Page 187 – Support | Kriesi.at – Premium WordPress Themes

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July 17, 2020 at 5:02 pm in reply to: Maximum number of email adresses in contact form backend #1231320

Victoria
Inactive Moderator

Hey Creatifcator,

You might want to use a plugin like Mailpoet for that. Enfold contact form is not really meant for that.

Best regards,
Victoria

July 17, 2020 at 5:01 pm in reply to: How to change of font color of Blog Posts under Content Elements? #1231319
Victoria
Inactive Moderator
Hey watsonint,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #products .slide-content h3 {
    color: blue;
}
```
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
July 17, 2020 at 4:57 pm in reply to: No icons visible, only box outline. Using v4.7.5 #1231318

Victoria
Inactive Moderator

Hi costadesigns,

GoDaddy has its own CDN and there the appropriate header is not served so the icons are blocked. You can disable the CDN or write to the hosting provider about the issue.

Best regards,
Victoria

July 17, 2020 at 4:55 pm in reply to: Notification Box Content Styling #1231316

Victoria
Inactive Moderator

Hi Bar,

Where do you need to add breaks?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 17, 2020 at 4:52 pm in reply to: Trouble with cookie consent message #1231313

Victoria
Inactive Moderator

Hi Cdfb,

Please disable the Quick Redirects plugin and see if the issue gets resolved.

Best regards,
Victoria

July 17, 2020 at 12:42 pm in reply to: avia_config : blog_global_style #1231248

Victoria
Inactive Moderator

Hey wared,

It is saved in the options table when setting in the Theme Options.

If you need further assistance please let us know.
Best regards,
Victoria

July 17, 2020 at 12:41 pm in reply to: Replace excerpt in blog grid with full text and hide featured image #1231247

Victoria
Inactive Moderator

Hey Miki,

How do you imagine full texts in the blog grid?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 17, 2020 at 12:40 pm in reply to: Change number of blog posts on category page #1231246

Victoria
Inactive Moderator

Hey mai,

You need to have a look at the achive.php file to see the number of posts for the category page.

If you need further assistance please let us know.
Best regards,
Victoria

July 17, 2020 at 12:37 pm in reply to: Put a thing on top #1231244

Victoria
Inactive Moderator

Hi claudioaddobbatim2r2,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 17, 2020 at 12:36 pm in reply to: Updating from Enfold 4.2 to 4.7 #1231243

Victoria
Inactive Moderator

Hey Klyphic,

What errors are you getting?

Please have a full website backup ready and share credentials in private.

Best regards,
Victoria

July 17, 2020 at 12:35 pm in reply to: Hamburger menu not working on posts #1231242

Victoria
Inactive Moderator

Hi Danny,

Can you disable caching and minification for now so that we can see where the error is coming from?

Best regards,
Victoria

July 17, 2020 at 12:32 pm in reply to: Page links redirecting to media files #1231240

Victoria
Inactive Moderator

Hey B,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 17, 2020 at 12:31 pm in reply to: Importing didnt work! You might want to try reloading the page and then try agai #1231238

Victoria
Inactive Moderator

Hi hardhatstaffing,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 17, 2020 at 12:30 pm in reply to: smash ballon plugins (Instagram Feed, Facebook, Twitter Feed) Lightbox box bug #1231237

Victoria
Inactive Moderator

Hi Tobias!

I got feedback from our devs, they cannot reproduce the issue. Please deactivate other social feed plugins and see if the issue gets resolved.

Best regards,
Victoria

July 17, 2020 at 12:26 pm in reply to: Update Wishes to get a better Google Page Speed Result? #1231232

Victoria
Inactive Moderator

Hey Blatze,

Please have a look at the solution posted here:
https://kriesi.at/support/topic/add-font-display-to-entypo-fontello-and-custom-fonts/#post-1134741

and also you can set font-display in the Theme options > Performance in the Advanced options:

Best regards,
Victoria

July 17, 2020 at 12:22 pm in reply to: URGENT with Masonry "alt image" tags are lacking #1231229

Victoria
Inactive Moderator

Hi ChrisCoach,

