Page 1069 – Support | Kriesi.at – Premium WordPress Themes

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November 16, 2017 at 9:01 pm in reply to: Custom PHP script in header #877736
Victoria
Inactive Moderator
Hi Boeckske23,

Try wrapping it in a span with some class. And that file should have somehting like this
```
   ob_start();
   $yourcode = ob_get_contents();
   ob_end_clean();
    return $yourcode;
```
Can you show us the code from that file?
Best regards,
Victoria
- This reply was modified 8 years, 4 months ago by Victoria.
November 16, 2017 at 8:55 pm in reply to: Plugin update issue back #877733

Victoria
Inactive Moderator

Hey elames,

This is the Layer Slider needing an update. It comes with Enfold and is updated with the theme update. It is a plugin and so WordPress registers it as the one needing an update. If you don’t use Layer Slider you can deactivate it, here is how to do it

LAYERSLIDER update issue is BACK!

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 8:51 pm in reply to: Icon List Resized #877732

Victoria
Inactive Moderator

Hey sjahan,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 16, 2017 at 8:51 pm in reply to: Footer Broken on Page #877731

Victoria
Inactive Moderator

Hey premierepc,

A lot of elements are rendered outside the wrap_all container. Something is breaking the rendering.
You can create another test page and elements one by one and notice, after adding which things will break.

Best regards,
Victoria

November 16, 2017 at 8:44 pm in reply to: wpml flags not showing properly on mobile #877728

Victoria
Inactive Moderator

Hi nonne,

Below is how I see it, on my mobile the same too. Did you manage to adjust it?

Best regards,
Victoria

November 16, 2017 at 8:39 pm in reply to: Optimization, speed #877723

Victoria
Inactive Moderator

Hey Dundee,

The website you gave as an example is not built with WordPress.
Here are some articles for you
https://www.linkedin.com/pulse/how-optimize-your-wordpress-site-cache-control-john-engle/
http://crunchify.com/how-to-speed-up-wordpress-leveraging-browser-caching-via-htaccess/

Which version of php are you running?

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 8:32 pm in reply to: Latest Update broke Video Slides #877718

Victoria
Inactive Moderator

Hi jimFG,

I am not seeing any video on the login link you sent, can you send us credentials and point to the page with the issue?

Best regards,
Victoria

November 16, 2017 at 8:29 pm in reply to: Enfold default demo – boxed not be able to go in landscape mode on ipad pro #877714

Victoria
Inactive Moderator

Hi Adolar,

Glad you got it working for you! :)

The thing is when you keep commenting on your thread, it is considered updated and goes to the end of the queue and so we could not see it earlier. Please next time, don’t comment until we answer you.

If you need further assistance please let us know.

Best regards,
Victoria

November 16, 2017 at 8:27 pm in reply to: Custom Page with Transparent Header #877713
Victoria
Inactive Moderator
Hey dbgruber,

You could create a Layer Slider slider and call it in your template like
```
<?php layerslider(1) ?>
```
If you need further assistance please let us know.
Best regards,
Victoria
November 16, 2017 at 8:23 pm in reply to: mini-cart contents hidden behind and not showing #877712

Victoria
Inactive Moderator

Hey solostrength,

It does not work because of the errors in JavaScript, the errors are in some plugin. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please disable the caching plugin.

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 7:54 pm in reply to: Blank product pages in WooCommerce #877702

Victoria
Inactive Moderator

Hi Damien,

You’re running Enfold 4.0.2 and the most recent is 4.2. Do you mind updating the theme?

Best regards,
Victoria

November 16, 2017 at 7:51 pm in reply to: Contact form functionality – sending over IMAP and RTF or plain-text? #877700

Victoria
Inactive Moderator

Hey divedesigns,

You might want to consider a plugin or building custom functionality to achieve the above.

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 7:49 pm in reply to: settings ofleft and right sidebar for blog pages and post entries #877699

Victoria
Inactive Moderator

Hi ozyazgane,

Can you disable the caching plugin please for now?
Neither WordPress nor WooCommerce works with such php version well. You need to update it.

