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  • February 18, 2020 at 11:54 am #1185606

    koumbara
    Participant

    hello kriesi team.
    i generated a new api key.. but enfold says still, its not valid. i already tried to deactivate all plugins. still the same!
    can you pls help me

    greets
    andre

    February 18, 2020 at 7:48 pm #1185794

    Victoria
    Moderator

    Hey koumbara,

    Well, in the new versions there is not more field for the user name.

    https://share.getcloudapp.com/6quB7dX2 It looks like this. You might want to delete the old enfold folder and update a fresh one. Please have a backup ready, always.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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