https://share.getcloudapp.com/04uYjOAO The flexible option will show tags, I just did not add that to the images in the media library.

Best regards,
Victoria

July 17, 2020 at 12:20 pm in reply to: Separate blogs #1231226

Victoria
Inactive Moderator

Hi MyMedicalShopper,

You can create many blog pages with the Advanced Layout Builder. Add the blog posts element and set the blog posts to display from a certain taxonomy.

Best regards,
Victoria

July 17, 2020 at 12:17 pm in reply to: Category page with read more instead of full posts #1231224

Victoria
Inactive Moderator

Hey peterolle,

Please refer to the solution posted here:
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

If you need further assistance please let us know.
Best regards,
Victoria

July 17, 2020 at 12:15 pm in reply to: page builder not working! #1231223

Victoria
Inactive Moderator

Hey wahinegaret,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Enfold 4.5 was not built to work with the Gutenberg editor and so you need to use a higher version.

Best regards,
Victoria

July 17, 2020 at 12:13 pm in reply to: Theme Speed Issues #1231219

Victoria
Inactive Moderator

Hi algkent,

You can install and configure a caching plugin and use assets merging. This way you can get fewer requests.

Here is an article for you:
https://onlinemediamasters.com/make-fewer-http-requests-wordpress/

If you need further assistance please let us know.
Best regards,
Victoria

July 17, 2020 at 12:07 pm in reply to: Masonry Gallery | Custom Link | How to open in a new window #1231212

Victoria
Inactive Moderator

Hi Martin,

There are errors in your JavaScript.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 17, 2020 at 12:04 pm in reply to: Show Tags in a Blog Grid #1231209

Victoria
Inactive Moderator

Hey Richard,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 17, 2020 at 12:02 pm in reply to: Wrong favicon shown on PDF-Download tab #1231207

Victoria
Inactive Moderator

Hi volmering,

The solution is to upload the favicon to the root WordPress folder too. The theme cannot do this.

If you need further assistance please let us know.
Best regards,
Victoria

July 17, 2020 at 12:01 pm in reply to: Button or image into the table #1231205
Victoria
Inactive Moderator
Hi Pas7o,

Please change this
```
.avia-table.avia-table-1 td {
    vertical-align: middle;
}
```
to this:
```
.avia-table.avia-table-2 td:last-of-type {
    vertical-align: middle;
}
```
Best regards,
Victoria
July 17, 2020 at 11:58 am in reply to: Issue with elements not appearing when setting section to a minimum percentage.. #1231203

Victoria
Inactive Moderator

Hey richardbeatty,

Could you please give us a link to your website, we need more context to be able to help you.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 17, 2020 at 11:52 am in reply to: Using elements from another templates, (how are they built?) #1231200

Victoria
Inactive Moderator

Hi tomcusters,

Yes, you can upload and use your own icon sets.

Here are the docs for you:

Icon

If you need further assistance please let us know.
Best regards,
Victoria

July 17, 2020 at 11:51 am in reply to: Notification Box Content Styling #1231199

Victoria
Inactive Moderator

Hey barra12,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 17, 2020 at 11:50 am in reply to: Google Analytics more users than page views/sessions after upgrade #1231198

Victoria
Inactive Moderator

Hey philipp,

This is not really a theme issue but the analytics configuration. You might want to check the docs on how to configure it properly and exclude certain urls if needed.

If you need further assistance please let us know.
Best regards,
Victoria

July 17, 2020 at 11:48 am in reply to: Google maps API not validating #1231195

Victoria
Inactive Moderator

Hey eleclipse,

Best regards,
Victoria

July 17, 2020 at 11:28 am in reply to: Usage of TLSv1 is causing an SSL warning #1231189

Victoria
Inactive Moderator

Hi AndreasWinkler,

I removed the picture and sent you the link on how to send the other issue. That is not the issue with the theme so we can only provide some guidance on that. You need to solve it yourself or hire a freelancer to help you with that.

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 5,581 through 5,610 (of 38,325 total)

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