Page 766 – Support | Kriesi.at – Premium WordPress Themes

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March 6, 2021 at 3:36 am in reply to: Silbentrennung / Zeilenumbruch – bitte Hilfe in Deutsch #1285958

Rikard
Keymaster

Hi,

Thanks for helping out, and for the great explanations @guenni007 and @christian.wien :-)

We’ll leave this thread open for you @MichaelVoglfinestfolia.

Best regards,
Rikard

March 5, 2021 at 3:12 pm in reply to: Extremely poor job of promoting Enfold updates (now 4.8) #1285781

Rikard
Keymaster

Hey Tameez,

Thanks for your complaints, we’ll take them into consideration.

Best regards,
Rikard

March 5, 2021 at 3:08 pm in reply to: How to increase the height of the footer #1285773
Rikard
Keymaster
Hey trosty1618,

You can adjust the padding of the footer by adding this to Quick CSS:
```
#footer {
  padding: 50px 0;
}
```
Adjust the values to your liking.

Best regards,
Rikard
March 5, 2021 at 3:06 pm in reply to: Please explain feature of version 4.8 #1285772

Rikard
Keymaster

Hey MM,

Please refer to the documentation here: https://kriesi.at/documentation/enfold/custom-element-templates/

Best regards,
Rikard

March 5, 2021 at 3:00 pm in reply to: Show the title at the bottom Featured Image Slider #1285763
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
#slidernoticias .avia-caption-title a {
  font-family: 'Roboto';
  font-weight: bold;
}
```
Best regards,
Rikard
March 5, 2021 at 2:56 pm in reply to: Broken Menu Button #1285762

Rikard
Keymaster

Hey chanjelin,

I can’t see an actual link for that menu item under Appearance->Menus, or in the markup on the front end. How exactly are you adding a link to it?

Best regards,
Rikard

March 5, 2021 at 2:49 pm in reply to: Password protected page not working #1285760

Rikard
Keymaster

Hey sberendss,

Could you try updating the theme to the latest version (4.8) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

March 5, 2021 at 2:48 pm in reply to: Knockout Text in a Color Section, or a overlay set to cover #1285759

Rikard
Keymaster

Hi,

Thanks for the update. Your site looks to be in maintenance mode, could you share login details in private, so that we can view it please?

Best regards,
Rikard

March 5, 2021 at 2:37 pm in reply to: GTMetrics ? #1285756

Rikard
Keymaster

Hey Guenter,

Thanks for sharing :-)

Best regards,
Rikard

March 5, 2021 at 2:35 pm in reply to: Extra Info #1285755

Rikard
Keymaster

Hey aahmetaaksoy,

Where exactly are you looking to add an extra image? Maybe you could try adding it to a widget? https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

Best regards,
Rikard

March 5, 2021 at 2:06 pm in reply to: problem with font-family: entypo-fontello #1285733
Rikard
Keymaster
Hi,

Thanks for the update. The file in question is being blocked by the browser, since it’s being loaded from a sub domain on your site. Please see private. Could you share FTP login details with us, so that we can have a look at your .htaccess file please? Following this should likely help, if you want to try it out yourself: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-

Best regards,
Rikard
- This reply was modified 4 years, 11 months ago by Rikard.
March 5, 2021 at 2:00 pm in reply to: Cannot use google MAPS API key #1285732

Rikard
Keymaster

Hi,

Thanks for that. I added the API key in the theme options, and edited the map on your contact page. I’m seeing this error message from Google Maps after that: https://console.cloud.google.com/project/_/billing/enable?pli=1. Could you make sure that you have added billing details to the Google account which you created the API key with please?

Best regards,
Rikard

March 5, 2021 at 1:53 pm in reply to: Add class to individual buttons in button row #1285728

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. We’ll take this into consideration for a future release of the theme.

Best regards,
Rikard

March 5, 2021 at 11:09 am in reply to: Active button over slide-show (fullscreen)…how can I geht thiis? #1285671

Rikard
Keymaster

Hi Carsten,

Thanks for the update, so the header has to be transparent for us to see the problem you are having? If so, then can you create a test page for us?

Best regards,
Rikard

March 5, 2021 at 10:56 am in reply to: Grid layout with background images that disappear on mobile #1285668

Rikard
Keymaster

Hi m s,

Thanks for the login details. On which page can we see the elements in question?

Best regards,
Rikard

March 5, 2021 at 5:55 am in reply to: How to insert a custom PNG as section divider #1285615

Rikard
Keymaster

Hey Genevieve,

I’m not sure that I fully understand your intentions. Could you try to explain a bit further, or post a screenshot or mockup highlighting what you would like to achieve please?

Best regards,
Rikard

March 5, 2021 at 5:42 am in reply to: Enfold with Elementor #1285614

Rikard
Keymaster

Hey temptel,

I’m not sure I understand the problem you are having. Could you try to explain a bit further, or post a screenshot highlighting it please?

Best regards,
Rikard

March 5, 2021 at 5:35 am in reply to: Google UA #1285613

Rikard
Keymaster

Hey info224,

It should work normally in version 4.8 of the theme. If you have any problems, then please post admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

March 5, 2021 at 5:33 am in reply to: Looking for WooCommerce Management Plugin/Extension Recommendations #1285612

Rikard
Keymaster

Hey Tia,

We don’t have any recommendations for that type of functionality unfortunately, maybe you could try searching for plugins?

Best regards,
Rikard

March 5, 2021 at 5:32 am in reply to: Design question – logo placement #1285611

Rikard
Keymaster

Hi,

You have used a different hook compared to my example code here: https://kriesi.at/support/topic/design-question-logo-placement/#post-1283368. Could you try using the hook in my example instead?

Tablet/black lines; I’m not sure exactly what you are referring to, could you explain a bit further, or point it out in your screenshot please?

Best regards,
Rikard

March 5, 2021 at 5:19 am in reply to: vimeo not working #1285610

Rikard
Keymaster

Hi,

Thanks for that. Let’s continue in your other thread then.

Best regards,
Rikard

March 5, 2021 at 5:18 am in reply to: CSS for changing media player controls not working #1285609
Rikard
Keymaster
Hi,

Thanks for the update. The images which are used in the controls all look to be white, so you would have to add new images if you don’t want them to be white. Otherwise you can try to add backgrounds to them:
```
.mejs-overlay-button {
    background: rgba(0,0,0,.33) url(mejs-controls.svg) no-repeat;
    background-position: 0 -39px;
    height: 80px;
    width: 80px;
}

