Page 141 – Support | Kriesi.at – Premium WordPress Themes

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September 13, 2020 at 8:12 pm in reply to: *Help*: Theme Options no longer displays a sidebar #1245541

Victoria
Inactive Moderator

Hi coolicious,

Hopefully, the issues will be fixed in the future and the plugin will not be needed any longer.

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

September 13, 2020 at 8:11 pm in reply to: Conflict Enfold / Yoast SEO: Changes not saved #1245540

Victoria
Inactive Moderator

Hi Skotbord,

Please have a look at the following thread:

Saving didnt work! Please reload the page and try again

If you need further assistance please let us know.

Best regards,
Victoria

September 13, 2020 at 8:11 pm in reply to: Conflict Enfold / Yoast SEO: Changes not saved #1245538

Victoria
Inactive Moderator

Hi Skotbord,

Please have a look at the following thread:

Saving didnt work! Please reload the page and try again

If you need further assistance please let us know.

Best regards,
Victoria

September 13, 2020 at 8:04 pm in reply to: Flex Container #1245537

Victoria
Inactive Moderator

Hi svreatt,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 13, 2020 at 8:02 pm in reply to: Header Image on Category pages #1245536

Victoria
Inactive Moderator

Hey WellerSmithDesign,

To add such a section on the category pages you’ll need to modify the archive.php file because category pages are using this file or you could use a filter or action from the ones available here:

Hooks and Filters

If you need further assistance please let us know.
Best regards,
Victoria

September 12, 2020 at 6:11 pm in reply to: Couldn't add the font because the server didn’t respond. Please reload the page, #1245412

Victoria
Inactive Moderator

Hi Duikersdrift,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

September 12, 2020 at 6:11 pm in reply to: Shop / Portfolio Grid #1245411
Victoria
Inactive Moderator
Hi MrJoscha,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #av-sc-portfolio-1 .grid-content {
    min-height: 70px;
}

#top #av-sc-portfolio-1 .grid-entry .inner-entry {
    width: 95%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 12, 2020 at 6:07 pm in reply to: Where is Font: entypo-fontello WhatsApp Icon? #1245410

Victoria
Inactive Moderator

Hi Berebeeld,

Please make sure you have a full website backup ready so that we can attempt an update.

Best regards,
Victoria

September 12, 2020 at 6:06 pm in reply to: No redirect after add to cart #1245409

Victoria
Inactive Moderator

Hi Franzgiot,

You have a header.php file in your child theme, is it from the latest version?

Best regards,
Victoria

September 12, 2020 at 6:02 pm in reply to: כתיבת מאמרים #1245407

Victoria
Inactive Moderator

Hey tom שניידר,

I am closing this thread as a duplicate.

Best regards,
Victoria

September 12, 2020 at 5:58 pm in reply to: E_COMPILE_ERROR when updating Enfold Theme via FTP #1245405

Victoria
Inactive Moderator

Hey nicolasheinzel,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.

Best regards,
Victoria

September 12, 2020 at 5:57 pm in reply to: multilingual and Cart in the menu #1245404

Victoria
Inactive Moderator

Hi Xorex_92,

Thank you for clarifying.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 12, 2020 at 5:54 pm in reply to: Change the enfold breakpoint for the Portrait Mode #1245403

Victoria
Inactive Moderator

Hi Boris,

Do you mean you want to keep the boxes 100% width below 1600px screens sizes?

Best regards,
Victoria

September 12, 2020 at 5:51 pm in reply to: ARCHIVE – template-archives.php #1245402

Victoria
Inactive Moderator

Hi KulturDesign,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

September 12, 2020 at 5:51 pm in reply to: Bold font as default body text font? #1245400

Victoria
Inactive Moderator

Hi DimitriMTM,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 12, 2020 at 5:50 pm in reply to: Top bar height mobile #1245399
Victoria
Inactive Moderator
Hey marsh1984,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:479px){
    #header_main {
        padding-top: 60px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 12, 2020 at 5:46 pm in reply to: 2 Menus bei einem One Pager #1245398

Victoria
Inactive Moderator

Hi Dulle,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 12, 2020 at 5:44 pm in reply to: How to encrypt Masonry Gallery？ #1245397

Victoria
Inactive Moderator

Hey liangjiashuo,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

September 12, 2020 at 5:42 pm in reply to: different distances of the menu from the top #1245396

Victoria
Inactive Moderator

Hi schweg33,

I did not see the “Club” part.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

September 12, 2020 at 5:31 pm in reply to: Default FullSubMenu Height #1245390

Victoria
Inactive Moderator

Hey TheRetailCoach,

There are no such defaults.

Could you please attach some screenshots of the issue?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

September 12, 2020 at 5:30 pm in reply to: Portfolio Excerpt Hook #1245389

Victoria
Inactive Moderator

Hi jgax87,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 12, 2020 at 5:28 pm in reply to: How to hidde "some photos" of slider on small screens? #1245387

Victoria
Inactive Moderator

Hi GizmakSanayi,

You can create two sliders, one for desktop screen sizes and one for smaller screen sizes, and add images there, then control the display of the sliders with the element visibility options.

Best regards,
Victoria

September 12, 2020 at 5:24 pm in reply to: Need an "upload file" possibility on contact form #1245385

Victoria
Inactive Moderator

Hey GizmakSanayi,

You might want to use some forms plugin that has a file upload option, like Contact Form 7.

Here are the docs for you:

File uploading and attachment

Best regards,
Victoria

September 12, 2020 at 5:22 pm in reply to: Google map api conflicts with plugin #1245383

Victoria
Inactive Moderator

Hey swampboy,

Please try the “Disable Google Maps” option and see if the issue gets resolved.

If you need further assistance please let us know.
Best regards,
Victoria

September 12, 2020 at 5:20 pm in reply to: Enfold Old Theme & How to Update #1245382

Victoria
Inactive Moderator

Hey gphook,

Yes, please, share credentials for us to check.

Best regards,
Victoria

September 12, 2020 at 5:19 pm in reply to: WebP images and the lightbox #1245381

Victoria
Inactive Moderator

Hi Jan,

No, it has not been added yet. I will ask the devs for their input.

Best regards,
Victoria

September 12, 2020 at 5:15 pm in reply to: woocommerce buttons text color #1245379
Victoria
Inactive Moderator
Hi MPPcreative,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 div .main_color .button[type="submit"] {
     color: #000;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
September 12, 2020 at 5:12 pm in reply to: Smybols #1245377

Victoria
Inactive Moderator

Hey Talker77,

You can add your own icons. Here are the docs for you:

Icon

If you need further assistance please let us know.
Best regards,
Victoria

September 12, 2020 at 5:10 pm in reply to: custom widget header and megamenu don't work together #1245375
Victoria
Inactive Moderator
Hey undervised,

This code is messing with the mega menu dropdown:
```
#header li .avia_mega_div, #header li:hover .avia_mega_div {
    right: 0 !important;
    left: auto!important;
    max-width: 50vw;
}
```
You need to have a look at it first.

Best regards,
Victoria
September 12, 2020 at 5:03 pm in reply to: Enfold issues #1245373
Victoria
Inactive Moderator
Hi Brian,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #av-sc-portfolio-1 .no_margin.av_one_third article {
    width: 93%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 4,201 through 4,230 (of 38,331 total)

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