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Hi Viviane,
Please make sure that you have given the token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
I tried logging into your site, but the login page doesn’t seem to be working.
Best regards,
RikardJanuary 24, 2021 at 1:21 pm in reply to: Advanced – Custom CSS Class For Heading Tag NOT WORKING #1275055Hi Scott,
Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that. I’ve uploaded and activated our latest development version for you, and that seems to have fixed the problem. Please review your site.
Best regards,
RikardHi @Guenni007,
We’d be happy to send you a beta version if you want to test it, what is your email? Please post it in private.
The new version of the theme should hopefully be available within a few days.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.html_header_sidebar #top #header { width: 250px; } .html_header_left #main { margin-left: 250px; }Best regards,
RikardJanuary 24, 2021 at 4:52 am in reply to: Contact form: Privacy Policy Checkbox in english and not translated in german #1275017Hi Verena,
The functions.php file is located under Appearance->Theme Editor, you will find it in the list of files on the right hand side of the screen.
Best regards,
RikardHey Asterios,
Sorry for the problem and thanks for the login details. I’ve fixed the problem for you, please review your site. A permanent fix for this will be included in the next version of the theme.
Best regards,
RikardHey FFC,
Thanks for the login details. You are getting a 406 error on the file in private, I’m not sure why that is though. Please enable debug mode so that we can copy the content to a test page: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, we can do it for you if you give us permission to do so.
Best regards,
RikardHey David,
We haven’t tested that plugin with the theme unfortunately, so I’m not sure if we can help you out with this. But if you post a link to where we can see the problem in question, then we can at least have a look at it.
Best regards,
RikardHi Roland,
Thanks for that. You haven’t added a token to the backend under Enfold->Theme update, all I see is what I pasted in private. That should be a long code, not a user name or anything like that. Please try following this again: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardJanuary 24, 2021 at 4:23 am in reply to: Move Up the Captions and Button Links on Full Width Slider for MOBILE VIEW #1275012Hey bemodesign,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .home #full_slider_1 .slideshow_caption { padding-top: 5px; } .home #full_slider_1 .avia-slideshow-button { margin-top: 0; } }Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Grobi,
Could you try to explain a bit further what you would like to change and where please? If you have a screenshot highlighting your intentions then that would help too.
Best regards,
RikardJanuary 24, 2021 at 4:02 am in reply to: Advanced Layout Builder not working for pages for one user #1275009Hi Ben,
You can use the email in private, just remember to include login details in private, so that all moderators have access to them here in the thread. Also please send us the login details of the problem user account.
Best regards,
RikardHi,
That is from the jQuery migrate helper plugin, if you don’t need it then you can deactivate and delete it. You might want to wait with that until the new version of the theme is available though.
Best regards,
RikardJanuary 23, 2021 at 1:25 pm in reply to: Issue with Header Resizing Function after site move to new host #1274974Hi,
Thanks for the update. Please try installing this plugin to see if the automatic updates start working after that: https://envato.com/market-plugin/, or upload the new version manually via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. The latest version of the theme is 4.7.6.4. If you should still have problems after updating, then please installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.
Best regards,
RikardHi,
If you import another demo, then all your theme settings will be overwritten. You can still import content from other demos though, if you enable debug mode: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then let us know which content you want to import.
Best regards,
RikardJanuary 23, 2021 at 1:17 pm in reply to: Tab Section, individual tab height not showing correctly #1274970Hi,
Thanks for the update. Could you send us a link to the edit page, so that we can view the actual problem please?
Best regards,
RikardHey rcottingham,
Please have a look at the test in private, you will see that there are very long waiting times for the server to respond. Please try bringing that problem up with your hosting provider.
Best regards,
RikardJanuary 23, 2021 at 1:09 pm in reply to: Menu Item Hidden on Homepage Menu but Not on Other Site Pages #1274962Hi,
Please try the following in Quick CSS under Enfold->General Styling:
nav.main_menu #menu-item-3655 { display: none; }Best regards,
RikardHey hultsfredstrandcamping,
I don’t think this is a theme problem, it’s likely due to the new jQuery version which was added in WordPress 5.6. Could you try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then change the jQuery version to 1.12.4 to see if that changes anything please? Otherwise I would suggest that you set the iframe to 600 pixels, since that is what the code seems to attempt. Also please try reaching out to the code authors, to see if they can help you out.
Best regards,
RikardHi David,
The login details you posted are not working:
Onbekende gebruikersnaam. Opnieuw controleren of probeer je e-mailadres.
Please check and verify.
Best regards,
RikardJanuary 23, 2021 at 12:42 pm in reply to: Help with identifying which website our licenced plugin is registered to #1274943Hi Kaitlin,
Thanks for reaching out to us. When you say plugin, I’m guessing that you mean theme, correct? We don’t have any records of which purchase codes are used for which sites unfortunately, but if you follow this: https://kriesi.at/documentation/enfold/theme-registration/, then you can register your site with your purchase code.
Best regards,
RikardJanuary 23, 2021 at 12:03 pm in reply to: Advanced – Custom CSS Class For Heading Tag NOT WORKING #1274938Hi,
Thanks for that. There was no class added to the element, so I added it for. Please try this in Quick CSS now:
.ContactBottom .av-special-heading-tag { text-transform: none; }Best regards,
RikardHi,
Thanks for that. I asked for FTP login details though, not for WordPress. Could you please send login details for FTP in private?
Best regards,
RikardHi Timo,
Thanks for that. I can’t see your home page resulting in a 404 page anymore though, could you try loading the page in an incognito or private browser window, if you are still experiencing this problem please?
Best regards,
RikardHi,
Thank for that. I activated the option to delete the old CSS and JS files under Enfold->Performance, and the Tab Section is adapting to your content as it should now, please review your site.
Best regards,
RikardHi Tim,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
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