Page 9 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 241 through 270 (of 90,655 total)

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November 4, 2024 at 1:37 pm in reply to: how to change font in formular- looks very thin #1470564

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 4, 2024 at 1:35 pm in reply to: Partner banner not displayed #1470563

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. We’ll keep this thread open for you.

Best regards,
Rikard

November 3, 2024 at 1:32 pm in reply to: “critical error on website” only on homepage #1470501

Rikard
Keymaster

Hi,

Thanks for the update. The log that you posted doesn’t seem to contain anything interesting unfortunately, are you sure that this is an error log? I’m not sure if you got help from Rankmath or not, but we would need to see the actual error log in order to help you out further.

Best regards,
Rikard

November 3, 2024 at 1:11 pm in reply to: Unable to publish a new page #1470497

Rikard
Keymaster

Hi,

Thanks for the update. I tried copying the shortcodes from the problem page to a test installation, and I’m seeing no problems there. Do you mind if we temporarily deactivate plugins for testing purposes?

Best regards,
Rikard

November 3, 2024 at 12:23 pm in reply to: Partner banner not displayed #1470492
Rikard
Keymaster
Hi,

Thanks for the update and sorry for the late reply. I activated debug mode and removed one of the element ID then saved, and that seems to have helped. Please check on your end as well.

Best regards,
Rikard
- This reply was modified 2 weeks, 6 days ago by Rikard.
November 3, 2024 at 10:57 am in reply to: overlapping blocks #1470490

Rikard
Keymaster

Hey valerieh,

If you enable debug mode under Enfold->Layout Builder->Show Advanced Options, then a shortcode window will appear below the regular layout window. You can then paste these shortcodes in that box in a new page to see exactly how the demo was created: https://pastebin.com/QLMB1mLV

Best regards,
Rikard

November 3, 2024 at 10:54 am in reply to: transparent header #1470489

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

November 2, 2024 at 9:35 pm in reply to: This page is selected to be displayed as maintenance mode page but is not active #1470483

Rikard
Keymaster

Hey leloux,

If you have used a plugin, then please refer to their documentation or support. If you have used theme functionality, then it can be changed under Enfold->Theme Options->Maintenance Mode.

Best regards,
Rikard

November 2, 2024 at 9:34 pm in reply to: Left side bar menu #1470482

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 2, 2024 at 9:33 pm in reply to: Icon list vertical spacing #1470481
Rikard
Keymaster
Hi,

If you are using the class iconpadding, then you should use CSS like this:
```
.iconpadding li {
  padding: 10px 0;
}
```
The period before the letters means that a class is being targeted in CSS.

Best regards,
Rikard
November 2, 2024 at 9:30 pm in reply to: Blog page on mobile shows full blog #1470480

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 2, 2024 at 9:09 pm in reply to: Licenses and token on Envato Market #1470479

Rikard
Keymaster

Hey icarogioiosi,

A theme license is valid for a single domain, including sub domains. If you plan to create a second site on a second domain, then you will need a second license as well. I would suggest that you create a separate token for each site, so that you can revoke the tokens for each site if necessary.

Best regards,
Rikard

November 2, 2024 at 10:36 am in reply to: Top bar above menu height #1470463

Rikard
Keymaster

Hi,

You can replace red in the example above with your own hex code.

Best regards,
Rikard

November 1, 2024 at 5:28 pm in reply to: Visual Artist Demo index mobile view #1470441

Rikard
Keymaster

Hey teoniko88,

I’m not sure that I fully understand the problem that you are having, could you post a link to where we can see it please?

Best regards,
Rikard

November 1, 2024 at 5:27 pm in reply to: Enfold Advanced Layout Builder not working #1470440

Rikard
Keymaster

Hey heiddie,

Thanks for using Enfold. What exactly is the otter builder? If you need help with the Enfold layout builder, then please post admin WordPress login details in private so that we can have a closer look at your site.

Best regards,
Rikard

November 1, 2024 at 5:26 pm in reply to: Top bar above menu height #1470439
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
html {
  border-top: 8px solid red;
}
```
Best regards,
Rikard
November 1, 2024 at 1:36 pm in reply to: Unable to publish a new page #1470427

Rikard
Keymaster

Hi,

Thanks for that. What happens if you copy all the shortcodes to a new page?

Best regards,
Rikard

November 1, 2024 at 1:32 pm in reply to: Category dropdown and search on mobile #1470426

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 1, 2024 at 1:30 pm in reply to: Contactform doesn’t show right #1470425

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 1, 2024 at 1:30 pm in reply to: Demoimport #1470424

Rikard
Keymaster

Hey fatfrog,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 1, 2024 at 12:27 pm in reply to: Advanced Styling Doesn’t Work #1470422
Rikard
Keymaster
Hey Thumphreys,

You have an open media query in Quick CSS:
```
.logo img {
    top: 50%;
    transform: translateY(-50%);
}
@media only screen and (min-width: 768px) and (max-width: 989px) {
    .responsive .logo img {
        margin: 0;
        display: none;
    }
#top div .caption_center .slideshow_caption {
    left: 0;
    width: 100%;
    text-align: center;
    font-size: 35px;
}
```
That is likely why the theme options are not applying.

Best regards,
Rikard
November 1, 2024 at 12:23 pm in reply to: Checkout page font color for specific checkbox #1470421
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
p.mailchimp-newsletter span {
  color: #fff;
}
```
Best regards,
Rikard
November 1, 2024 at 12:18 pm in reply to: Top bar above menu height #1470419

Rikard
Keymaster

Hey SmoovP,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

November 1, 2024 at 11:18 am in reply to: Transparent part in slider #1470413

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 1, 2024 at 11:17 am in reply to: Unable to publish a new page #1470412

Rikard
Keymaster

Hey Ikyo,

Where can we see and reproduce the problem that you are having?

Best regards,
Rikard

November 1, 2024 at 11:16 am in reply to: Having trouble saving, once I reach content limit? #1470411

Rikard
Keymaster

Hi,

Thanks for that. Could you try updating the theme to the latest version (6.0.6) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

November 1, 2024 at 11:13 am in reply to: Blog page on mobile shows full blog #1470410

Rikard
Keymaster

Hey michelebond,

I can’t see that happening on my end, the excerpt shows on mobile just like on desktop. Could you let us know how to reproduce the results that you are seeing on your end please?

Best regards,
Rikard

October 31, 2024 at 8:41 pm in reply to: Update transparency logo, cannot find transparancy options in header? #1470372

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 31, 2024 at 8:41 pm in reply to: Having trouble saving, once I reach content limit? #1470371

Rikard
Keymaster

Hey G4Design,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 31, 2024 at 8:39 pm in reply to: Contactform doesn’t show right #1470370

Rikard
Keymaster

Hey Anouk,

You have a lot of elements in that form, which ones exactly are not showing? The last elements are showing on my end both on the front and backend.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 241 through 270 (of 90,655 total)

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