.mejs-controls .mejs-time-rail .mejs-time-total {
    background: rgba(0,0,0,.33);
}

.mejs-button>button {
    background: rgba(0,0,0,.33) url(mejs-controls.svg);
}
```
Best regards,
Rikard
March 5, 2021 at 4:32 am in reply to: SOLD OUT label on the WooCommerce Shop page #1285585

Rikard
Keymaster

Hi,

Thanks for the update. I tried checking your site, but it seems that it has been moved or deleted? Please see private.

Best regards,
Rikard

March 5, 2021 at 4:30 am in reply to: Accordion Custom Styling Not Working #1285584

Rikard
Keymaster

Hi metafora29,

What exactly are you looking to change or alter on the page you linked to?

Best regards,
Rikard

March 5, 2021 at 4:27 am in reply to: Losing content on page after edit and preview #1285583

Rikard
Keymaster

Hi swing126,

Sorry about that, I was replying to @chriscreative post here in your thread.

I tried logging into your site, but there is a password prompt before being able to login to WordPress. Could you share those details with us as well please?

Best regards,
Rikard

March 5, 2021 at 4:21 am in reply to: details about enfold theme #1285581

Rikard
Keymaster

Hi,

I don’t think it’s a problem at all, search engine bots should be able to read all the content on pages like that.

Best regards,
Rikard

March 5, 2021 at 4:19 am in reply to: Special layouts for header + heading #1285580

Rikard
Keymaster

Hi,

Thanks for the update. Your actual site looks different from your screenshot, the ecovadis bit is missing for example. Could you put that content back please?

It looks like you only have a Yoast + WPML plugin installed, could you try installing the base Yoast SEO plugin?

Best regards,
Rikard

March 4, 2021 at 12:59 pm in reply to: Timelines and Opportunities… #1285375

Rikard
Keymaster

Hi Jason,

Please see private.

Best regards,
Rikard

March 4, 2021 at 10:02 am in reply to: Speed Problems #1285303

Rikard
Keymaster

Hey terra3110,

Sorry for the late reply. There is room for improvement on your site when it comes to speed, as you can see in the test in private. I’m not sure how you test in Safari only though? I loaded your site manually in Chrome and Safari, but I couldn’t see any difference in speed between the two browsers.

Best regards,
Rikard

March 4, 2021 at 9:02 am in reply to: Dimensions of the preview images of the last articles #1285274
Rikard
Keymaster
Hi brand,

You could try something like this in Quick CSS:
```
.home .avia-content-slider-inner a img {
    width: 100%;
    height: 290px;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 22,951 through 22,980 (of 93,423 total)

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