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Hi,
If you already own a license, then you don’t have to purchase anything.
Best regards,
RikardHi,
Thanks for the login details. Please try to explain the problem you are having a bit further.
Best regards,
RikardHey daninap,
Do you mean that you set the container width to 100% under Enfold->General Layout, and that is not working? If that is the case, then please post admin WordPress login details in private so that we can have a closer look.
Best regards,
RikardHi,
We cannot answer that question unfortunately, please try directing it to your hosting provider instead.
Best regards,
RikardDecember 18, 2025 at 11:53 am in reply to: Enfold Contact form is not shown correctly on mobile screen #1492652Hi,
Please try this instead:
@media only screen and (max-width: 767px) { #top fieldset { display: contents; } }Best regards,
RikardHi,
It’s likely that you have added invalid CSS in Quick CSS, please try running your code through this tool: https://csslint.net/. If that doesn’t help, then try checking the colour you have added in the theme options, as they might have an invalid hex code.
Best regards,
RikardHey MAJO_Agency,
Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardHi,
Did you make sure that the contact form Message Sent Label field has been filled out?
MAJO_Agency – please start your own thread.
Best regards,
RikardHey Georg,
Thanks for reaching out to us. The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHey teresa,
The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
Please try to update to the latest version first of all: https://kriesi.at/documentation/enfold/theme-update/. If that doesn’t help then try to temporarily deactivate all plugins or custom code you might have added, to see if that changes anything.
Best regards,
RikardHi,
You are using an old PHP version on your server. Please try updating to 8.2 or higher.
Best regards,
RikardHi,
We haven’t heard of any problems like that before no. Did you try reaching out to the plugin developers to see if they know what the problem might be?
Best regards,
RikardHey astjo,
Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardHey CastlegateIT,
Please try the following in Quick CSS under Enfold->General Styling:
.tabcontainer { margin: 0; }Best regards,
RikardHi,
I would advise that you copy the site to a staging area then. If you want to do it on the live site, then it won’t take more than a few minutes. It can be done during a low traffic period as well.
Best regards,
RikardDecember 16, 2025 at 12:11 pm in reply to: blank screen when editing buttons and other elements #1492559Hi,
Thanks for that. It looks like your installation is running out of memory. Please try to increase it: https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#Increasing_memory_allocated_to_PHP. Your hosting provider might have that in the interface too.
Best regards,
RikardHi,
That is how the Tab Section element works by default, but you might consider hiding the element in question for mobile, and add another element with a different layout and show it only for mobile.
If you should have any further questions, then please start a new conversation for each of them.
Best regards,
RikardHi,
Thanks for that. What happens if you temporarily deactivate all plugins and try the form after that?
Best regards,
RikardHi,
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey tricorntravels,
You can post images to an array of services online. Google Drive, Dropbox, Imgur and Snipboard are a few of them.
Best regards,
RikardDecember 15, 2025 at 2:38 pm in reply to: Enfold styling does not apply on WP Travel Engine pages #1492531Hi,
I see a map background image on both those pages, so I’m not 100% that I follow what you mean. If the plugin styling is overriding the theme, then there is no easy fix. You would have to manually override the plugin styling with CSS.
Best regards,
RikardHey Paolo,
Did you try generating a new token in your Google account? Please refer to the documentation for further help: https://kriesi.at/documentation/enfold/contact-form/#captcha
Best regards,
RikardDecember 15, 2025 at 9:10 am in reply to: Enfold styling does not apply on WP Travel Engine pages #1492516Hi,
Thanks for that. The body colour is set to #6d6141 in the theme options, please try to change it there first of all. If you would like to override the plugin styling, then please specify exactly what you need to change.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Thanks @guenni007 for helping out :-)
Best regards,
RikardHi,
Thanks for the update. There no such functionality in the theme by default unfortunately, but there looks to be plugins that will implement such functionality. Please have a look at the AI results in this search: https://www.google.com/search?client=firefox-b-d&q=woocommerce+different+filters+product+category&zx=1765731335300&no_sw_cr=1#sv=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
If you should have any further questions, then please start a new conversation for each of them.
Best regards,
RikardHi,
Thanks for helping out @guenni007. Did that answer your question @bigtime32?
Best regards,
RikardDecember 11, 2025 at 5:49 pm in reply to: Enfold styling does not apply on WP Travel Engine pages #1492428Hey tricorntravels,
Did you set your preferred colour under Enfold->General Styling->Body background?
The login details that you posted are not working, please check and verify.
Best regards,
Rikard -
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