instead of re-installing the theme, can I just restore a backup ( files and DB) ?? I had some coding in the Quick CSS area.. as well as custom colors for the site..

    please let me know as soon as possible..

    Thanks for your help

    #1186728

    Hi,

    Yes, restoring a backup is likely safer, though your theme settings should still be in the database so they would still be there once you have installed the theme again.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)

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