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Hi Kitty,
That is correct. We would offer to help you out, but we cannot login to your Envato account since it will ask for a one time pin or code if we login from a different location. That pin or code will be sent to your email if I’m not mistaken.
I had a look at your site, but I couldn’t see which version is installed. It’s very likely not 1.0, I’m guessing that it’s a child theme that you have active? If you look under Apperance->Themes, then click on Enfold, then you can see the actual version. You could also give us access details in private if you would like to have a look for you.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
If you want to edit elements from the Layout Builder, then the Layout Builder needs to be activate. So you would have to switch between the two editors.
Best regards,
RikardHey Mario,
All demos can be installed under Enfold->Demo Import.
Best regards,
RikardAugust 28, 2025 at 12:56 pm in reply to: Step-by-step guide to manually import “Construction” demo #1488669August 28, 2025 at 12:54 pm in reply to: How to change description under the menu links at Consulting Demo (Enfold) #1488668Hey enderku,
Go to Appearance->Menus, then activate Description under Screen Options in the top right hand corner.
Best regards,
RikardHi,
Thanks for the update. What fixes are you referring to exactly? I see that there are Javascript errors coming from the plugin when trying to move to the next step. See screenshot in private. Fixing problems like that is unfortunately out of scope of theme support. I could report this to our developers though, to see if they can find a solution. You could also submit a feature request here: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues
Best regards,
RikardHey Vaida,
Did you check out our documentation? If you have further questions, then please register on the support forum, and open a new thread there.
Best regards,
RikardHey kittyv3,
The first screenshot is from the Envato Market plugin, you don’t need to use that if you don’t want to. We still cannot help you out with generating tokens unfortunately, please try reaching out directly to Envato/Themeforest support.
Best regards,
RikardHi,
Thanks for the update. I’m guessing that is plugin functionality? If so, then the plugin authors should be able to help you out with that.
Best regards,
RikardAugust 27, 2025 at 4:04 pm in reply to: Having Trouble with Footer and SideBar showing links to All Pages. #1488616Hi,
Great, I’m glad that we could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardAugust 27, 2025 at 4:03 pm in reply to: Gallery image large with lightbox – change icon to camera or gallery icon #1488614August 26, 2025 at 8:52 pm in reply to: Having Trouble with Footer and SideBar showing links to All Pages. #1488559Hey jswigard,
Did you add your own content to those widgets? If not, then the theme will populate them automatically.
Best regards,
RikardHey Otto,
The update to 7.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardAugust 26, 2025 at 3:59 pm in reply to: Cannot access kriesi.at please unblock our IP addresses #1488544Hi,
I had problems on my end as well, but it should be resolved now.
Best regards,
RikardHi,
There’s no such functionality in the theme by default unfortunately, and creating it would be out of scope of theme support.
Best regards,
RikardHi,
You could try to delete Enfold first, then upload the new version after that. Please make sure to keep backups of your site before doing this.
Best regards,
RikardAugust 25, 2025 at 2:54 pm in reply to: BUG: Latest Update Causes PHP 8.3 Fatal Error (8.2 Works) #1488492Hi,
We’ll add a check for this in the next release of the theme.
Best regards,
RikardHi,
Thanks for the update. What happens if you activate the parent theme?
Best regards,
RikardAugust 24, 2025 at 11:06 am in reply to: BUG: Latest Update Causes PHP 8.3 Fatal Error (8.2 Works) #1488459Hi,
Thanks for the update. Is there a way that we could reproduce this error on our installations?
Best regards,
RikardHey JoStudioDeRijp,
I can’t see that happening on my end, did you try using an incognito browser window?
Best regards,
RikardAugust 23, 2025 at 5:51 pm in reply to: Content-Based Link Insertion & Guest Blogging on Top Sites #1488451Hi,
Thanks for helping out @guenni007. Did that answer your question @THP Studio?
Best regards,
RikardHey Munford,
You are only importing a CSS, that won’t add the fonts to any lists in the theme options. You would have to use custom CSS to use your fonts: https://www.w3schools.com/cssref/atrule_font-face.php
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
Rikard -
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