Best regards,
Victoria

November 16, 2017 at 7:41 pm in reply to: Sidebar on page #877695

Victoria
Inactive Moderator

Hey sandra1307,

You don’t need to use color section and 1/1 element together, remove color sections, they tend to go full width.

Best regards,
Victoria

November 16, 2017 at 7:38 pm in reply to: SEO and picture #877694

Victoria
Inactive Moderator

Hi sandra1307,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 16, 2017 at 7:37 pm in reply to: Fotowall #877693

Victoria
Inactive Moderator

Hey pddcoms,

You can use the masonry element but the images have to have appropriate aspect ratios to look like that. DO you have a page where you put implemented already?

Best regards,
Victoria

November 16, 2017 at 7:35 pm in reply to: Change theme #877692

Victoria
Inactive Moderator

Hi sandra1307,

You need to check if the items were set, going through the pages.

Best regards,
Victoria

November 16, 2017 at 7:34 pm in reply to: Uploading Flaticon Icons (Not Working) #877690

Victoria
Inactive Moderator

Hi hylandgraphics,

Can you share the zip you’re trying to load and please check the server log for error. Which version of php are you running?

Best regards,
Victoria

November 16, 2017 at 7:32 pm in reply to: Custom Header #877689

Victoria
Inactive Moderator

Hey Allyson,

Could you please attach a mockup of what you’re trying to achieve?
Do you want to hide the logo from the Layer Slider or the one from the theme header?

Best regards,
Victoria

November 16, 2017 at 7:23 pm in reply to: align bottom #877686

Victoria
Inactive Moderator

Hi yampieters,

Looks aligned now. Did you get it working for you?

Best regards,
Victoria

November 16, 2017 at 7:22 pm in reply to: Blog Layout – Advanced Layout #877685

Victoria
Inactive Moderator

Hey accurIT,

What is the page we are talking about here?

Best regards,
Victoria

November 16, 2017 at 7:19 pm in reply to: Google Maps API Key was not exceptet #877683

Victoria
Inactive Moderator

Hi kueblert,

Can you please try to update your theme via FTP and flush the caches. Could be that some files did not get overwritten properly and the old code is still there.

Best regards,
Victoria

November 16, 2017 at 7:15 pm in reply to: Issue with back to top #877680

Victoria
Inactive Moderator

Hey elames,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 16, 2017 at 7:14 pm in reply to: Menu in Consulting Demo #877679

Victoria
Inactive Moderator

Hi conte01,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 16, 2017 at 7:08 pm in reply to: Remove space under LayerSlider #877675

Victoria
Inactive Moderator

Hey christianichristiani,

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 7:08 pm in reply to: Menu Button On Mobile not working #877674

Victoria
Inactive Moderator

Hey Richard,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? There is an error in JavaScript.

Best regards,
Victoria

November 16, 2017 at 7:07 pm in reply to: Switch demo #877673

Victoria
Inactive Moderator

Hey Andrea Casarin,

You can import the demo you want on a test server, enable the Advanced Layout Builder debug mode and take shortcodes from there. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 7:06 pm in reply to: Edit code #877672

Victoria
Inactive Moderator

Hey pddcoms,

Here are some threads to consider:
https://kriesi.at/support/topic/how-to-change-the-post-title-to-h1/
https://kriesi.at/support/topic/titles-on-blog-page-with-h2-but-single-post-title-with-h1/

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 6:55 pm in reply to: Create a forum with enfold #877670

Victoria
Inactive Moderator

Hi Anett,

Here are some threads to consider:
https://kriesi.at/support/topic/how-to-use-svg-as-logo/

SVGs not displaying on front end

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 6:49 pm in reply to: Anchor link on iPad #877666

Victoria
Inactive Moderator

Hey tashi-11,

Here is a thread for you to consider

anchors in navigation icons on iPad

If you need further assistance please let us know.
Best regards,
Victoria
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Viewing 30 posts - 32,041 through 32,070 (of 38,325 total)

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