Page 8 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 211 through 240 (of 91,183 total)

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Posts
January 4, 2025 at 1:13 pm in reply to: FAil on load #1474621

Rikard
Keymaster

Hey henningjeppesen,

Double post, closing.

Best regards,
Rikard

January 4, 2025 at 1:13 pm in reply to: Fail on load #1474620

Rikard
Keymaster

Hey henningjeppesen,

Please try to toggle the file compression options under Enfold->Performance, and activate the option to delete old CSS and JS files on the same page to see if that helps.

Best regards,
Rikard

January 4, 2025 at 1:11 pm in reply to: Get rid of this icon on mobile #1474619

Rikard
Keymaster

Hey Dzimnikov,

Could you post a link to where we can see the actual element please?

Best regards,
Rikard

January 4, 2025 at 1:07 pm in reply to: Categories are displayed twice – tags are not displayed #1474618

Rikard
Keymaster

Hi,

Thanks for that. We can’t view the content of your child theme, but you can check what happens if you temporarily activate the parent theme.

Best regards,
Rikard

January 4, 2025 at 1:02 pm in reply to: Cannot edit Easy Slider #1474617

Rikard
Keymaster

Hi,

There are error messages coming from underscores js while editing the front page. What happens if you temporarily deactivate all plugins and remove any custom code you might have added?

Best regards,
Rikard

January 3, 2025 at 9:28 pm in reply to: Video will not display on Safari for Mac #1474604

Rikard
Keymaster

Hi,

I checked the page you linked to in Firefox and Safari, the video there is playing fine in both browsers. Is there a way to reproduce the problem that you are seeing on your end?

Best regards,
Rikard

January 3, 2025 at 9:25 pm in reply to: Home-page not editable after fresh import of 2017 demo #1474603

Rikard
Keymaster

Hey felix_frank,

Could you share server error logs with us please? Also please post admin WordPress login details in private.

Best regards,
Rikard

January 3, 2025 at 5:37 pm in reply to: Font size in Masonry #1474581
Rikard
Keymaster
Hey Martin,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av-masonry-entry .av-masonry-entry-title {
  font-size: 24px;
}
```
Best regards,
Rikard
January 3, 2025 at 5:34 pm in reply to: Is it possible to animate automatically the Icon Circles? #1474579

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @abortolotti?

Best regards,
Rikard

January 3, 2025 at 5:33 pm in reply to: How to solve header appearance setting #1474578

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 3, 2025 at 5:32 pm in reply to: Categories are displayed twice – tags are not displayed #1474576

Rikard
Keymaster

Hey Stegemueller,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

January 2, 2025 at 8:12 pm in reply to: Cannot edit Easy Slider #1474491

Rikard
Keymaster

Hey zimbo,

Could you try updating the theme to the latest version (6.0.8) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please try to activate the parent theme to see what happens then.

Best regards,
Rikard

January 2, 2025 at 2:23 pm in reply to: Item-Purchase-Code instead of Token used for updates #1474481

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 2, 2025 at 2:23 pm in reply to: Ticker left and right aligned #1474480

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 2, 2025 at 2:22 pm in reply to: Enfold Licence Renewal #1474479

Rikard
Keymaster

Hi,

Thanks for the update. You should probably not have to restore anything but the database. I can’t see anything wrong with your actual site though, did you manage to find a solution?

Best regards,
Rikard

January 2, 2025 at 2:20 pm in reply to: License #1474478

Rikard
Keymaster

Hey Gary,

Do you need a new token? If so, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Are you looking for the font which was used in the image which is set as the logo, or the fonts used for text?

Best regards,
Rikard

December 30, 2024 at 9:02 pm in reply to: space at the top (after the header) and at the bottom #1474414
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.content {
  padding-top: 0;
  padding-bottom: 0;
}
```
Best regards,
Rikard
December 30, 2024 at 9:00 pm in reply to: How to solve header appearance setting #1474412

Rikard
Keymaster

Hey Antonio,

You can set the header behaviour in the Layout menu for each page. If you are looking to change the main menu links while the header is transparent, then you can do so under Theme Options->Transparency Options.

Best regards,
Rikard

December 30, 2024 at 8:58 pm in reply to: Website-Update #1474411

Rikard
Keymaster

Hey Marcel,

If you don’t have a purchase code, then we would recommend that you purchase a new license. Otherwise you will have this problem every time you want to update or access the theme files. Once you have access to the theme files, then you can follow the instructions in the other thread.

Best regards,
Rikard

December 29, 2024 at 12:02 pm in reply to: Avia Layout Builder editor not working #1474353

Rikard
Keymaster

Hi,

Thanks for that, I’m seeing the same thing on my end. That is a server error message, so your hosting provider should be able to help you out with that. Please try reaching out to them.

Best regards,
Rikard

December 29, 2024 at 11:55 am in reply to: One page #1474352

Rikard
Keymaster

Hey Gary,

There are more than one demo that are one page, which demo exactly are you looking to use?

Best regards,
Rikard

December 28, 2024 at 1:00 pm in reply to: Avia Layout Builder editor not working #1474337

Rikard
Keymaster

Hey yahyabirinci,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 28, 2024 at 10:46 am in reply to: Centre menu below #1474332

Rikard
Keymaster

Hi,

The link you posted is not working, please check.

Best regards,
Rikard

December 28, 2024 at 10:44 am in reply to: space at the top (after the header) and at the bottom #1474330

Rikard
Keymaster

Hey jccardaillac,

Your site is in coming soon mode, so we cannot view it. Please include WordPress login details in private.

Best regards,
Rikard

December 28, 2024 at 10:43 am in reply to: Menu sur 3 niveau #1474329

Rikard
Keymaster

Hi,

Thanks for the update. Could you post a link to where we can see the elements in question please?

Best regards,
Rikard

December 28, 2024 at 10:42 am in reply to: Image de fond sur chaque page du site #1474328

Rikard
Keymaster

Hi,

Thanks for the update. Your site seems to be in coming soon mode, so we can’t view it. If you need further help, then please include WordPress login details in private.

Best regards,
Rikard

December 27, 2024 at 2:48 pm in reply to: LayerSlider Transition between Slides #1474294

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007, did that answer your question @bbiller?

Best regards,
Rikard

December 26, 2024 at 10:19 pm in reply to: Will quick css be overwritten, when theme gets updated? #1474276

Rikard
Keymaster

Hey Jak73,

No it should not, but we recommend that you keep backups of your site before updating anything.

Best regards,
Rikard

December 26, 2024 at 10:18 pm in reply to: SKU field #1474275

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 26, 2024 at 10:17 pm in reply to: grids #1474274

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @Gabriele-Marie?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 211 through 240 (of 91,183 total)

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