Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey hiddoborn,

Please follow this guide: https://kriesi.at/documentation/enfold/theme-registration/. If the updates should not come through via the theme backend, then please try using this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

Hey ivolt360,

Did you check if the Responsive Site option is active under Enfold->General Layout->Dimensions?

Best regards,
Rikard

Hey Aeroviews,

You can find the main menu settings under Enfold->Main Menu.

Best regards,
Rikard

Hi,

Thanks for that. The PHP ZipArchive Extension is turned off on your server, that is required for the import to work. Please reach out to your hosting provider if you cannot turn it on yourself.

Best regards,
Rikard

Hey kmurray,

I can only see warnings in what you posted, they won’t cause your site to crash. Please make sure that you are running the latest version of the theme (6.0.4): https://kriesi.at/documentation/enfold/theme-update/, and PHP version 8.0 or higher.

If you are overriding footer.php in a child theme, then please try to temporarily remove that file, or replace it with the parent theme file.

Best regards,
Rikard

Hi,

You could try using a URL shortener, like the one in private. Then use that URL instead of the existing one.

Best regards,
Rikard

Hey hananbahmad,

Thanks for the login details. It looks like the demo was imported, but the front page was not set. You can do so on the main page of the theme options.

Best regards,
Rikard

Hi,

Thanks for that. Please try this CSS as well:

.avia-content-slider .slide-image, .avia-content-slider .slide-image img {
  border-radius: 0;
}

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

1. You can download a child theme here.

2. Try reaching out to your hosting provider and ask them to turn that on for you, or edit the file via FTP instead.

Best regards,
Rikard

Hi,

Have you modified the parent theme? If not, then all your settings and database should be safe. I would recommend that you keep a backup of the site and theme settings before updating anything though.

Best regards,
Rikard

Hi,

I’m not sure, we would have to look at the server error logs. Please share them with us.

Best regards,
Rikard

Hey Vito,

A theme license is valid for life, so you don’t need to extend anything. Support periods do expire though, maybe that is what you are referring to?

If you need to update your theme, then please refer to the documentation: https://kriesi.at/documentation/enfold/theme-registration/, https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Rikard

Hi,

Thanks for that. We’re not sure what is causing this problem, but copying the content to a new product seems to be working as I wrote earlier. I know it might not be the best solution, but you might want to consider copying all the products to new ones. If that is not an option, then things still seem to be working even though the critical error occurs. I see that you have a lot of products so copying them all at the same time might not be good solution for now, but it could be done as they are updated. It takes less than a minute to copy the shortcodes to a new product.

Best regards,
Rikard